125111 dead

[Ext User(googlegroups@sensation.net.au)]

Spent a couple of minutes with that infuriating "computer woman" only
to hear a busy signal when I was finally promised a human...

Called back, couple of rings, silence.

Ha!

[Ext User(Michael)]

working fine for me at 123pm AEST

<googlegroups@sensation.net.au> wrote in message
news:1145675012.002129.60240@z34g2000cwc.googlegro ups.com...
> Spent a couple of minutes with that infuriating "computer woman" only
> to hear a busy signal when I was finally promised a human...
>
> Called back, couple of rings, silence.
>
> Ha!
>

[Ext User(googlegroups@sensation.net.au)]

I tried twice again (ie, a total of 4 calls) about 10 mins after I
posted. Still buggered then.

Is there any other way to cancel a mobile service?

[Ext User(Spokes)]

you can go into a telstra shop and they'll arrange it for you on the
spot. they'll probably call an exclusive section called retail support
to do it. make sure you're informed of any early termination charges
(ETCs) if your service has a contract before your service is
deactivated.
hopefully by now you've succesfully tried calling 111 again, who've
passed you through the customer loyalty team to DE your number.

[Ext User(Michael)]

<googlegroups@sensation.net.au> wrote in message
news:1145711721.616193.210300@u72g2000cwu.googlegr oups.com...
> I tried twice again (ie, a total of 4 calls) about 10 mins after I
> posted. Still buggered then.

Could be a regional problem

> Is there any other way to cancel a mobile service?

E-mail, fax, phone.

[Ext User(Michael)]

"Spokes" <spokesman123@hotmail.com> wrote in message
news:1145755074.000452.7890@i39g2000cwa.googlegrou ps.com...
> you can go into a telstra shop and they'll arrange it for you on the
> spot. they'll probably call an exclusive section called retail support
> to do it. make sure you're informed of any early termination charges

They wont call retail support, they will call 125111. there is nothing
difficult or dangerous in cancelling a service, chum

[Ext User(Spokes)]

the question was, "is there any other way to cancel a mobile service?"
(apart from calling 111 all the time). Now if a customer can't get
through to 111, what's the next best thing? Go to a shop and have it
done from there!

[Ext User(Spokes)]

Generally, have you ever tried using retail support yourself for any
reason?

[Ext User(Michael)]

"Spokes" <spokesman123@hotmail.com> wrote in message
news:1145882741.333274.200070@g10g2000cwb.googlegr oups.com...
> Generally, have you ever tried using retail support yourself for any
> reason?
>

I know the team leader of Retail Support.

[Ext User(Spokes)]

I believe there are 3, not one team leader. give me the first inital or
initials of the names and i will verify.

[Ext User(budgie)]

On Tue, 25 Apr 2006 09:16:26 GMT, "Michael" <michael@yahoo.com> wrote:

>
>"Spokes" <spokesman123@hotmail.com> wrote in message
>news:1145882741.333274.200070@g10g2000cwb.googlegr oups.com...
>> Generally, have you ever tried using retail support yourself for any
>> reason?
>>
>
>I know the team leader of Retail Support.

so any comments you make about their performance or capability are obviously
coloured by that relationship.

[Ext User(Spokes)]

Michael was big noting himself...Notice he hasn't replied? He's
probably trying find out who the team leaders are! give us the initials
Michael.

[Ext User(Michael)]

"Spokes" <spokesman123@hotmail.com> wrote in message
news:1145961303.634168.165770@g10g2000cwb.googlegr oups.com...
> I believe there are 3, not one team leader. give me the first inital or
> initials of the names and i will verify.

The TL is RF.

[Ext User(Michael)]

"Spokes" <spokesman123@hotmail.com> wrote in message
news:1146048235.210871.43950@j33g2000cwa.googlegro ups.com...
> Michael was big noting himself...Notice he hasn't replied? He's
> probably trying find out who the team leaders are! give us the initials
> Michael.

Gimme a break, I logged off last night.

See other post - RF.

>

[Ext User(Spokes)]

Very good. You got one of the TLs.

[Ext User(Michael)]

"Spokes" <spokesman123@hotmail.com> wrote in message
news:1146230538.714417.251870@j33g2000cwa.googlegr oups.com...
> Very good. You got one of the TLs.
>

I thought there was only one. But then again I have been known to be wrong,
once a calendar year

[Ext User(Spokes)]

Shock horror! You admit to an error! I must take a tablet and lie down.

[Ext User(Michael)]

"Spokes" <spokesman123@hotmail.com> wrote in message
news:1146571844.636478.151240@i39g2000cwa.googlegr oups.com...
> Shock horror! You admit to an error! I must take a tablet and lie down.
>

Have a bex.

[Ext User(Michael W)]

"Michael" <michael@yahoo.com> wrote in message
news:duI5g.21135$vy1.1117@news-server.bigpond.net.au...
>
> "Spokes" <spokesman123@hotmail.com> wrote in message
> news:1146571844.636478.151240@i39g2000cwa.googlegr oups.com...
>> Shock horror! You admit to an error! I must take a tablet and lie down.
>>
>
> Have a bex.
>
Can you still buy Bex???

[Ext User(Spokes)]

Michael probably still has some packets he bought when he started his
job at Telstra years ago.