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sdb
09-04-2005, 08:57 PM
how can I get rid of the blue screen with bad_pool_caller 0x0000000C2 code
when I go to standby after finishing my work. I am a novice but can follow
directions well. Thanks

Rick \Nutcase\ Rogers
09-04-2005, 09:05 PM
Hi,

This is not easy, even for an expert. The error indicates a device driver
problem, but isolating it can be a lot of work. It could be one that was
recently updated, or one that has been corrupted and needs to be
reinstalled. It could also be two or more that are in conflict with each
other. The only thing I can tell you for sure is that one or more of them is
not supporting that function correctly. If it had worked previously, then
think about changes made to the system since then.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"sdb" <sdb@discussions.microsoft.com> wrote in message
news:DA6BB95E-2D29-40BD-A391-E8D0D84AB4A7@microsoft.com...
> how can I get rid of the blue screen with bad_pool_caller 0x0000000C2 code
> when I go to standby after finishing my work. I am a novice but can
> follow
> directions well. Thanks

Rick \Nutcase\ Rogers
09-04-2005, 09:08 PM
Hi,

This is not easy, even for an expert. The error indicates a device driver
problem, but isolating it can be a lot of work. It could be one that was
recently updated, or one that has been corrupted and needs to be
reinstalled. It could also be two or more that are in conflict with each
other. The only thing I can tell you for sure is that one or more of them is
not supporting that function correctly. If it had worked previously, then
think about changes made to the system since then.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"sdb" <sdb@discussions.microsoft.com> wrote in message
news:DA6BB95E-2D29-40BD-A391-E8D0D84AB4A7@microsoft.com...
> how can I get rid of the blue screen with bad_pool_caller 0x0000000C2 code
> when I go to standby after finishing my work. I am a novice but can
> follow
> directions well. Thanks

Joshua Smith [MSFT]
09-04-2005, 10:55 PM
Hi sdb,

To determine what driver is causing the problem I need you to enable driver
verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot

There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.

This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me back. Good Luck,


Joshua Smith
OpenGL Test Lab
Microsoft
-----

Get Secure! www.microsoft.com/security
"Rick "Nutcase" Rogers" <rick@mvps.org> wrote in message
news:eN$0315LFHA.1300@TK2MSFTNGP10.phx.gbl...
> Hi,
>
> This is not easy, even for an expert. The error indicates a device driver
> problem, but isolating it can be a lot of work. It could be one that was
> recently updated, or one that has been corrupted and needs to be
> reinstalled. It could also be two or more that are in conflict with each
> other. The only thing I can tell you for sure is that one or more of them
> is not supporting that function correctly. If it had worked previously,
> then think about changes made to the system since then.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "sdb" <sdb@discussions.microsoft.com> wrote in message
> news:DA6BB95E-2D29-40BD-A391-E8D0D84AB4A7@microsoft.com...
>> how can I get rid of the blue screen with bad_pool_caller 0x0000000C2
>> code
>> when I go to standby after finishing my work. I am a novice but can
>> follow
>> directions well. Thanks
>
>

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