virus

[ton]

hello
just received this e mail from a friend who thinks he has a
virus,he is using mcafee and needs some help,thanks
tony

[brad]

What specific identification details about the virus did your av software return? All but impossible to say much without that info.

One suggestion though, if your av package has a facility for scanning and repairing all files on the drive from DOS, like NAV does, then run it and see what heppens. Sometimes that reveals more than running a scan from within windows.

Brad

[ton]

Managed to get the av messages written down. This is what happens:
After I have been on the net for a while the screen suddenly goes blank and the following message appears:

Windows
An error has occured. To continue:
bla, bla, bla
File name: VFAT(01)+00006800 Error: OE:0028:C00462F0

I press Enter and the same Windows error message pops up with File name:
0D:0246:014F47FB

Press Enter and get:

AVG Resident Shield
Virus
Windows internal error, please reboot
is found in file
C:\WINDOWS\APPLICATION DATA\MICROSOFT\INTERNET EXPLORER\QUICK LAUNCH\SHORTCUT TO SHOW DESKTOP.LNK

This message is on for 28 seconds then goes to desktop. I click the mouse and up it comes again with:

Bla, bla
is found in file
C:\WINDOWS\DESKTOP\MY BRIEFCASE\DESKTOP.INI

Goes back to desktop. Click again and get:

is found in
C:\WINDOWS\DESCTOP\WRITING\DESKTOP.INI

and again:

C:\PROGRA~I\DAP\DAP.EXE

Then the same messages are repeated until I restart the computer.

Original virus was:
I-Worm/BadTrans
it was in file:
C:\_RESTORE\TRMP\A0027958.CPY

AV could not delete it.
Then today I ran the av and it said no viruses were found. Even after I get the warnings above from the av programme and then run the av programme it says no viruses were found!

This is doing my head in! Help!!!!!

I have windows 2000 ME

[rakki]

if he has vMcAfee virus shield he should be contacting his scanner vendor instead.

and i will not go anywhere near a file that came from anyone with a virus,.