Optus voice mail stinks

[Ext User(Dogfart)]

Ring a subscriber on Optus.

Goes to voice mail.

"Welcome to Optus Voice Mail. Dial the number to which you need to leave the
message"...

Jeez, I already have dialled it!

[Ext User(anonymous)]

perhaps its the person you are calling, has not set up their voicemail
correctly with an OGM.........mine works fine, as do many other optarse
people I call




"Dogfart" <flatulantdingo@deadspam.com> wrote in message
news:9732510879$20051102203632@dontbotherspamming. com...
|
| Ring a subscriber on Optus.
|
| Goes to voice mail.
|
| "Welcome to Optus Voice Mail. Dial the number to which you need to leave
the
| message"...
|
| Jeez, I already have dialled it!
|
|

[Ext User(Rhye)]

This means they arn't SUBSCRIBED to voicemail...

They have 333 or 321 in their phone to forward the call, but the voicemail
system dosen't identify them being subscribed to voicemail, so it goes into
the main voicemail system :)

For example, you can call this number:
1800 555 055, and it will say "Enter your mobile number and pin" This way
you can check your messages (for free!) or, "to leave a message enter the
mobile number" and enter it and wait 15 seconds and it will check if the
mobile number is subscribed to voicemail...

Basically, the person your calling may used to have voicemail, but forgot to
deactivate the forwarding on their end
"Dogfart" <flatulantdingo@deadspam.com> wrote in message
news:9732510879$20051102203632@dontbotherspamming. com...
>
> Ring a subscriber on Optus.
>
> Goes to voice mail.
>
> "Welcome to Optus Voice Mail. Dial the number to which you need to leave
> the
> message"...
>
> Jeez, I already have dialled it!
>
>

[Ext User(Dogfart)]

On Thu, 3 Nov 2005, at 11:18:27 [GMT +0800] (14:18:27 Thursday, 3 November
2005 where I live) "Rhye" wrote:

> They have 333 or 321 in their phone to forward the call, but the voicemail
> system dosen't identify them being subscribed to voicemail, so it goes into
> the main voicemail system :)

Makes sense.

Belive it or not, this guy is a high powered IBM systems engineer (they fly
him os to troubled sites at the drop of a hat).

Once before when I was with him in Thailand (in fact a few years ago) he had
trouble retrieving his Optus voice mail, and was surprised when I showed him
how easy it was on Tel$tra. This simple task seemed beyond him, even though
IBM had him there on a contract to Bank of Thailand doing something to their
software.

He is in Hawaii at present. Would this have anything to do with it?

However all of this escapes my original point. I ring the number, Optus
should know what number I have called, and take the message correctly.

[Ext User(AJ)]

On Wed, 2 Nov 2005 20:36:29 +1100,
Dogfart<flatulantdingo@deadspam.com> wrote:

>
>Ring a subscriber on Optus.
>
>Goes to voice mail.
>
>"Welcome to Optus Voice Mail. Dial the number to which you need to leave the
>message"...
>

Were they overseas at the time? I travel regularly and in most
counties that I travel when ever my phone is on divert no-answer or
divert on busy the callers will here that if the call gets diverted.
If the phone is off they get my greeting. I've never seen what happens
if the phone has no signal.

This is not a fault of the voicemail as such but more a problem with
the way international carriers 'share' call information. Basicaly what
is happening in my case is the internation network diverts the call to
+61411000321 (the optus voicemail system) but the voicemail system
doesn't recognise which mobile the call is being diverted from so goes
into an attendant type mode which is that very message. If you were to
dial the voicemail number above from a landline you would also hear
the same line. This is a also the way you access your voicemail
messages from a landline, you press * when you hear that greeting.

As someone else said in another thread it could also meant that the
caller doesn't have a box on the system.

Either way its not a fault of Optus as such.

[Ext User(Dogfart)]

On Fri, 04 Nov 2005, at 19:07:03 [GMT +1100] (19:07:03 Friday, 4 November
2005 where I live) "AJ" wrote:

> Either way its not a fault of Optus as such.

IMO it is.

Tel$tra divert automatically to a voice mail message provided you have set
up the diversions on your phone. They do not ask, AFAIAA for you to enter
the number.

I realise there seems to be some software shortcomings generally with GSM
(many times when overseas my staff tell me they receive a message in a
strange accent (depending where I am) that the number cannot be reached /
does not exist), so I usually divert all calls to VM, and in which case they
straight to my mail box.

(He is in Hawaii at present, and one would have to assume that IBM would
have insisted he be correctly on voice mail, as they provide the phone).

Any how, this thread could go on forever, and Roddles might join in! Quick,
let's end it now!

[Ext User(AJ)]

On Fri, 4 Nov 2005 00:21:22 +1100,
Dogfart<flatulantdingo@deadspam.com> wrote:

>On Thu, 3 Nov 2005, at 11:18:27 [GMT +0800] (14:18:27 Thursday, 3 November
>2005 where I live) "Rhye" wrote:
>
>> They have 333 or 321 in their phone to forward the call, but the voicemail
>> system dosen't identify them being subscribed to voicemail, so it goes into
>> the main voicemail system :)
>
>Makes sense.
>
>Belive it or not, this guy is a high powered IBM systems engineer (they fly
>him os to troubled sites at the drop of a hat).
>
>Once before when I was with him in Thailand (in fact a few years ago) he had
>trouble retrieving his Optus voice mail, and was surprised when I showed him
>how easy it was on Tel$tra. This simple task seemed beyond him, even though
>IBM had him there on a contract to Bank of Thailand doing something to their
>software.
>
>He is in Hawaii at present. Would this have anything to do with it?
>
>However all of this escapes my original point. I ring the number, Optus
>should know what number I have called, and take the message correctly.

Read my message below, being in Hawaii now makes much more sense. Its
common and its not just Optus just a fact of life with the way numbers
are shared when roaming.