Telstra money grab?

[cyril]

When I activated my Telstra pre-paid it would ring five times and then
divert to message bank. My g/friend told me that I could ring Telstra
and get it changed. OK - did that - fixed it, got eleven rings.
When I changed to pre-paid plus it reverted to five rings. Bastards.
Rang up, bitched and got it changed.
When I went to post-paid - lo and behold - reverted to five rings.
Double bastards.
Rang up, bitched a whole lot more [not at operator], got it fixed and
$40 credit.
I wonder how many people don't know about the longer ring time?
With the multi charges for using/accessing message bank they are on a
definite winner.
Hope this hasn't been through the mill before.

[thegoons]

"cyril" <cyril@thebighouse.net> wrote in message
news:1110902129.511221@grimiore.conceptual.net.au. ..
> When I activated my Telstra pre-paid it would ring five times and then
> divert to message bank. My g/friend told me that I could ring Telstra and
> get it changed. OK - did that - fixed it, got eleven rings.
> When I changed to pre-paid plus it reverted to five rings. Bastards. Rang
> up, bitched and got it changed.
> When I went to post-paid - lo and behold - reverted to five rings. Double
> bastards.
> Rang up, bitched a whole lot more [not at operator], got it fixed and $40
> credit.
> I wonder how many people don't know about the longer ring time?
> With the multi charges for using/accessing message bank they are on a
> definite winner.
> Hope this hasn't been through the mill before.

You are correct, they are money grabbers. Despite all promises that
migrations from TPP to TPP+ would be seamless and not affect any existing
settings/diversiond, it appears that Mikey's mate (KEN?) at Telstra is an
incompetent buffoon and not even capable of the most simple tasks.

[Michael]

"thegoons" <thegoons@bigpond.com> wrote in message
news:39p2gcF63gro6U1@individual.net...
>
> "cyril" <cyril@thebighouse.net> wrote in message
> news:1110902129.511221@grimiore.conceptual.net.au. ..
> > When I activated my Telstra pre-paid it would ring five times and then
> > divert to message bank. My g/friend told me that I could ring Telstra
and
> > get it changed. OK - did that - fixed it, got eleven rings.
> > When I changed to pre-paid plus it reverted to five rings. Bastards.
Rang
> > up, bitched and got it changed.
> > When I went to post-paid - lo and behold - reverted to five rings.
Double
> > bastards.
> > Rang up, bitched a whole lot more [not at operator], got it fixed and
$40
> > credit.
> > I wonder how many people don't know about the longer ring time?
> > With the multi charges for using/accessing message bank they are on a
> > definite winner.
> > Hope this hasn't been through the mill before.
>
> You are correct, they are money grabbers. Despite all promises that
> migrations from TPP to TPP+ would be seamless and not affect any existing
> settings/diversiond, it appears that Mikey's mate (KEN?) at Telstra is an
> incompetent buffoon and not even capable of the most simple tasks.

ring settings cannot be preserved when doing post=>pre and vice versa as it
is essentially a new connection with same mailbox

[thegoons]

"Michael" <michael@yahoo.com> wrote in message
news:AWRZd.356$C7.130@news-server.bigpond.net.au...
>
> "thegoons" <thegoons@bigpond.com> wrote in message
> news:39p2gcF63gro6U1@individual.net...
>>
>> "cyril" <cyril@thebighouse.net> wrote in message
>> news:1110902129.511221@grimiore.conceptual.net.au. ..
>> > When I activated my Telstra pre-paid it would ring five times and then
>> > divert to message bank. My g/friend told me that I could ring Telstra
> and
>> > get it changed. OK - did that - fixed it, got eleven rings.
>> > When I changed to pre-paid plus it reverted to five rings. Bastards.
> Rang
>> > up, bitched and got it changed.
>> > When I went to post-paid - lo and behold - reverted to five rings.
> Double
>> > bastards.
>> > Rang up, bitched a whole lot more [not at operator], got it fixed and
> $40
>> > credit.
>> > I wonder how many people don't know about the longer ring time?
>> > With the multi charges for using/accessing message bank they are on a
>> > definite winner.
>> > Hope this hasn't been through the mill before.
>>
>> You are correct, they are money grabbers. Despite all promises that
>> migrations from TPP to TPP+ would be seamless and not affect any existing
>> settings/diversiond, it appears that Mikey's mate (KEN?) at Telstra is an
>> incompetent buffoon and not even capable of the most simple tasks.
>
> ring settings cannot be preserved when doing post=>pre and vice versa as
> it
> is essentially a new connection with same mailbox
>
>

Hey, I was not the one who made the claim in correspondence to all customers
that "no diversions or settings eill be changed". Telstra, yet again making
promises that cannot be kept.

[cyril]

Michael wrote:
> "thegoons" <thegoons@bigpond.com> wrote in message
> news:39p2gcF63gro6U1@individual.net...
>
>>"cyril" <cyril@thebighouse.net> wrote in message
>>news:1110902129.511221@grimiore.conceptual.net.au. ..
>>
>>>When I activated my Telstra pre-paid it would ring five times and then
>>>divert to message bank. My g/friend told me that I could ring Telstra
>
> and
>
>>>get it changed. OK - did that - fixed it, got eleven rings.
>>>When I changed to pre-paid plus it reverted to five rings. Bastards.
>
> Rang
>
>>>up, bitched and got it changed.
>>>When I went to post-paid - lo and behold - reverted to five rings.
>
> Double
>
>>>bastards.
>>>Rang up, bitched a whole lot more [not at operator], got it fixed and
>
> $40
>
>>>credit.
>>>I wonder how many people don't know about the longer ring time?
>>>With the multi charges for using/accessing message bank they are on a
>>>definite winner.
>>>Hope this hasn't been through the mill before.
>>
>>You are correct, they are money grabbers. Despite all promises that
>>migrations from TPP to TPP+ would be seamless and not affect any existing
>>settings/diversiond, it appears that Mikey's mate (KEN?) at Telstra is an
>>incompetent buffoon and not even capable of the most simple tasks.
>
>
> ring settings cannot be preserved when doing post=>pre and vice versa as it
> is essentially a new connection with same mailbox
>
>
Hey! How about Telstra making the longer ring time the default instead
of the short 'message bank hustle' ring time? Too simple? Affect the
bottom line/sale price?

[Michael]

"cyril" <cyril@thebighouse.net> wrote in message
news:1110984607.641532@grimiore.conceptual.net.au. ..
> Michael wrote:
> > "thegoons" <thegoons@bigpond.com> wrote in message
> > news:39p2gcF63gro6U1@individual.net...
> >
> >>"cyril" <cyril@thebighouse.net> wrote in message
> >>news:1110902129.511221@grimiore.conceptual.net.au. ..
> >>
> >>>When I activated my Telstra pre-paid it would ring five times and then
> >>>divert to message bank. My g/friend told me that I could ring Telstra
> >
> > and
> >
> >>>get it changed. OK - did that - fixed it, got eleven rings.
> >>>When I changed to pre-paid plus it reverted to five rings. Bastards.
> >
> > Rang
> >
> >>>up, bitched and got it changed.
> >>>When I went to post-paid - lo and behold - reverted to five rings.
> >
> > Double
> >
> >>>bastards.
> >>>Rang up, bitched a whole lot more [not at operator], got it fixed and
> >
> > $40
> >
> >>>credit.
> >>>I wonder how many people don't know about the longer ring time?
> >>>With the multi charges for using/accessing message bank they are on a
> >>>definite winner.
> >>>Hope this hasn't been through the mill before.
> >>
> >>You are correct, they are money grabbers. Despite all promises that
> >>migrations from TPP to TPP+ would be seamless and not affect any
existing
> >>settings/diversiond, it appears that Mikey's mate (KEN?) at Telstra is
an
> >>incompetent buffoon and not even capable of the most simple tasks.
> >
> >
> > ring settings cannot be preserved when doing post=>pre and vice versa as
it
> > is essentially a new connection with same mailbox
> >
> >
> Hey! How about Telstra making the longer ring time the default instead
> of the short 'message bank hustle' ring time? Too simple? Affect the
> bottom line/sale price?

15 seconds is perfect, 30 secs is way too long, people hang up and you dont
get your messages.

Its probably your phone that is an issue as well, if your phones ring tone
doesnt have ring sound at the very beginning, you get less rings.

In the network it is 15 secs, the number of rings you get on your phone is
phone dependant and ring tone dependant
>

[Michael]

"thegoons" <thegoons@bigpond.com> wrote in message
news:39qmcsF63f9t9U1@individual.net...
>
> "Michael" <michael@yahoo.com> wrote in message
> news:AWRZd.356$C7.130@news-server.bigpond.net.au...
> >
> > "thegoons" <thegoons@bigpond.com> wrote in message
> > news:39p2gcF63gro6U1@individual.net...
> >>
> >> "cyril" <cyril@thebighouse.net> wrote in message
> >> news:1110902129.511221@grimiore.conceptual.net.au. ..
> >> > When I activated my Telstra pre-paid it would ring five times and
then
> >> > divert to message bank. My g/friend told me that I could ring
Telstra
> > and
> >> > get it changed. OK - did that - fixed it, got eleven rings.
> >> > When I changed to pre-paid plus it reverted to five rings. Bastards.
> > Rang
> >> > up, bitched and got it changed.
> >> > When I went to post-paid - lo and behold - reverted to five rings.
> > Double
> >> > bastards.
> >> > Rang up, bitched a whole lot more [not at operator], got it fixed and
> > $40
> >> > credit.
> >> > I wonder how many people don't know about the longer ring time?
> >> > With the multi charges for using/accessing message bank they are on a
> >> > definite winner.
> >> > Hope this hasn't been through the mill before.
> >>
> >> You are correct, they are money grabbers. Despite all promises that
> >> migrations from TPP to TPP+ would be seamless and not affect any
existing
> >> settings/diversiond, it appears that Mikey's mate (KEN?) at Telstra is
an
> >> incompetent buffoon and not even capable of the most simple tasks.
> >
> > ring settings cannot be preserved when doing post=>pre and vice versa as
> > it
> > is essentially a new connection with same mailbox
> >
> >
>
> Hey, I was not the one who made the claim in correspondence to all
customers
> that "no diversions or settings eill be changed". Telstra, yet again
making
> promises that cannot be kept.

It doesnt cost any money to change your diversion ring time. Get over it

[NOYFB]

How me just 1 competent person on Telstra's management team.

Go on. I dare ya!

"thegoons" <thegoons@bigpond.com> wrote in message
news:39p2gcF63gro6U1@individual.net...
>
> "cyril" <cyril@thebighouse.net> wrote in message
> news:1110902129.511221@grimiore.conceptual.net.au. ..
>> When I activated my Telstra pre-paid it would ring five times and then
>> divert to message bank. My g/friend told me that I could ring Telstra
>> and get it changed. OK - did that - fixed it, got eleven rings.
>> When I changed to pre-paid plus it reverted to five rings. Bastards. Rang
>> up, bitched and got it changed.
>> When I went to post-paid - lo and behold - reverted to five rings. Double
>> bastards.
>> Rang up, bitched a whole lot more [not at operator], got it fixed and $40
>> credit.
>> I wonder how many people don't know about the longer ring time?
>> With the multi charges for using/accessing message bank they are on a
>> definite winner.
>> Hope this hasn't been through the mill before.
>
> You are correct, they are money grabbers. Despite all promises that
> migrations from TPP to TPP+ would be seamless and not affect any existing
> settings/diversiond, it appears that Mikey's mate (KEN?) at Telstra is an
> incompetent buffoon and not even capable of the most simple tasks.
>

[The Family]

"Michael" <michael@yahoo.com> wrote in message
news:IQ0_d.752$C7.105@news-server.bigpond.net.au...
>
> "thegoons" <thegoons@bigpond.com> wrote in message
> news:39qmcsF63f9t9U1@individual.net...
>>
>> "Michael" <michael@yahoo.com> wrote in message
>> news:AWRZd.356$C7.130@news-server.bigpond.net.au...
>> >
>> > "thegoons" <thegoons@bigpond.com> wrote in message
>> > news:39p2gcF63gro6U1@individual.net...
>> >>
>> >> "cyril" <cyril@thebighouse.net> wrote in message
>> >> news:1110902129.511221@grimiore.conceptual.net.au. ..
>> >> > When I activated my Telstra pre-paid it would ring five times and
> then
>> >> > divert to message bank. My g/friend told me that I could ring
> Telstra
>> > and
>> >> > get it changed. OK - did that - fixed it, got eleven rings.
>> >> > When I changed to pre-paid plus it reverted to five rings. Bastards.
>> > Rang
>> >> > up, bitched and got it changed.
>> >> > When I went to post-paid - lo and behold - reverted to five rings.
>> > Double
>> >> > bastards.
>> >> > Rang up, bitched a whole lot more [not at operator], got it fixed
>> >> > and
>> > $40
>> >> > credit.
>> >> > I wonder how many people don't know about the longer ring time?
>> >> > With the multi charges for using/accessing message bank they are on
>> >> > a
>> >> > definite winner.
>> >> > Hope this hasn't been through the mill before.
>> >>
>> >> You are correct, they are money grabbers. Despite all promises that
>> >> migrations from TPP to TPP+ would be seamless and not affect any
> existing
>> >> settings/diversiond, it appears that Mikey's mate (KEN?) at Telstra is
> an
>> >> incompetent buffoon and not even capable of the most simple tasks.
>> >
>> > ring settings cannot be preserved when doing post=>pre and vice versa
>> > as
>> > it
>> > is essentially a new connection with same mailbox
>> >
>> >
>>
>> Hey, I was not the one who made the claim in correspondence to all
> customers
>> that "no diversions or settings eill be changed". Telstra, yet again
> making
>> promises that cannot be kept.
>
> It doesnt cost any money to change your diversion ring time. Get over it
>

It does if you call customer "service" to do it.

[Erotic Green Spores]

"The Family" <someone@somewhere.com> writes:

>>> Hey, I was not the one who made the claim in correspondence to all
>> customers
>>> that "no diversions or settings eill be changed". Telstra, yet again
>> making
>>> promises that cannot be kept.
>>
>> It doesnt cost any money to change your diversion ring time. Get over it

>It does if you call customer "service" to do it.

Has to cover the cost of out-sourcing to India. Don't you enjoy stuffing
your phone with raw prawns? 8-)

--
GreenSpore and HereticWeb Site Administrator and Resident Anti-Globalisation
Pundit. You can reach us by email at GreenSpore (site can be found at
"http://www.greenspore.net") or HereticWeb (site can be found at
"http://www.hereticweb.org"). Check "http://www.bigswamp.net/indexold.html" 2

[Michael]

"Erotic Green Spores" <gs@lios.apana.org.au> wrote in message
news:d1d82k$ejl$1@yoda.apana.org.au...
> "The Family" <someone@somewhere.com> writes:
>
> >>> Hey, I was not the one who made the claim in correspondence to all
> >> customers
> >>> that "no diversions or settings eill be changed". Telstra, yet again
> >> making
> >>> promises that cannot be kept.
> >>
> >> It doesnt cost any money to change your diversion ring time. Get over
it
>
> >It does if you call customer "service" to do it.
>
> Has to cover the cost of out-sourcing to India. Don't you enjoy stuffing
> your phone with raw prawns? 8-)

No Telstra call centres are out of Australia

[Michael]

"The Family" <someone@somewhere.com> wrote in message
news:4239b3f3$1@duster.adelaide.on.net...
> "Michael" <michael@yahoo.com> wrote in message
> news:IQ0_d.752$C7.105@news-server.bigpond.net.au...
> >
> > "thegoons" <thegoons@bigpond.com> wrote in message
> > news:39qmcsF63f9t9U1@individual.net...
> >>
> >> "Michael" <michael@yahoo.com> wrote in message
> >> news:AWRZd.356$C7.130@news-server.bigpond.net.au...
> >> >
> >> > "thegoons" <thegoons@bigpond.com> wrote in message
> >> > news:39p2gcF63gro6U1@individual.net...
> >> >>
> >> >> "cyril" <cyril@thebighouse.net> wrote in message
> >> >> news:1110902129.511221@grimiore.conceptual.net.au. ..
> >> >> > When I activated my Telstra pre-paid it would ring five times and
> > then
> >> >> > divert to message bank. My g/friend told me that I could ring
> > Telstra
> >> > and
> >> >> > get it changed. OK - did that - fixed it, got eleven rings.
> >> >> > When I changed to pre-paid plus it reverted to five rings.
Bastards.
> >> > Rang
> >> >> > up, bitched and got it changed.
> >> >> > When I went to post-paid - lo and behold - reverted to five rings.
> >> > Double
> >> >> > bastards.
> >> >> > Rang up, bitched a whole lot more [not at operator], got it fixed
> >> >> > and
> >> > $40
> >> >> > credit.
> >> >> > I wonder how many people don't know about the longer ring time?
> >> >> > With the multi charges for using/accessing message bank they are
on
> >> >> > a
> >> >> > definite winner.
> >> >> > Hope this hasn't been through the mill before.
> >> >>
> >> >> You are correct, they are money grabbers. Despite all promises that
> >> >> migrations from TPP to TPP+ would be seamless and not affect any
> > existing
> >> >> settings/diversiond, it appears that Mikey's mate (KEN?) at Telstra
is
> > an
> >> >> incompetent buffoon and not even capable of the most simple tasks.
> >> >
> >> > ring settings cannot be preserved when doing post=>pre and vice versa
> >> > as
> >> > it
> >> > is essentially a new connection with same mailbox
> >> >
> >> >
> >>
> >> Hey, I was not the one who made the claim in correspondence to all
> > customers
> >> that "no diversions or settings eill be changed". Telstra, yet again
> > making
> >> promises that cannot be kept.
> >
> > It doesnt cost any money to change your diversion ring time. Get over it
> >
>
> It does if you call customer "service" to do it.

Then guess what? Be a REAL man, and do it through your phones handset
>
>

[James Bell]

"cyril" <cyril@thebighouse.net> wrote in message
news:1110902129.511221@grimiore.conceptual.net.au. ..
> When I activated my Telstra pre-paid it would ring five times and then
> divert to message bank. My g/friend told me that I could ring Telstra and
> get it changed. OK - did that - fixed it, got eleven rings.
> When I changed to pre-paid plus it reverted to five rings. Bastards. Rang
> up, bitched and got it changed.
> When I went to post-paid - lo and behold - reverted to five rings. Double
> bastards.
> Rang up, bitched a whole lot more [not at operator], got it fixed and $40
> credit.
> I wonder how many people don't know about the longer ring time?
> With the multi charges for using/accessing message bank they are on a
> definite winner.
> Hope this hasn't been through the mill before.

Telstra is a great Australian company. Not like that Pommy Vodafone or
Ching-Chong Optus.

If you want your kids to have a job, you'll support Australian Telstra.

[Rod Speed]

"James Bell" <bellj@telstra.com> wrote in message
news:423acf0e@quokka.wn.com.au...
>
> "cyril" <cyril@thebighouse.net> wrote in message
> news:1110902129.511221@grimiore.conceptual.net.au. ..
>> When I activated my Telstra pre-paid it would ring five times and then divert
>> to message bank. My g/friend told me that I could ring Telstra and get it
>> changed. OK - did that - fixed it, got eleven rings.
>> When I changed to pre-paid plus it reverted to five rings. Bastards. Rang up,
>> bitched and got it changed.
>> When I went to post-paid - lo and behold - reverted to five rings. Double
>> bastards.
>> Rang up, bitched a whole lot more [not at operator], got it fixed and $40
>> credit.
>> I wonder how many people don't know about the longer ring time?
>> With the multi charges for using/accessing message bank they are on a
>> definite winner.
>> Hope this hasn't been through the mill before.

> Telstra is a great Australian company.

Its a dud.

> Not like that Pommy Vodafone or Ching-Chong Optus.

> If you want your kids to have a job, you'll support Australian Telstra.

Plenty of jobs outside Telstra, stupid.

And it remains to be seen how many locals they are stupid enough
to bother employing once they are fully privatised anyway.

[B J Foster]

Michael wrote:

> "Erotic Green Spores" <gs@lios.apana.org.au> wrote in message
> news:d1d82k$ejl$1@yoda.apana.org.au...
....
>>
>>Has to cover the cost of out-sourcing to India. Don't you enjoy stuffing
>>your phone with raw prawns? 8-)
>
>
> No Telstra call centres are out of Australia
>
>

No, first all of the staff have to be moved into a JV/subsidiary, then
the JV/subsidiary needs to be sold and only THEN will the call centres move.

[James Bell]

"Rod Speed" <rod_speed@yahoo.com> wrote in message
news:3a0k52F66qrk7U1@individual.net...
>
>
>> Telstra is a great Australian company.
>
> Its a dud.
>
>> Not like that Pommy Vodafone or Ching-Chong Optus.
>
>> If you want your kids to have a job, you'll support Australian Telstra.
>
> Plenty of jobs outside Telstra, stupid.
>
> And it remains to be seen how many locals they are stupid enough
> to bother employing once they are fully privatised anyway.
Well we all know you are just pushing your own barrow, "Speedy" Rod.. you
have your own interests at the top.

[Rod Speed]

Some silly little fuckwit claiming to be
James Bell <bellj@telstra.com> desperately attempted
to bullshit its way out of its predicament in message
news:423ba890$1@quokka.wn.com.au...
and fooled absolutely no one at all. As always.

[James Bell]

"Rod Speed" <rod_speed@yahoo.com> wrote in message
news:3a1orlF67c536U1@individual.net...
> Some silly little fuckwit claiming to be
> James Bell <bellj@telstra.com> desperately attempted
> to bullshit its way out of its predicament in message
> news:423ba890$1@quokka.wn.com.au...
> and fooled absolutely no one at all. As always.
At least I have an intelligent opinion to each topic raised. Yours is merely
anti-Telstra every time.

Did Diddums get caught out trying to steal from our Great National Carrier?

Is that a salt-and-vinegar I see on your shoulder?

[Rod Speed]

Some silly little fuckwit claiming to be
James Bell <bellj@telstra.com> desperately attempted
to bullshit its way out of its predicament in message
news:423c3690@quokka.wn.com.au...
and fooled absolutely no one at all. As always.

[James Bell]

"Rod Speed" <rod_speed@yahoo.com> wrote in message
news:3a3ku8F64lnevU1@individual.net...
> Some silly little fuckwit claiming to be
> James Bell <bellj@telstra.com> desperately attempted
> to bullshit its way out of its predicament in message
> news:423c3690@quokka.wn.com.au...
> and fooled absolutely no one at all. As always.
>
Umm I think you just copied and pasted your previous message.

Now that's not very bright is it?

Well I suppose they do sarcastically call you 'Speedy' for a reason..