What is the cost of a call from "Telstra Text Buddy"?

[Ext User(gnh888@gmail.com)]

What is the cost of a call from "Telstra Text Buddy"?

In this PDF file
http://www.telstra.com.au/customerterms/docs/sms.pdf

at paragraph 9.19 states
9.19 If you set up Telstra Online Text Buddy to only send SMS with up
to 160 characters, you
will be charged the standard SMS rate under your mobile plan for each
SMS of up to 160
characters you send using Telstra Online Text Buddy.
9.20 If you set up Telstra Online Text Buddy so you can send SMS with
more than 160
characters, because of technological requirements, each SMS you send
will be measured
in blocks of 152 characters. Each block of 152 characters or less will
be charged as a
single SMS according to the standard SMS rate under your mobile plan.
If you choose
this option, we will tell you the number of SMS you are sending before
you send the
SMS.
If you have chosen this option so you can send SMS with more than 160
characters, sending a
message with 152 characters or less will be charged as 1 SMS. Sending a
message with between 153
and 304 characters will be charged as 2 SMS. Sending a message with
between 305 and 455
characters will be charged as 3 SMS.
9.21 You must pay all charges for SMS sent (even if the charges are
incurred by another person
with access to your Telstra Online Text Buddy service). Unless the SMS
sent using
Telstra Online Text Buddy is a Talking Text message and the Talking
Text terms state

--- SO how much does it cost to send one text of 160 character or a ext
of 152 characters?

George

[Ext User(Paul Day)]

On 4 Oct 2006 17:27:21 -0700 gnh888@gmail.com may have written:
> What is the cost of a call from "Telstra Text Buddy"?

Keep your whinge in the same thread so those of us who don't give a toss
can killfile it?

PD

--
Paul Day
Web: http://www.enigma.id.au/

[Ext User(Michael)]

> --- SO how much does it cost to send one text of 160 character or a ext
> of 152 characters?

Exactly as it states, "If you set up Telstra Online Text Buddy to only send
SMS with up
to 160 characters, you
will be charged the standard SMS rate under your mobile plan"

[Ext User(gnh888@gmail.com)]

Michael wrote:
> > --- SO how much does it cost to send one text of 160 character or a ext
> > of 152 characters?
>
> Exactly as it states, "If you set up Telstra Online Text Buddy to only send
> SMS with up
> to 160 characters, you
> will be charged the standard SMS rate under your mobile plan"

Hello Michael and anyone reading this post.

I have been told by a Senior Telstra employee that "Text Buddy" Long
messages have been itemized on Telstra computer as item 777.
This Senior Telstra employee (middle management) told me that also
"Mobile pocket News" is itemized as item 777.

below is Pocket News pricing including horoscopes etc...
http://es.telstra.com/PocketNews/overview_def.jsp

Look below at page 28 which is paragraph 9.20 this is the pricing for
Text Buddy
http://www.telstra.com.au/customerterms/docs/sms.pdf

This Senior Telstra employee said " it is impossible to know if you
have been debited a pocket news or a Telstra_Text_Buddy_long_ message
or if the software Text_Buddy is working as it should "
and he added
" it is impossible to investigate if a Text Buddy message or Pocket
News message was send to you because both have the same item 777 on the
Telstra computer"
and added
" the only thing I can tell you , this is NOT pocket news because
Pocket News is charged at 30 cents and NOT 24.2 cents"
" It is for us impossible to investigate the origin of Text message due
the accounting system put in place by Telstra Text Buddy"

All I can say to anyone using Text Buddy, if you see your account being
charged this is because you are using a Text Buddy.

Beware the 24.2 cents surcharge may be debited from your account
sometimes a few seconds later , sometimes up to 24 hours later.

As a Telstra Mobile Text Message consumer this is a very confusing
tactic and a bad practice used by Telstra to try to burry it's Text
Buddy problem by poor accounting and auditing technics.

George

[Ext User(Michael)]

<gnh888@gmail.com> wrote in message
news:1160175226.184615.11610@c28g2000cwb.googlegro ups.com...
>
> Michael wrote:
>> > --- SO how much does it cost to send one text of 160 character or a ext
>> > of 152 characters?
>>
>> Exactly as it states, "If you set up Telstra Online Text Buddy to only
>> send
>> SMS with up
>> to 160 characters, you
>> will be charged the standard SMS rate under your mobile plan"
>
> Hello Michael and anyone reading this post.

Hi

> This Senior Telstra employee said " it is impossible to know if you
> have been debited a pocket news or a Telstra_Text_Buddy_long_ message
> or if the software Text_Buddy is working as it should "

Then take it up with them.

I've no trouble telling the diff. b/w them

[Ext User(gnh888@gmail.com)]

Michael wrote:
> <gnh888@gmail.com> wrote in message
> news:1160175226.184615.11610@c28g2000cwb.googlegro ups.com...
> >
> > Michael wrote:
>
> > This Senior Telstra employee said " it is impossible to know if you
> > have been debited a pocket news or a Telstra_Text_Buddy_long_ message
> > or if the software Text_Buddy is working as it should "
>
> Then take it up with them.
>
> I've no trouble telling the diff. b/w them

Michael

This is very easy to say to take the problem with Senior Telstra
employee.
I am sure you are aware it does not work that way.
Telstra decides which fault it is. If it is level 1 or level 2 or level
3.

To get this telephone number 1800 001 398 it took me 5 weeks.

This number 1800 001 398 is Telstra senior complaint.
Now after a week and 6 hours on my part Telstra Senior employees have
admitted it could be a problem.

I also was told the problem will not be fix before months or probably
never because under the Commonwealth of Australia Telstra can do what
ever they please.

For the moment I am still waiting for the money Telstra owes me

George

[Ext User(Josh B)]

On 11 Oct 2006 18:27:45 -0700, gnh888@gmail.com (or one of their many
personalities) said......


> > > This Senior Telstra employee said " it is impossible to know if you
> > > have been debited a pocket news or a Telstra_Text_Buddy_long_ message
> > > or if the software Text_Buddy is working as it should "
> >
> > Then take it up with them.
> >
> > I've no trouble telling the diff. b/w them
>
> This is very easy to say to take the problem with Senior Telstra
> employee.
> I am sure you are aware it does not work that way.
> Telstra decides which fault it is. If it is level 1 or level 2 or level
> 3.

Escalate it.

Took me 11 weeks, but I finally got a trouble ticket raised and fixed with
Level 3 support.

[Ext User(Michael)]

<gnh888@gmail.com> wrote in message
news:1160616465.020609.147930@c28g2000cwb.googlegr oups.com...
>
> Michael wrote:
>> <gnh888@gmail.com> wrote in message
>> news:1160175226.184615.11610@c28g2000cwb.googlegro ups.com...
>> >
>> > Michael wrote:
>>
>> > This Senior Telstra employee said " it is impossible to know if you
>> > have been debited a pocket news or a Telstra_Text_Buddy_long_ message
>> > or if the software Text_Buddy is working as it should "
>>
>> Then take it up with them.
>>
>> I've no trouble telling the diff. b/w them
>
> Michael
>
> This is very easy to say to take the problem with Senior Telstra
> employee.

Youve said youve discussed it with them, so why have you stopped?

> I am sure you are aware it does not work that way.
> Telstra decides which fault it is. If it is level 1 or level 2 or level
> 3.
>
> To get this telephone number 1800 001 398 it took me 5 weeks.

So? What good does the number do you? If its being investigated by Level 3,
its being investigate by Level 3.

> This number 1800 001 398 is Telstra senior complaint.

No, you said it was Level 3 Support department. No big deal

> I also was told the problem will not be fix before months or probably
> never because under the Commonwealth of Australia Telstra can do what
> ever they please.

???

>
> For the moment I am still waiting for the money Telstra owes me


???

>
> George
>

[Ext User(Michael)]

"Josh B" <joshbDELETEME@ANDTHISBITozdebate.com> wrote in message
news:MPG.1f98d878f016961198a061@news.individual.ne t...
> On 11 Oct 2006 18:27:45 -0700, gnh888@gmail.com (or one of their many
> personalities) said......
>
>
>> > > This Senior Telstra employee said " it is impossible to know if you
>> > > have been debited a pocket news or a Telstra_Text_Buddy_long_
>> > > message
>> > > or if the software Text_Buddy is working as it should "
>> >
>> > Then take it up with them.
>> >
>> > I've no trouble telling the diff. b/w them
>>
>> This is very easy to say to take the problem with Senior Telstra
>> employee.
>> I am sure you are aware it does not work that way.
>> Telstra decides which fault it is. If it is level 1 or level 2 or level
>> 3.
>
> Escalate it.
>
> Took me 11 weeks, but I finally got a trouble ticket raised and fixed with
> Level 3 support.

If it is already with Level 3 its already got a ticket.

No ticket = no support

[Ext User(Josh B)]

On Sat, 14 Oct 2006 06:31:24 GMT, Michael (or one of their many
personalities) said......


> >> > > This Senior Telstra employee said " it is impossible to know if you
> >> > > have been debited a pocket news or a Telstra_Text_Buddy_long_
> >> > > message
> >> > > or if the software Text_Buddy is working as it should "
> >> >
> >> > Then take it up with them.
> >> >
> >> > I've no trouble telling the diff. b/w them
> >>
> >> This is very easy to say to take the problem with Senior Telstra
> >> employee.
> >> I am sure you are aware it does not work that way.
> >> Telstra decides which fault it is. If it is level 1 or level 2 or level
> >> 3.
> >
> > Escalate it.
> >
> > Took me 11 weeks, but I finally got a trouble ticket raised and fixed with
> > Level 3 support.
>
> If it is already with Level 3 its already got a ticket.
>
> No ticket = no support

Yes, I am aware of that.

Perhaps I should have said I finally got a trouble ticket escalated to and
fixed by Level 3 support.

I do not consider Level 1 and (usually) Level 2 as "support".

[Ext User(Michael)]

"Josh B" <joshbDELETEME@ANDTHISBITozdebate.com> wrote in message
news:MPG.1f9b31946c578a298a062@news.individual.net ...
> On Sat, 14 Oct 2006 06:31:24 GMT, Michael (or one of their many
> personalities) said......
>
>
>> >> > > This Senior Telstra employee said " it is impossible to know if
>> >> > > you
>> >> > > have been debited a pocket news or a Telstra_Text_Buddy_long_
>> >> > > message
>> >> > > or if the software Text_Buddy is working as it should "
>> >> >
>> >> > Then take it up with them.
>> >> >
>> >> > I've no trouble telling the diff. b/w them
>> >>
>> >> This is very easy to say to take the problem with Senior Telstra
>> >> employee.
>> >> I am sure you are aware it does not work that way.
>> >> Telstra decides which fault it is. If it is level 1 or level 2 or
>> >> level
>> >> 3.
>> >
>> > Escalate it.
>> >
>> > Took me 11 weeks, but I finally got a trouble ticket raised and fixed
>> > with
>> > Level 3 support.
>>
>> If it is already with Level 3 its already got a ticket.
>>
>> No ticket = no support
>
> Yes, I am aware of that.
>
> Perhaps I should have said I finally got a trouble ticket escalated to and
> fixed by Level 3 support.
>
> I do not consider Level 1 and (usually) Level 2 as "support".

more fool you

[Ext User(Josh B)]

On Sat, 14 Oct 2006 07:20:22 GMT, Michael (or one of their many
personalities) said......


> >> >> I am sure you are aware it does not work that way.
> >> >> Telstra decides which fault it is. If it is level 1 or level 2 or
> >> >> level 3.
> >> >
> >> > Escalate it.
> >> >
> >> > Took me 11 weeks, but I finally got a trouble ticket raised and fixed
> >> > with Level 3 support.
> >>
> >> If it is already with Level 3 its already got a ticket.
> >>
> >> No ticket = no support
> >
> > Yes, I am aware of that.
> >
> > Perhaps I should have said I finally got a trouble ticket escalated to and
> > fixed by Level 3 support.
> >
> > I do not consider Level 1 and (usually) Level 2 as "support".
>
> more fool you

My phone conversation with Level 1 went like this:

Telstra: "Can you please power cycle your phone to fix the problem"
Me: "As I mentioned, it's a virtual number".
Telstra: "Yes you did mention that. But please power cycle the phone".
Me: "There is no phone".
Telstra: "I don't understand."

Do you call that support?

[Ext User(Emjaye)]

What's this "telstra text buddy" and what is "pocket news"?

[Ext User(Emjaye)]

Josh said....

> My phone conversation with Level 1 went like this:
>
> Telstra: "Can you please power cycle your phone to fix the problem"
> Me: "As I mentioned, it's a virtual number".
> Telstra: "Yes you did mention that. But please power cycle the phone".
> Me: "There is no phone".
> Telstra: "I don't understand."
>
> Do you call that support?

Sounds like the droids that I had to deal with when I was with Telstra's
ISDN Home and Bigpond ISDN. That service could be so flaky at times. I
was forever on the horn to BP whenever I had problems with data flow.
Invariably you knew that you were in for a tooth pulling exercise when
the droid's first words were; "do you have your Windows disc handy?".
They seemed to think that reinstalling the TCP/IP stack would fix all
the problems.

I used to humor them and say, "yes, done that." while playing Solitaire
or something. They must have a chart that they follow in order to
"trouble shoot" customer problems.

Once when they asked me about what firewall software I used I said 'Zone
Alarm". This pulled the woman up in her tracks. She couldn't deal with
the problem as ZA wasn't on the list.

Most of the time, problems related to email logging and web browsing. I
could access the newsgroup servers and email accounts that I ran
elsewhere, but not the Bigpond stuff. So, for them it was the old TCP/IP
trick...

[Ext User(gnh888@gmail.com)]

Emjaye wrote:
> Josh said....
>
> > My phone conversation with Level 1 went like this:
> >
> > Telstra: "Can you please power cycle your phone to fix the problem"
> > Me: "As I mentioned, it's a virtual number".
> > Telstra: "Yes you did mention that. But please power cycle the phone".
> > Me: "There is no phone".
> > Telstra: "I don't understand."
> >
> > Do you call that support?
>
> Sounds like the droids that I had to deal with when I was with Telstra's
> ISDN Home and Bigpond ISDN. That service could be so flaky at times. I
> was forever on the horn to BP whenever I had problems with data flow.
> Invariably you knew that you were in for a tooth pulling exercise when
> the droid's first words were; "do you have your Windows disc handy?".
> They seemed to think that reinstalling the TCP/IP stack would fix all
> the problems.
>
> I used to humor them and say, "yes, done that." while playing Solitaire
> or something. They must have a chart that they follow in order to
> "trouble shoot" customer problems.
>
> Once when they asked me about what firewall software I used I said 'Zone
> Alarm". This pulled the woman up in her tracks. She couldn't deal with
> the problem as ZA wasn't on the list.
>
> Most of the time, problems related to email logging and web browsing. I
> could access the newsgroup servers and email accounts that I ran
> elsewhere, but not the Bigpond stuff. So, for them it was the old TCP/IP
> trick...
Emjaye , my case is really similar to yours.

I don't have robots voice but I have real people from Telstra.

The staff from Telstra is constantly spied upon by the higher
management of Telstra.
Telstra is "George Orswell" book "1988" at its best.

I know some Telstra staffs outside the call center and the level of
dissatisfaction is enormous.

When I ring the Telstra call center for my complaint, I can feel the
dissatisfaction.
No one at Telstra gives a stuff because there is no reward.
This is control at its best.

These Telstra people are the front Office when the back office does
nothing to fix the problem mentioned by the front office.

This problem comes from the PMG status of telephony in Australia.
PMG was there to spy on conversation and then Telstra which is the off
spring of PMG is there to spy on people.

PMG and TELSTRA culture is a culture of spies and controller at the
management level.
Nothing to do with fixing anything.

In 20 years time Telstra will be called something else and it will be
exactly the same.

"When nothing changes , nothing changes."

But these Telstra people high management have a duty of care and they
are not applying it because they are above the law of the Commonwealth
of Australia.

Anyway ....
A serious complaint is being brought up against Telstra for
over_charging on "Telstra Text buddy" since 01 September 2006.
See Telstra documents
http://www.telstra.com.au/customerterms/docs/sms.pdf paragraph 9.20
page 28.

"Telstra Text Buddy" has major faults in it .

DO NOT download
http://www.telstra.com.au/mobile/products/messaging/textbuddy.htm

DO NOT USE Telstra "Text Buddy" as it will specially over-debit
illegally your SMS Telstra prepaid mobile account by 22.2 cents each
time on prepaid .

George

George

[Ext User(Michael)]

"Josh B" <joshbDELETEME@ANDTHISBITozdebate.com> wrote in message
news:MPG.1f9b406e66b37c0e98a063@news.individual.ne t...
> On Sat, 14 Oct 2006 07:20:22 GMT, Michael (or one of their many
> personalities) said......
>
>
>> >> >> I am sure you are aware it does not work that way.
>> >> >> Telstra decides which fault it is. If it is level 1 or level 2 or
>> >> >> level 3.
>> >> >
>> >> > Escalate it.
>> >> >
>> >> > Took me 11 weeks, but I finally got a trouble ticket raised and
>> >> > fixed
>> >> > with Level 3 support.
>> >>
>> >> If it is already with Level 3 its already got a ticket.
>> >>
>> >> No ticket = no support
>> >
>> > Yes, I am aware of that.
>> >
>> > Perhaps I should have said I finally got a trouble ticket escalated to
>> > and
>> > fixed by Level 3 support.
>> >
>> > I do not consider Level 1 and (usually) Level 2 as "support".
>>
>> more fool you
>
> My phone conversation with Level 1 went like this:
>
> Telstra: "Can you please power cycle your phone to fix the problem"

LOL

> Me: "As I mentioned, it's a virtual number".
> Telstra: "Yes you did mention that. But please power cycle the phone".
> Me: "There is no phone".
> Telstra: "I don't understand."
>
> Do you call that support?

Actually, no!

[Ext User(Michael)]

> I know some Telstra staffs outside the call center and the level of
> dissatisfaction is enormous.

Pretty much all staff in all call centres, across ANY industry, are
miserable

> When I ring the Telstra call center for my complaint, I can feel the
> dissatisfaction.
> No one at Telstra gives a stuff because there is no reward.

Hmm. Probably right on that one

> These Telstra people are the front Office when the back office does
> nothing to fix the problem mentioned by the front office.

You would be surprised what actually does get done.

I know a chick whose job in Telstra is to rebate customers who have been
overcharged by a system issue.

Mot of these rebates initiate from a SINGLE customer complaint, passed up
the line. Sometimes the rebates are 20,000 services and sometimes $50000,
etc

> PMG and TELSTRA culture is a culture of spies and controller at the
> management level.
> Nothing to do with fixing anything.

now you are just get paranoid

[Ext User(gnh888@gmail.com)]

Michael wrote:

> > PMG and TELSTRA culture is a culture of spies and controller at the
> > management level.
> > Nothing to do with fixing anything.
>
> now you are just get paranoid

>>>>>>>>>> now you are just get paranoid

Michael I like your word "par_noid" .
Michael let me show you something.... read and see who is
"para_noid."

Michael you work as a "spook" or an "informer " for Telstra.
By the way which Telstra ? Australia , UK, USA, Sweden etc...

That's fine.. there is nothing wrong with informers as long as they get
their facts right..

Here is some interesting data you may like to explain to me
and others....

When my Telstra "Text Buddy" is operational this is were my computer
is talking to.

xml.qld.sms.telstra.com

Do you know the address above Michael?

Michael when Text Buddy turned on, my computer is unwillingly linked
directly with Telstra Queensland.
I have NO choice in the matter.
Not any sort of Telstra Queensland connection but a place which track
EVERY SMS messages
for Australia.
(No one will suspect the good beautiful Queensland 'sunshine state" to
be the repository of every SMS text messages in Australia.)

Here is the full data of my search..
..........
10 202.158.194.18 so-0-1-0.bb1.a.mel.aarnet.net.au
11 139.130.2.65 gigabitethernet4-3.ken12.sydney.telstra.net
12 203.50.20.1 10GigabitEthernet0-1-0-2.ken-core4.Sydney.telstra.net

13 203.50.19.129 TenGigE0-1-0-2.chw-core2.Sydney.telstra.net
14 203.50.6.202 Pos7-0.woo-core1.Brisbane.telstra.net
15 203.50.51.140 TenGigabitEthernet9-1.woo2.Brisbane.telstra.net
16 139.130.254.166 telstr224.lnk.telstra.net
17 144.135.28.36
18 144.135.28.15 xml.qld.sms.telstra.com

"Oh boy" , Michael, I did not realized you had such big networks for
the "boys" to play with.;-) :-)

-10GigabitEthernet0-1-0-2.ken-core4.Sydney.telstra.net
- TenGigabitEthernet9-1.woo2.Brisbane.telstra.net

(Just curious the ethernet is 32 or 64 or 128 bits or 256 bits wide?)

You can store a lot of SMS messages...!
Just curious !!! .... How many SMS do you store per day in QLD? 8
millions ..80 millions.. how many?

Also Michael why are you activating my port 137 and my port 433 on my
computer when Text Buddy is loaded?
Why do you need to open two lines on my computer?

A computer program is like a human. It can listen to only one
conversation at the time...

What are you listening to on the second port?

Can you explain or suddenly is it too much for you?

Michael read this interesting website
http://www.telstraexposed.com/news/060500_1.asp

Georges

[Ext User(Michael)]

<gnh888@gmail.com> wrote in message
news:1161822452.665064.289260@h48g2000cwc.googlegr oups.com...
> Michael wrote:
>
>> > PMG and TELSTRA culture is a culture of spies and controller at the
>> > management level.
>> > Nothing to do with fixing anything.
>>
>> now you are just get paranoid
>
>>>>>>>>>>> now you are just get paranoid
>
> Michael I like your word "par_noid" .

Hmmm

> Michael let me show you something.... read and see who is
> "para_noid."

Hmm

> Michael you work as a "spook" or an "informer " for Telstra.

Do I? OK.

> By the way which Telstra ? Australia , UK, USA, Sweden etc...

How many Telstra's are there in that world of yours up in your head?

> Here is some interesting data you may like to explain to me
> and others....
>
> When my Telstra "Text Buddy" is operational this is were my computer
> is talking to.
>
> xml.qld.sms.telstra.com

Righty-o.

> Do you know the address above Michael?

Not particularily.

> Michael when Text Buddy turned on, my computer is unwillingly linked
> directly with Telstra Queensland.

Telstra Qld? Is that different to Telstra Corp. Ltd?

Did you know their SMSC is in Qld, so it seems all quite logical and sane to
me.

> I have NO choice in the matter.

Apart from where you accepted all the terms and conditions of using
TextBuddy . . . remember that "I Agree" button?

> (No one will suspect the good beautiful Queensland 'sunshine state" to
> be the repository of every SMS text messages in Australia.)

We could only hope, sigh.

Telstra only keep text message CONTENTS for 24 hours. Quite ridiculous.

> Here is the full data of my search..

It's a simple lookup

> 10 202.158.194.18 so-0-1-0.bb1.a.mel.aarnet.net.au
> 11 139.130.2.65 gigabitethernet4-3.ken12.sydney.telstra.net
> 12 203.50.20.1 10GigabitEthernet0-1-0-2.ken-core4.Sydney.telstra.net
>
> 13 203.50.19.129 TenGigE0-1-0-2.chw-core2.Sydney.telstra.net
> 14 203.50.6.202 Pos7-0.woo-core1.Brisbane.telstra.net
> 15 203.50.51.140 TenGigabitEthernet9-1.woo2.Brisbane.telstra.net
> 16 139.130.254.166 telstr224.lnk.telstra.net
> 17 144.135.28.36
> 18 144.135.28.15 xml.qld.sms.telstra.com
>
> "Oh boy" , Michael, I did not realized you had such big networks for
> the "boys" to play with.;-) :-)

Nothing "big" about that setup. All quite normal.

> -10GigabitEthernet0-1-0-2.ken-core4.Sydney.telstra.net
> - TenGigabitEthernet9-1.woo2.Brisbane.telstra.net
>
> (Just curious the ethernet is 32 or 64 or 128 bits or 256 bits wide?)

Im sure that affects the operation of text buddy?

> You can store a lot of SMS messages...!
> Just curious !!! .... How many SMS do you store per day in QLD? 8
> millions ..80 millions.. how many?

They arent stored, they are submitted, delivered, and the content is deleted
afterr 24 hours

> Also Michael why are you activating my port 137 and my port 433 on my
> computer when Text Buddy is loaded?

I meant to type 138 and 432, sorry

> Why do you need to open two lines on my computer?

More data in and out.

> A computer program is like a human. It can listen to only one
> conversation at the time...

I think you'll find a computer can do a lot better than that

> What are you listening to on the second port?

All your conversations are monitored. Every keystroke. They go to Qld.
Telstra owns j00.

> Can you explain or suddenly is it too much for you?
>
> Michael read this interesting website
> http://www.telstraexposed.com/news/060500_1.asp

Yawn. Is there any new articles on that site, its about 3 years behind the
times

Full of great conspiracy stories and rants. Good for a loud laugh every few
months
>
> Georges
>

[Ext User(gnh888@gmail.com)]

Michael wrote:
> <gnh888@gmail.com> wrote in message
> news:1160616465.020609.147930@c28g2000cwb.googlegr oups.com...
> >
> > Michael wrote:
> >> <gnh888@gmail.com> wrote in message
> >> news:1160175226.184615.11610@c28g2000cwb.googlegro ups.com...
> >> >
> >> > Michael wrote:
> >>
> >> > This Senior Telstra employee said " it is impossible to know if you
> >> > have been debited a pocket news or a Telstra_Text_Buddy_long_ message
> >> > or if the software Text_Buddy is working as it should "
> >>
> >> Then take it up with them.
> >>
> >> I've no trouble telling the diff. b/w them
> >
> > Michael

Telstra being a communication company has more solicitors/ barristers
than communication engineers.

Why is that?

Because Telstra is in the bullying of his customers by force.

Georges

> >
> > This is very easy to say to take the problem with Senior Telstra
> > employee.
>
> Youve said youve discussed it with them, so why have you stopped?
>
> > I am sure you are aware it does not work that way.
> > Telstra decides which fault it is. If it is level 1 or level 2 or level
> > 3.
> >
> > To get this telephone number 1800 001 398 it took me 5 weeks.
>
> So? What good does the number do you? If its being investigated by Level 3,
> its being investigate by Level 3.
>
> > This number 1800 001 398 is Telstra senior complaint.
>
> No, you said it was Level 3 Support department. No big deal
>
> > I also was told the problem will not be fix before months or probably
> > never because under the Commonwealth of Australia Telstra can do what
> > ever they please.
>
> ???
>
> >
> > For the moment I am still waiting for the money Telstra owes me
>
>
> ???
>
> >
> > George
> >