Telstra OneNumber going... going..

[Ext User(Brendon)]

This letter came in the mail today regarding the Telstra OneNumber
service. It sux but I have been expecting this for a while to be honest.

Whilst its an old product, I still receive calls daily on my 0500
number. It saves my money because I dont have to worry about call
diversion (I run more than one mobile for various reasons).

I ORD'd this and gave it a quick proof read. Sorry about any remaining
typos.

<paste>

IMPORTANT INFORMATION ABOUT YOUR TELSTRA ONENUMBER SERVICE

Dear ....

Our plan to transform the company in order to improve our customers'
experience and streamline business operations has led to a close review
of all of our product and service offerings.

The Telstra OneNumber service (previously called 'Telepath', when
introduced over 10 years ago) has now been identified as an older
product which is no longer commercially viable for us to maintain.

Therefore, as of 21 April 2008 we will be discontinuing the Telstra
OneNumber service. This means that you will no longer be able to access
or use your Telstra OneNumber (0500) service from this date.

We are writing to you now to give you as much time as possible to find
an alternative solution for your communication needs. This will allow
you to best manage your directory listings before they need to be
updated. We would like to work with you to find the right solution from
our range of alternative products and services on offer.

You may like to consider our new Next G mobile service - faster,
simpler, everywhere you need it! Our enclosed brochure provides more
information on how the new Telstra Next G mobile service may better suit
your needs. Alternately, you may like to consider using our call
diversion features which are available with our HomeLine plans.

Please call our consultants on 1800 116 504 and quote extension number
1157 between 9am and 5pm (AEST), Monday to Friday to enquire about
alternative solutions or for further information about the withdrawal of
your Telstra OneNumber service.

<end>

I promptly threw the Next G brochure in the bin.

[Ext User(Brendon)]

Brendon wrote:

> I ORD'd this and gave it a quick proof read. Sorry about any remaining
> typos.

Typo (!). I mean I OCR'd it.

[Ext User(JimM)]

"Brendon" <no@way.man> wrote in message
news:12u5ckv3crqg109@corp.supernews.com...
> This letter came in the mail today regarding the Telstra OneNumber
> service. It sux but I have been expecting this for a while to be honest.
>
> Whilst its an old product, I still receive calls daily on my 0500 number.
> It saves my money because I dont have to worry about call diversion (I run
> more than one mobile for various reasons).
>
> I ORD'd this and gave it a quick proof read. Sorry about any remaining
> typos.
>
> <paste>
>
> IMPORTANT INFORMATION ABOUT YOUR TELSTRA ONENUMBER SERVICE
>
> Dear ....
>
> Our plan to transform the company in order to improve our customers'
> experience and streamline business operations has led to a close review of
> all of our product and service offerings.

< SNIP>

> <end>
>
> I promptly threw the Next G brochure in the bin.

Always be wary of crap-speak like

"in order to improve our customers'
experience"......

"Experience" what the fark are they talking about....


"customers' experience...." this is "knob polisher" speak............

[Ext User(Paul Day)]

On Mon, 26 Feb 2007 21:12:46 +1100 in aus.comms.mobile Brendon may have written:
> You may like to consider our new Next G mobile service - faster,
> simpler, everywhere you need it! Our enclosed brochure provides more
> information on how the new Telstra Next G mobile service may better
> suit your needs. Alternately, you may like to consider using our call
> diversion features which are available with our HomeLine plans.

"Would you like a Next G handset with your Big Mac sir?"

PD

--
Paul Day

[Ext User(Paul Day)]

On Mon, 26 Feb 2007 21:40:59 +1100 in aus.comms.mobile Brendon may have written:
> > I ORD'd this and gave it a quick proof read. Sorry about any
> > remaining typos.
>
> Typo (!). I mean I OCR'd it.

So the OCR software was better than the operator? ;)

PD

--
Paul Day
Web: http://www.enigma.id.au/

[Ext User(The Family)]

"Paul Day" <pauls@enigma.id.au> wrote in message
news:1172487027.243926@colossus.enigma.id.au...
> On Mon, 26 Feb 2007 21:12:46 +1100 in aus.comms.mobile Brendon may have
> written:
>> You may like to consider our new Next G mobile service - faster,
>> simpler, everywhere you need it! Our enclosed brochure provides more
>> information on how the new Telstra Next G mobile service may better
>> suit your needs. Alternately, you may like to consider using our call
>> diversion features which are available with our HomeLine plans.
>
> "Would you like a Next G handset with your Big Mac sir?"
>
> PD
>
> --
> Paul Day

....and only $100 extra per month!

[Ext User(The Family)]

"Brendon" <no@way.man> wrote in message
news:12u5ckv3crqg109@corp.supernews.com...
> This letter came in the mail today regarding the Telstra OneNumber
> service. It sux but I have been expecting this for a while to be honest.
>
> Whilst its an old product, I still receive calls daily on my 0500 number.
> It saves my money because I dont have to worry about call diversion (I run
> more than one mobile for various reasons).
>
> I ORD'd this and gave it a quick proof read. Sorry about any remaining
> typos.
>
> <paste>
>
> IMPORTANT INFORMATION ABOUT YOUR TELSTRA ONENUMBER SERVICE
>
> Dear ....
>
> Our plan to transform the company in order to improve our customers'
> experience and streamline business operations has led to a close review of
> all of our product and service offerings.
>
> The Telstra OneNumber service (previously called 'Telepath', when
> introduced over 10 years ago) has now been identified as an older product
> which is no longer commercially viable for us to maintain.
>
> Therefore, as of 21 April 2008 we will be discontinuing the Telstra
> OneNumber service. This means that you will no longer be able to access or
> use your Telstra OneNumber (0500) service from this date.
>
> We are writing to you now to give you as much time as possible to find an
> alternative solution for your communication needs. This will allow you to
> best manage your directory listings before they need to be updated. We
> would like to work with you to find the right solution from our range of
> alternative products and services on offer.
>
> You may like to consider our new Next G mobile service - faster, simpler,
> everywhere you need it! Our enclosed brochure provides more information on
> how the new Telstra Next G mobile service may better suit your needs.
> Alternately, you may like to consider using our call diversion features
> which are available with our HomeLine plans.
>
> Please call our consultants on 1800 116 504 and quote extension number
> 1157 between 9am and 5pm (AEST), Monday to Friday to enquire about
> alternative solutions or for further information about the withdrawal of
> your Telstra OneNumber service.
>
> <end>
>
> I promptly threw the Next G brochure in the bin.

It's all about up-selling. Only $100/month extra for NextG with data. Tel
'em they're dreaming. I think the excellent 0500 service was only charged
at about $5/month with a wealth of free or very low cost diversion options,
yes?

NextG still has coverage problems and certainly doesn't penetrate some
areas, even in big cities, where landlines work just fine.

[Ext User(atec 77)]

The Family wrote:
> "Brendon" <no@way.man> wrote in message
> news:12u5ckv3crqg109@corp.supernews.com...
>> This letter came in the mail today regarding the Telstra OneNumber
>> service. It sux but I have been expecting this for a while to be honest.
>>
>> Whilst its an old product, I still receive calls daily on my 0500 number.
>> It saves my money because I dont have to worry about call diversion (I run
>> more than one mobile for various reasons).
>>
>> I ORD'd this and gave it a quick proof read. Sorry about any remaining
>> typos.
>>
>> <paste>
>>
>> IMPORTANT INFORMATION ABOUT YOUR TELSTRA ONENUMBER SERVICE
>>
>> Dear ....
>>
>> Our plan to transform the company in order to improve our customers'
>> experience and streamline business operations has led to a close review of
>> all of our product and service offerings.
>>
>> The Telstra OneNumber service (previously called 'Telepath', when
>> introduced over 10 years ago) has now been identified as an older product
>> which is no longer commercially viable for us to maintain.
>>
>> Therefore, as of 21 April 2008 we will be discontinuing the Telstra
>> OneNumber service. This means that you will no longer be able to access or
>> use your Telstra OneNumber (0500) service from this date.
>>
>> We are writing to you now to give you as much time as possible to find an
>> alternative solution for your communication needs. This will allow you to
>> best manage your directory listings before they need to be updated. We
>> would like to work with you to find the right solution from our range of
>> alternative products and services on offer.
>>
>> You may like to consider our new Next G mobile service - faster, simpler,
>> everywhere you need it! Our enclosed brochure provides more information on
>> how the new Telstra Next G mobile service may better suit your needs.
>> Alternately, you may like to consider using our call diversion features
>> which are available with our HomeLine plans.
>>
>> Please call our consultants on 1800 116 504 and quote extension number
>> 1157 between 9am and 5pm (AEST), Monday to Friday to enquire about
>> alternative solutions or for further information about the withdrawal of
>> your Telstra OneNumber service.
>>
>> <end>
>>
>> I promptly threw the Next G brochure in the bin.
>
> It's all about up-selling. Only $100/month extra for NextG with data. Tel
> 'em they're dreaming. I think the excellent 0500 service was only charged
> at about $5/month with a wealth of free or very low cost diversion options,
> yes?
>
> NextG still has coverage problems and certainly doesn't penetrate some
> areas, even in big cities, where landlines work just fine.
>
>
Helstra has plain forgotten there is opposition these days , just 'cause
you want to charge a price doesn't mean anyone is willing apart from
poor badly informed mugs .

[Ext User(Simon Templar)]

On Mon, 26 Feb 2007 21:12:46 +1100, Brendon <no@way.man> wrote:

>This letter came in the mail today regarding the Telstra OneNumber
>service. It sux but I have been expecting this for a while to be honest.
>
>Whilst its an old product, I still receive calls daily on my 0500
>number. It saves my money because I dont have to worry about call
>diversion (I run more than one mobile for various reasons).

It certainly was a great service, I played with it for a while when it
first came out and was called Telepath One Number. I should have kept
it.

I know a couple of people that still use it. I don't think many
people realised what it was capable of, it was ahead of it's time. Now
days a product like this would take off, I'm sure.

As you say it was only a matter of time before the Mexican realised he
was loosing revenue with such an effective product and scrap it.

He is one step closer to doing a runner, which will be just before
Te$tra goes under. Back to the US with our money!


The views I present are that of my own and NOT of any organisation I
may belong to.

73 de Simon, VK3XEM.
<http://web.acma.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452>
<https://www.police.vic.gov.au/lars/lars.asp?File=/Components/screens/PSINFP04/PSINFP04.asp?Key=PSAILT&Page=11&Row=23>

[Ext User(Paul Day)]

On Mon, 26 Feb 2007 21:12:46 +1100 in aus.comms.mobile Brendon may have written:
> You may like to consider our new Next G mobile service - faster,
> simpler, everywhere you need it! Our enclosed brochure provides more
> information on how the new Telstra Next G mobile service may better suit
> your needs. Alternately, you may like to consider using our call
> diversion features which are available with our HomeLine plans.

Bit of a stain on Next G in today's Australian IT:
http://australianit.news.com.au/articles/0,7204,21291801%5E15306%5E%5Enbv%5E,00.html

PD

--
Paul Day

[Ext User(Michael)]

"Brendon" <no@way.man> wrote in message
news:12u5e9qpfd1g229@corp.supernews.com...
> Brendon wrote:
>
>> I ORD'd this and gave it a quick proof read. Sorry about any remaining
>> typos.
>
> Typo (!). I mean I OCR'd it.

Your OCR didn't work on your email ;-)

[Ext User(Michael)]

> Always be wary of crap-speak like
>
> "in order to improve our customers'
> experience"......

Yes!

> "Experience" what the fark are they talking about....
>
> "customers' experience...." this is "knob polisher" speak............

Correct

>
>
>
>
>
>
>

[Ext User(Michael)]

> It's all about up-selling. Only $100/month extra for NextG with data.
> Tel 'em they're dreaming. I think the excellent 0500 service was only
> charged at about $5/month with a wealth of free or very low cost diversion
> options, yes?

None or it was 'free' or 'low cost', the caller picked up the tab for the
call

[Ext User(Anthony Horan)]

On Mon, 26 Feb 2007 21:12:46 +1100, Brendon wrote:

> Our plan to transform the company in order to improve our customers'
> experience and streamline business operations has led to a close review
> of all of our product and service offerings.

Telstra, masters of the most transparent spin/bullshit in the country. What
an embarrassment of a company,

> The Telstra OneNumber service (previously called 'Telepath', when
> introduced over 10 years ago) has now been identified as an older
> product which is no longer commercially viable for us to maintain.

That old chestnut again.

> You may like to consider our new Next G mobile service - faster,
> simpler, everywhere you need it!

And an arse-rape price-wise! Woohoo! Exclamation marks galore!!!!!!!

Seriously, how much of a mongoloid do you have to be to be considered by
Telstra for a position?

[Ext User(Simon Templar)]

On Tue, 27 Feb 2007 10:28:27 GMT, "Michael" <michael@yahoo.com> wrote:

>> It's all about up-selling. Only $100/month extra for NextG with data.
>> Tel 'em they're dreaming. I think the excellent 0500 service was only
>> charged at about $5/month with a wealth of free or very low cost diversion
>> options, yes?
>
>None or it was 'free' or 'low cost', the caller picked up the tab for the
>call

The way it should be too!

The views I present are that of my own and NOT of any organisation I
may belong to.

73 de Simon, VK3XEM.
<http://web.acma.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452>
<https://www.police.vic.gov.au/lars/lars.asp?File=/Components/screens/PSINFP04/PSINFP04.asp?Key=PSAILT&Page=11&Row=23>

[Ext User(Simon Templar)]

On Wed, 28 Feb 2007 23:39:06 +1100, Anthony Horan
<anthonyhoran@hotmail.com> wrote:

>Telstra, masters of the most transparent spin/bullshit in the country. What
>an embarrassment of a company,

It's only a matter of time before Te$tra has been completely gutted by
the Mexican and it will become insolvent, that will be very soon after
he has done a runner back to the US.


The views I present are that of my own and NOT of any organisation I
may belong to.

73 de Simon, VK3XEM.
<http://web.acma.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452>
<https://www.police.vic.gov.au/lars/lars.asp?File=/Components/screens/PSINFP04/PSINFP04.asp?Key=PSAILT&Page=11&Row=23>

[Ext User(Rod Speed)]

Simon Templar <usenet@vk3xem.net> wrote
> Anthony Horan <anthonyhoran@hotmail.com> wrote

>> Telstra, masters of the most transparent spin/bullshit
>> in the country. What an embarrassment of a company,

> It's only a matter of time before Te$tra has been completely
> gutted by the Mexican and it will become insolvent,

Not a chance, even the stupid mex wont be able to manage that.

> that will be very soon after he has done a runner back to the US.

Taint gunna happen, you watch.

[Ext User(Michael)]

"Anthony Horan" <anthonyhoran@hotmail.com> wrote in message
news:17228jwftr84w$.qi2rgoxjr7st.dlg@40tude.net...
> On Mon, 26 Feb 2007 21:12:46 +1100, Brendon wrote:
>
>> Our plan to transform the company in order to improve our customers'
>> experience and streamline business operations has led to a close review
>> of all of our product and service offerings.
>
> Telstra, masters of the most transparent spin/bullshit in the country.
> What
> an embarrassment of a company,

Translation - we are not going to spend $1m a year maintaining a service
that 30 000 people use, and generate $1.1m of revenue a year

>> The Telstra OneNumber service (previously called 'Telepath', when
>> introduced over 10 years ago) has now been identified as an older
>> product which is no longer commercially viable for us to maintain.
>
> That old chestnut again.

See above. No one uses it anymore. 90% of the users are Communic8 Home users
as well

[Ext User(Graeme Willox)]

Michael wrote:
> "Anthony Horan" <anthonyhoran@hotmail.com> wrote in message
> news:17228jwftr84w$.qi2rgoxjr7st.dlg@40tude.net...
>> On Mon, 26 Feb 2007 21:12:46 +1100, Brendon wrote:
>>
>>> Our plan to transform the company in order to improve our customers'
>>> experience and streamline business operations has led to a close review
>>> of all of our product and service offerings.
>> Telstra, masters of the most transparent spin/bullshit in the country.
>> What
>> an embarrassment of a company,
>
> Translation - we are not going to spend $1m a year maintaining a service
> that 30 000 people use, and generate $1.1m of revenue a year
>
>>> The Telstra OneNumber service (previously called 'Telepath', when
>>> introduced over 10 years ago) has now been identified as an older
>>> product which is no longer commercially viable for us to maintain.
>> That old chestnut again.
>
> See above. No one uses it anymore. 90% of the users are Communic8 Home users
> as well
>
>
>

I know that there are people who would use it if they could. Many
people still don't know that the service was ever available. Obviously
if you stop selling any service, you'll reach a point where noone uses
it, regardless of how good, bad or indifferent the product is.

[Ext User(Kwyjibo)]

"Graeme Willox" <graemewillox@aapt.net.au> wrote in message
news:esakhv$se9$1@news-02.connect.com.au...

> I know that there are people who would use it if they could. Many people
> still don't know that the service was ever available. Obviously if you
> stop selling any service, you'll reach a point where noone uses it,
> regardless of how good, bad or indifferent the product is.

They fucked it at the outset by utilising the 0500 prefix. It was too close
to 0055 and callers were reluctant to call it, thinking they were calling
premium service numbers with their associated high prices.
It was never going to take off.

--
Kwyj.