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Ext User(David C)
02-06-2007, 04:32 AM
I have had this Toshiba laptop for two years now, and never had this
problem, but the fan keeps going into overdrive and then the computer
shuts down (overheating, I presume).

Some observations.

- Even when I am doing nothing "System" process out of the blue starts
running, utilizing 50% of CPU. Or sometimes it is svchost doing 50%
before my computer shuts down.

- Ran NOD32. Nothing found.

- NOD32 support staff suggests running their product in safe mode.
They think I have Trojan. In safe mode, it's much worse. I can't do
anything it seems. Sometimes it shuts down while starting. I can't
even run their scan because the computer keeps shutting down
(presumably due to overheating).

So what is the deal with either System or svchost screwing up with
me? I can't tell you if they are still causing problems in safe mode
because I can't do much before the computer shuts down.

I am suspecting something malicious, but the laptop seems just to
sensitive to CPU utilization, so I am stuck between a rock and a hard
place. Thanks.

Ext User(Kim)
02-06-2007, 04:53 AM
I am having the exact same problem on my wife's Fujitsu. Fine until a month
ago or so. The svchost issue is a Windows Update issue, which I fixed by
turning off Windows Update, but the System process is VERY annoying,
sometimes running for an hour.
Regarding Windows Update (the svchost issue) go to subject "CPU uses 99%
resources, memry usage keeps going up" in the microsoft.public.windowsupdate
newsgroup for a solution.

"David C" wrote:

> I have had this Toshiba laptop for two years now, and never had this
> problem, but the fan keeps going into overdrive and then the computer
> shuts down (overheating, I presume).
>
> Some observations.
>
> - Even when I am doing nothing "System" process out of the blue starts
> running, utilizing 50% of CPU. Or sometimes it is svchost doing 50%
> before my computer shuts down.
>
> - Ran NOD32. Nothing found.
>
> - NOD32 support staff suggests running their product in safe mode.
> They think I have Trojan. In safe mode, it's much worse. I can't do
> anything it seems. Sometimes it shuts down while starting. I can't
> even run their scan because the computer keeps shutting down
> (presumably due to overheating).
>
> So what is the deal with either System or svchost screwing up with
> me? I can't tell you if they are still causing problems in safe mode
> because I can't do much before the computer shuts down.
>
> I am suspecting something malicious, but the laptop seems just to
> sensitive to CPU utilization, so I am stuck between a rock and a hard
> place. Thanks.
>
>

Ext User(Patrick Keenan)
02-06-2007, 06:34 AM
"David C" <profnachos@gmail.com> wrote in message
news:1180718589.764331.192220@n15g2000prd.googlegr oups.com...
>I have had this Toshiba laptop for two years now, and never had this
> problem, but the fan keeps going into overdrive and then the computer
> shuts down (overheating, I presume).
>
> Some observations.
>
> - Even when I am doing nothing "System" process out of the blue starts
> running, utilizing 50% of CPU. Or sometimes it is svchost doing 50%
> before my computer shuts down.
>
> - Ran NOD32. Nothing found.
>
> - NOD32 support staff suggests running their product in safe mode.
> They think I have Trojan. In safe mode, it's much worse. I can't do
> anything it seems. Sometimes it shuts down while starting. I can't
> even run their scan because the computer keeps shutting down
> (presumably due to overheating).
>
> So what is the deal with either System or svchost screwing up with
> me? I can't tell you if they are still causing problems in safe mode
> because I can't do much before the computer shuts down.
>
> I am suspecting something malicious, but the laptop seems just to
> sensitive to CPU utilization, so I am stuck between a rock and a hard
> place. Thanks.

If you're looking at this with Task Manager, you aren't likely to figure out
the cause. Instead, use Process Explorer, which will expand the System
entry, and detail which processes are actually running and where the CPU
cycles are going. And, you can attempt to kill the offending process.

Note the bubble help when you move the mouse over the entries.

http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplorer.mspx

Do this first, and then you'll have a much better chance of figuring out
what is going on.

HTH
-pk

Ext User(David C)
02-06-2007, 09:03 AM
>
> If you're looking at this with Task Manager, you aren't likely to figure out
> the cause. Instead, use Process Explorer, which will expand the System
> entry, and detail which processes are actually running and where the CPU
> cycles are going. And, you can attempt to kill the offending process.
>
> Note the bubble help when you move the mouse over the entries.
>
> http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplor...
>
> Do this first, and then you'll have a much better chance of figuring out
> what is going on.
>

I did that, and it does give me more information. When I run a virus
scan, it still shuts down and I am not there to catch who the culprit
is. Sigh...

Ext User(MaHaBone)
02-06-2007, 10:33 AM
"David C" <profnachos@gmail.com> wrote in message
news:1180718589.764331.192220@n15g2000prd.googlegr oups.com...
>I have had this Toshiba laptop for two years now, and never had this
> problem, but the fan keeps going into overdrive and then the computer
> shuts down (overheating, I presume).
>
> Some observations.
>
> - Even when I am doing nothing "System" process out of the blue starts
> running, utilizing 50% of CPU. Or sometimes it is svchost doing 50%
> before my computer shuts down.
>
The most usual cause recently for the high percentage svchost usage is
a problem with the Windows Update Service which is fixed by upgrading to the
Windows Update Agent 3.0, v. 7.0.6000.374, for 32 bit machines is available
here:
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
and installing the updated KB927891 hotfix, here:
http://support.microsoft.com/?kbid=927891 for a complete fix.

Ext User(MaHaBone)
02-06-2007, 10:53 AM
"Kim" <Kim@discussions.microsoft.com> wrote in message
news:A0E7F419-1516-4BF5-851E-410073D3ACF6@microsoft.com...
>I am having the exact same problem on my wife's Fujitsu. Fine until a month
> ago or so. The svchost issue is a Windows Update issue...

The most usual cause recently for the high percentage svchost usage is
a problem with the Windows Update Service which is fixed by upgrading to the
Windows Update Agent 3.0, v. 7.0.6000.374, for 32 bit machines is available
here:
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
and installing the updated KB927891 hotfix, here:
http://support.microsoft.com/?kbid=927891 for a complete fix.

Ext User(Patrick Keenan)
03-06-2007, 06:33 AM
"David C" <profnachos@gmail.com> wrote in message
news:1180738376.252350.273720@z28g2000prd.googlegr oups.com...
>
>>
>> If you're looking at this with Task Manager, you aren't likely to figure
>> out
>> the cause. Instead, use Process Explorer, which will expand the System
>> entry, and detail which processes are actually running and where the CPU
>> cycles are going. And, you can attempt to kill the offending process.
>>
>> Note the bubble help when you move the mouse over the entries.
>>
>> http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplor...
>>
>> Do this first, and then you'll have a much better chance of figuring out
>> what is going on.
>>
>
> I did that, and it does give me more information. When I run a virus
> scan, it still shuts down and I am not there to catch who the culprit
> is. Sigh...

If the system just shuts down and does not attempt to restart, this can be
an indication of hardware failure. It's just showing up under some
particular load. Yes, heat can be a prime cause of this.

Unfortunately, the only way to fix this is to identify and replace the
failing hardware. But identifying the failing hardware can be difficult
and expensive. The possible points of failure include the power supply,
memory, the CPU, and any component on the motherboard. Often, these kinds
of problems can also fail to leave system log entries.

It can be the case that Windows Update, on occasion, takes a lot of CPU
cycles. Try shutting Automatic Updates OFF and see if that helps or
prevents the sudden system load. If it does, get the update mentioned in
another post; but if hardware is failing, it isn't going to heal and you
can't fix it with software.

HTH
-pk

Ext User(David C)
05-06-2007, 07:44 AM
On Jun 2, 12:55 pm, "Patrick Keenan" <t...@dev.null> wrote:
> "David C" <profnac...@gmail.com> wrote in message

> If the system just shuts down and does not attempt to restart, this can be
> an indication of hardware failure. It's just showing up under some
> particular load. Yes, heat can be a prime cause of this.
>

Well, the solution turned out to be very low tech. The fan was caked
in dust, thus making it work harder to keep the laptop cool and
running out of juice.

The laptop is almost 2 years old. Simple things we ignore...

Ext User(Koektudis@gmail.com)
14-06-2007, 09:33 AM
On 4 juin, 23:36, David C <profnac...@gmail.com> wrote:
> On Jun 2, 12:55 pm, "Patrick Keenan" <t...@dev.null> wrote:
>
> > "David C" <profnac...@gmail.com> wrote in message
> > If the system just shuts down and does not attempt to restart, this can be
> > an indication of hardware failure. It's just showing up under some
> > particular load. Yes, heat can be a prime cause of this.
>
> Well, the solution turned out to be very low tech. The fan was caked
> in dust, thus making it work harder to keep the laptop cool and
> running out of juice.
>
> The laptop is almost 2 years old. Simple things we ignore...

Hi, I have the same problem.
The system process running 50% of CPU

I have the Intel Core Duo 2 (E6420) and my motherboard is the MSI P
965

The fan are also running because of the hight temperature

Someone could help me ?

Ext User(kenkcj)
14-06-2007, 11:33 AM
Go into control panel>automatic updates and turn off automatic updates. It
has been causing problems with being a processor hog. You're lucky enough to
have a dual core processor and its only taking up 1 of the 2. On single core
processors it takes the full 100% most of the time.

<Koektudis@gmail.com> wrote in message
news:1181762344.845898.143420@j4g2000prf.googlegro ups.com...
> On 4 juin, 23:36, David C <profnac...@gmail.com> wrote:
>> On Jun 2, 12:55 pm, "Patrick Keenan" <t...@dev.null> wrote:
>>
>> > "David C" <profnac...@gmail.com> wrote in message
>> > If the system just shuts down and does not attempt to restart, this can
>> > be
>> > an indication of hardware failure. It's just showing up under some
>> > particular load. Yes, heat can be a prime cause of this.
>>
>> Well, the solution turned out to be very low tech. The fan was caked
>> in dust, thus making it work harder to keep the laptop cool and
>> running out of juice.
>>
>> The laptop is almost 2 years old. Simple things we ignore...
>
> Hi, I have the same problem.
> The system process running 50% of CPU
>
> I have the Intel Core Duo 2 (E6420) and my motherboard is the MSI P
> 965
>
> The fan are also running because of the hight temperature
>
> Someone could help me ?
>

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