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grahams
19-07-2005, 07:44 AM
Hello everyone

I have posted this query in the hope of helping my friend using the Ebay UK
website....

Although I am aware of known problems between Norton Antivirus 2004
preventing some functionality of the Ebay UK site... I am unsure if anyone
has experienced a problem like this...


When selecting the item to sell, say a book on birds of the feathered kind
<grin>



1. Firstly you click on the category for 'BOOKS'

2. Then select e.g. 'NON FICTION BOOKS'

3. From here, she is unable to progress any further - when in fact you
should progress onto 'NATURE/OUTDOORS'

4. Then 'BIRDS/BIRD WATCHING'



I've tried running through steps 1-4 on my own PC - and it works whereas she
is unable to progress onto step 4.






btw She has already attempted to delete cookies; but that doesn't solve her
problem.




She is currently running the following;

Windows XP V2002, Service Pack 2
Norton Antivirus 2004
Internet Explorer 6 v6.0.2900.218
Office 2003


I am using;

Windows XP V2002, Service Pack 1
Zonelabs ZoneAlarm
Internet Explorer 6 v6.0.2800.1106
Office XP






Any thoughts? Please help by posting a reply!


my address; no-spam-please.grahams.it@fsmail.net

(remove 'no-spam-please.' before sending)



Many thanks in anticipation


Graham

Mark L. Ferguson
19-07-2005, 11:30 PM
Clear the IE cache. (IE, tools, Options, Delete Files button, include offline content.)

--
Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"grahams" <no-spam-please.grahams.it@fsmail.net> wrote in message news:dbh7p0$qls$1@newsg2.svr.pol.co.uk...
>
>
>
> Hello everyone
>
> I have posted this query in the hope of helping my friend using the Ebay UK
> website....
>
> Although I am aware of known problems between Norton Antivirus 2004
> preventing some functionality of the Ebay UK site... I am unsure if anyone
> has experienced a problem like this...
>
>
> When selecting the item to sell, say a book on birds of the feathered kind
> <grin>
>
>
>
> 1. Firstly you click on the category for 'BOOKS'
>
> 2. Then select e.g. 'NON FICTION BOOKS'
>
> 3. From here, she is unable to progress any further - when in fact you
> should progress onto 'NATURE/OUTDOORS'
>
> 4. Then 'BIRDS/BIRD WATCHING'
>
>
>
> I've tried running through steps 1-4 on my own PC - and it works whereas she
> is unable to progress onto step 4.
>
>
>
>
>
>
> btw She has already attempted to delete cookies; but that doesn't solve her
> problem.
>
>
>
>
> She is currently running the following;
>
> Windows XP V2002, Service Pack 2
> Norton Antivirus 2004
> Internet Explorer 6 v6.0.2900.218
> Office 2003
>
>
> I am using;
>
> Windows XP V2002, Service Pack 1
> Zonelabs ZoneAlarm
> Internet Explorer 6 v6.0.2800.1106
> Office XP
>
>
>
>
>
>
> Any thoughts? Please help by posting a reply!
>
>
> my address; no-spam-please.grahams.it@fsmail.net
>
> (remove 'no-spam-please.' before sending)
>
>
>
> Many thanks in anticipation
>
>
> Graham
>
>
>
>
>
>
>
>
>
>
>
>

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