Ext User(Michael)
27-11-2005, 12:13 PM
"thegoons" <thegoons@bigpond.com> wrote in message
news:1133021482.886c60b187597c45d4ffa45bfb46bb42@f e5.teranews.com...
>
> "Michael" <michael@yahoo.com> wrote in message
> news:pfzhf.3504$ea6.46@news-server.bigpond.net.au...
> >
> > "Simon VK3XEM" <usenet@vk3xem.net> wrote in message
> > news:43831b27_2@news.melbourne.pipenetworks.com...
> >> Mike wrote:
> >> [SNIP]
> >> > Now that I've had to go via the TIO, Simplus is forced to deal with
> >> > my complaint. They effectively force you to go through the TIO before
> >> > you can speak to Customer Relations.
> >>
> >> More the fool them, the moment you get a job number off the TIO the
> >> carrier is charged a fee. Then if it is not resolved within the
> >> specified time they start paying $$$$
> >
> > This works well
> > Me: I'm not happy with your response. Do you know what a TIO
> > complaint is?
> > Them: Errr, yes
> > Me: Are you aware it will cost you $25 in a TIO level four if you
> > dont help
> > Them: Errr, ok I will fix your problem
>
> pure fantasy, most of the droids couldn;t care less, not coming out of
their
> pocket
You would be surprised, it works quite often.
news:1133021482.886c60b187597c45d4ffa45bfb46bb42@f e5.teranews.com...
>
> "Michael" <michael@yahoo.com> wrote in message
> news:pfzhf.3504$ea6.46@news-server.bigpond.net.au...
> >
> > "Simon VK3XEM" <usenet@vk3xem.net> wrote in message
> > news:43831b27_2@news.melbourne.pipenetworks.com...
> >> Mike wrote:
> >> [SNIP]
> >> > Now that I've had to go via the TIO, Simplus is forced to deal with
> >> > my complaint. They effectively force you to go through the TIO before
> >> > you can speak to Customer Relations.
> >>
> >> More the fool them, the moment you get a job number off the TIO the
> >> carrier is charged a fee. Then if it is not resolved within the
> >> specified time they start paying $$$$
> >
> > This works well
> > Me: I'm not happy with your response. Do you know what a TIO
> > complaint is?
> > Them: Errr, yes
> > Me: Are you aware it will cost you $25 in a TIO level four if you
> > dont help
> > Them: Errr, ok I will fix your problem
>
> pure fantasy, most of the droids couldn;t care less, not coming out of
their
You would be surprised, it works quite often.