Win 2000 - no cd-rom

[Ext User(Bob Sinclair)]

hi,

I have a user who has managed to disable their cd-rom drive in Win 2000. I
have tried to uninstall the drive then re-install it, recovery console from
boot-up disk, replace cdrom.inf file and run the hardware wizard to add the
cd-rom drive back to the system.

In the device manager i get a yellow exclamation mark next to the cd-rom
drive.

Any suggestion?

[Ext User(Damien McBain)]

Bob Sinclair committed to the eternal aether...:

> hi,
>
> I have a user who has managed to disable their cd-rom drive in Win 2000. I
> have tried to uninstall the drive then re-install it, recovery console from
> boot-up disk, replace cdrom.inf file and run the hardware wizard to add the
> cd-rom drive back to the system.
>
> In the device manager i get a yellow exclamation mark next to the cd-rom
> drive.
>
> Any suggestion?

What does the error text say when you hit the properties for the drive in
device manager?

What about disc management in mmc?

[Ext User(Bob Sinclair)]

"Damien McBain" <askme@ifyawantit.invalid> wrote in message
news:w2yhkkl3k8zr.1cus7xuwddeg1$.dlg@40tude.net...
> Bob Sinclair committed to the eternal aether...:
>
>> hi,
>>
>> I have a user who has managed to disable their cd-rom drive in Win 2000.
>> I
>> have tried to uninstall the drive then re-install it, recovery console
>> from
>> boot-up disk, replace cdrom.inf file and run the hardware wizard to add
>> the
>> cd-rom drive back to the system.
>>
>> In the device manager i get a yellow exclamation mark next to the cd-rom
>> drive.
>>
>> Any suggestion?
>
> What does the error text say when you hit the properties for the drive in
> device manager?
>
> What about disc management in mmc?

Error text goes on to say "There is a problem with the device driver for
this device. Use the troubleshooter to repair this device" I have tried
the troubleshooter suggestions to no avail.

I have tried disc mngt console from mmc but with no success. For some
reason it does just not want to update/change/rollback the cd-rom driver
that it has installed...

[Ext User(Oldus Fartus)]

Bob Sinclair wrote:
> hi,
>
> I have a user who has managed to disable their cd-rom drive in Win 2000. I
> have tried to uninstall the drive then re-install it, recovery console from
> boot-up disk, replace cdrom.inf file and run the hardware wizard to add the
> cd-rom drive back to the system.
>
> In the device manager i get a yellow exclamation mark next to the cd-rom
> drive.
>
> Any suggestion?
>
>
>

Check the IDE drivers - my best guess would be that is where the problem is.

--
Cheers
Oldus Fartus

[Ext User(Fred)]

"Bob Sinclair" <bob@sinclair.com> wrote in message
news:5Erzf.220095$V7.150463@news-server.bigpond.net.au...
>
> "Damien McBain" <askme@ifyawantit.invalid> wrote in message
> news:w2yhkkl3k8zr.1cus7xuwddeg1$.dlg@40tude.net...
>> Bob Sinclair committed to the eternal aether...:
>>
>>> hi,
>>>
>>> I have a user who has managed to disable their cd-rom drive in Win 2000.
>>> I
>>> have tried to uninstall the drive then re-install it, recovery console
>>> from
>>> boot-up disk, replace cdrom.inf file and run the hardware wizard to add
>>> the
>>> cd-rom drive back to the system.
>>>
>>> In the device manager i get a yellow exclamation mark next to the cd-rom
>>> drive.
>>>
>>> Any suggestion?
>>
>> What does the error text say when you hit the properties for the drive in
>> device manager?
>>
>> What about disc management in mmc?
>
> Error text goes on to say "There is a problem with the device driver for
> this device. Use the troubleshooter to repair this device" I have tried
> the troubleshooter suggestions to no avail.
>
> I have tried disc mngt console from mmc but with no success. For some
> reason it does just not want to update/change/rollback the cd-rom driver
> that it has installed...

Is it the old upper filters lower filters problem?
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q270008

[Ext User(Bob Sinclair)]

"Oldus Fartus" <denisand@iiNOSPAMnet.net.au> wrote in message
news:43ce46c8$0$23594$5a62ac22@per-qv1-newsreader-01.iinet.net.au...
> Bob Sinclair wrote:
>> hi,
>>
>> I have a user who has managed to disable their cd-rom drive in Win 2000.
>> I have tried to uninstall the drive then re-install it, recovery console
>> from boot-up disk, replace cdrom.inf file and run the hardware wizard to
>> add the cd-rom drive back to the system.
>>
>> In the device manager i get a yellow exclamation mark next to the cd-rom
>> drive.
>>
>> Any suggestion?
>>
>>
>>
>
> Check the IDE drivers - my best guess would be that is where the problem
> is.
>
> --
> Cheers
> Oldus Fartus

Worth a shot, except the HDD uses ide drivers if i'm not mistaken and there
is no problem there. It just wont let me replace the cd-rom drivers after
uninstalling it and then re-installing it.

[Ext User(Oldus Fartus)]

Bob Sinclair wrote:
> "Oldus Fartus" <denisand@iiNOSPAMnet.net.au> wrote in message
> news:43ce46c8$0$23594$5a62ac22@per-qv1-newsreader-01.iinet.net.au...
>> Bob Sinclair wrote:
>>> hi,
>>>
>>> I have a user who has managed to disable their cd-rom drive in Win 2000.
>>> I have tried to uninstall the drive then re-install it, recovery console
>>> from boot-up disk, replace cdrom.inf file and run the hardware wizard to
>>> add the cd-rom drive back to the system.
>>>
>>> In the device manager i get a yellow exclamation mark next to the cd-rom
>>> drive.
>>>
>>> Any suggestion?
>>>
>>>
>>>
>> Check the IDE drivers - my best guess would be that is where the problem
>> is.
>>
>> --
>> Cheers
>> Oldus Fartus
>
> Worth a shot, except the HDD uses ide drivers if i'm not mistaken and there
> is no problem there. It just wont let me replace the cd-rom drivers after
> uninstalling it and then re-installing it.
>
>

I have seen the situation where for whatever reason the correct IDE
drivers have not been installed, and Windows uses a very basic mode to
access the hard drives only. It sometimes works to remove the
controllers using Device Manager, and seeing whether they are correctly
detected on a reboot.

--
Cheers
Oldus Fartus

[Ext User(Rod Speed)]

Bob Sinclair <bob@sinclair.com> wrote

> I have a user who has managed to disable their cd-rom drive in Win 2000. I
> have tried to uninstall the drive then re-install it,
> recovery console from boot-up disk, replace cdrom.inf file and run
> the hardware wizard to add the cd-rom drive back to the system.

> In the device manager i get a yellow exclamation mark next to the cd-rom
> drive.

Thats normally seen with a resource conflict.

> Any suggestion?

Work out what is conflicting and fix that.

[Ext User(Rob)]

Bob Sinclair wrote:
> hi,
>
> I have a user who has managed to disable their cd-rom drive in Win 2000. I
> have tried to uninstall the drive then re-install it, recovery console from
> boot-up disk, replace cdrom.inf file and run the hardware wizard to add the
> cd-rom drive back to the system.
>
> In the device manager i get a yellow exclamation mark next to the cd-rom
> drive.
>
> Any suggestion?
>
>
>

Swap the CD rom over and see if you can see that.

[Ext User(SG1)]

"Bob Sinclair" <bob@sinclair.com> wrote in message
news:lFqzf.220065$V7.96509@news-server.bigpond.net.au...
> hi,
>
> I have a user who has managed to disable their cd-rom drive in Win 2000.
> I have tried to uninstall the drive then re-install it, recovery console
> from boot-up disk, replace cdrom.inf file and run the hardware wizard to
> add the cd-rom drive back to the system.
>
> In the device manager i get a yellow exclamation mark next to the cd-rom
> drive.
>
> Any suggestion?
>
>
>
When all else has failed remove device IDE cable and switch on. play around
a while (on computer of course or golf) switch off. reconnect cable, see
what happens.
Jim

[Ext User(ray)]

Bob Sinclair wrote:
> hi,
>
> I have a user who has managed to disable their cd-rom drive in Win 2000. I
> have tried to uninstall the drive then re-install it, recovery console from
> boot-up disk, replace cdrom.inf file and run the hardware wizard to add the
> cd-rom drive back to the system.
>
> In the device manager i get a yellow exclamation mark next to the cd-rom
> drive.
>
> Any suggestion?
>
>
>
Sounds like you need the drivers off the install disk. I went through
this the other day.
Cheers,
R.

[Ext User(Bob Sinclair)]

"Fred" <bluser@gmail.com> wrote in message
news:4Krzf.220100$V7.33213@news-server.bigpond.net.au...
>
> "Bob Sinclair" <bob@sinclair.com> wrote in message
> news:5Erzf.220095$V7.150463@news-server.bigpond.net.au...
>>
>> "Damien McBain" <askme@ifyawantit.invalid> wrote in message
>> news:w2yhkkl3k8zr.1cus7xuwddeg1$.dlg@40tude.net...
>>> Bob Sinclair committed to the eternal aether...:
>>>
>>>> hi,
>>>>
>>>> I have a user who has managed to disable their cd-rom drive in Win
>>>> 2000. I
>>>> have tried to uninstall the drive then re-install it, recovery console
>>>> from
>>>> boot-up disk, replace cdrom.inf file and run the hardware wizard to add
>>>> the
>>>> cd-rom drive back to the system.
>>>>
>>>> In the device manager i get a yellow exclamation mark next to the
>>>> cd-rom
>>>> drive.
>>>>
>>>> Any suggestion?
>>>
>>> What does the error text say when you hit the properties for the drive
>>> in
>>> device manager?
>>>
>>> What about disc management in mmc?
>>
>> Error text goes on to say "There is a problem with the device driver for
>> this device. Use the troubleshooter to repair this device" I have tried
>> the troubleshooter suggestions to no avail.
>>
>> I have tried disc mngt console from mmc but with no success. For some
>> reason it does just not want to update/change/rollback the cd-rom driver
>> that it has installed...
>
> Is it the old upper filters lower filters problem?
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q270008
>

10 points to Fred for getting the right answer!

Thank-you kindly!
Bob