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View Full Version : Re: change/remove buttons missing in add remove programs



Ext User(Joe G)
02-06-2007, 05:46 AM
"Dan99" <power919@gmail.com> wrote in message
news:1180583632.884964.171280@p77g2000hsh.googlegr oups.com...
> Hi,
>
> I first noticed this problem when I was prompted by Adobe that my
> serial key was missing (it is a legitimate copy). So I being the tech
> savvy person i think i am, looked up adobe in my registry. Low and
> behold there was no entry in any of the adobe registry folders (keys)
> where it should be for a serial key. I didn't feel like messing
> around with it so i decided just to reinstall. This is where the real
> problem arose. I cant uninstall it! Only about 5 entries out of
> about 30 or 40 entries in add/remove programs have a change/remove
> button when i click on them. I took a look in the registry and the
> ones that have the change/remove button are the only ones that have
> uninstall entries in the registry. This should not be so! Even
> programs such as Microsoft Office do not have uninstall entries. My
> next thought was to attempt a system restore. But when i went to do
> this, it turned out that there are only two system restore entries,
> none of which will help me as they were made after the problems
> started. I know for a fact that i had made many more system restore
> points than that and rather recently too! I do not know what to do
> now. I suppose i could manually remove each program, but i really
> don't want to. Plus i dont think this would solve the problem, and it
> may just arise again in the future. So has anybody heard of anything
> like this? Any help would be greatly appreciated. I am going to run
> a full system check with avg, spybot, and adaware tonight but i am
> doubtful that it will turn anything interesting up.
>
> Thanks much! ~ sorry for the long post
> Daniel
>

I am missing them also, but for microsoft office 2007

Joe

Ext User(Allan)
02-06-2007, 11:33 AM
"Joe G" <joeg@sbcglobal.net> wrote in message
news:%23cLN3THpHHA.4544@TK2MSFTNGP02.phx.gbl...
>
> "Dan99" <power919@gmail.com> wrote in message
> news:1180583632.884964.171280@p77g2000hsh.googlegr oups.com...
>> Hi,
>>
>> I first noticed this problem when I was prompted by Adobe that my
>> serial key was missing (it is a legitimate copy). So I being the tech
>> savvy person i think i am, looked up adobe in my registry. Low and
>> behold there was no entry in any of the adobe registry folders (keys)
>> where it should be for a serial key. I didn't feel like messing
>> around with it so i decided just to reinstall. This is where the real
>> problem arose. I cant uninstall it! Only about 5 entries out of
>> about 30 or 40 entries in add/remove programs have a change/remove
>> button when i click on them. I took a look in the registry and the
>> ones that have the change/remove button are the only ones that have
>> uninstall entries in the registry. This should not be so! Even
>> programs such as Microsoft Office do not have uninstall entries. My
>> next thought was to attempt a system restore. But when i went to do
>> this, it turned out that there are only two system restore entries,
>> none of which will help me as they were made after the problems
>> started. I know for a fact that i had made many more system restore
>> points than that and rather recently too! I do not know what to do
>> now. I suppose i could manually remove each program, but i really
>> don't want to. Plus i dont think this would solve the problem, and it
>> may just arise again in the future. So has anybody heard of anything
>> like this? Any help would be greatly appreciated. I am going to run
>> a full system check with avg, spybot, and adaware tonight but i am
>> doubtful that it will turn anything interesting up.
>>
>> Thanks much! ~ sorry for the long post
>> Daniel
>>
>
> I am missing them also, but for microsoft office 2007
>
> Joe
>
Yes, there can be a discrepancy between the change/remove button in
Add/Remove programs list and what is supposed to be displayed. In the case
of the Adobe app you could try reinstalling and see if that fixes the
problem. As for your remaining 35 or so installed apps/programs you could
just fix them one by one as needed. I don't know of a comprehensive fix for
this problem.

Ext User(Dan99)
04-06-2007, 01:03 PM
On Jun 1, 8:27 pm, "Allan" <mu8j...@earthlink.net> wrote:
> "Joe G" <j...@sbcglobal.net> wrote in message
>
> news:%23cLN3THpHHA.4544@TK2MSFTNGP02.phx.gbl...
>
>
>
> > "Dan99" <power...@gmail.com> wrote in message
> >news:1180583632.884964.171280@p77g2000hsh.googlegr oups.com...
> >> Hi,
>
> >> I first noticed this problem when I was prompted by Adobe that my
> >> serial key was missing (it is a legitimate copy). So I being the tech
> >> savvy person i think i am, looked up adobe in my registry. Low and
> >> behold there was no entry in any of the adobe registry folders (keys)
> >> where it should be for a serial key. I didn't feel like messing
> >> around with it so i decided just to reinstall. This is where the real
> >> problem arose. I cant uninstall it! Only about 5 entries out of
> >> about 30 or 40 entries in add/remove programs have a change/remove
> >> button when i click on them. I took a look in the registry and the
> >> ones that have the change/remove button are the only ones that have
> >> uninstall entries in the registry. This should not be so! Even
> >> programs such as Microsoft Office do not have uninstall entries. My
> >> next thought was to attempt a system restore. But when i went to do
> >> this, it turned out that there are only two system restore entries,
> >> none of which will help me as they were made after the problems
> >> started. I know for a fact that i had made many more system restore
> >> points than that and rather recently too! I do not know what to do
> >> now. I suppose i could manually remove each program, but i really
> >> don't want to. Plus i dont think this would solve the problem, and it
> >> may just arise again in the future. So has anybody heard of anything
> >> like this? Any help would be greatly appreciated. I am going to run
> >> a full system check with avg, spybot, and adaware tonight but i am
> >> doubtful that it will turn anything interesting up.
>
> >> Thanks much! ~ sorry for the long post
> >> Daniel
>
> > I am missing them also, but for microsoft office 2007
>
> > Joe
>
> Yes, there can be a discrepancy between the change/remove button in
> Add/Remove programs list and what is supposed to be displayed. In the case
> of the Adobe app you could try reinstalling and see if that fixes the
> problem. As for your remaining 35 or so installed apps/programs you could
> just fix them one by one as needed. I don't know of a comprehensive fix for
> this problem.

Alright well thanks for everyone's help. I believe my best solution
is to simply uninstall and reinstall the necessary programs. But how
can this easily be accomplished especially in the case of adobe when
there is no registry files telling me where the uninstall program is?

Ext User(Allan)
04-06-2007, 03:33 PM
"Dan99" <power919@gmail.com> wrote in message
news:1180922265.727029.150160@q75g2000hsh.googlegr oups.com...
> On Jun 1, 8:27 pm, "Allan" <mu8j...@earthlink.net> wrote:
>> "Joe G" <j...@sbcglobal.net> wrote in message
>>
>> news:%23cLN3THpHHA.4544@TK2MSFTNGP02.phx.gbl...
>>
>>
>>
>> > "Dan99" <power...@gmail.com> wrote in message
>> >news:1180583632.884964.171280@p77g2000hsh.googlegr oups.com...
>> >> Hi,
>>
>> >> I first noticed this problem when I was prompted by Adobe that my
>> >> serial key was missing (it is a legitimate copy). So I being the tech
>> >> savvy person i think i am, looked up adobe in my registry. Low and
>> >> behold there was no entry in any of the adobe registry folders (keys)
>> >> where it should be for a serial key. I didn't feel like messing
>> >> around with it so i decided just to reinstall. This is where the real
>> >> problem arose. I cant uninstall it! Only about 5 entries out of
>> >> about 30 or 40 entries in add/remove programs have a change/remove
>> >> button when i click on them. I took a look in the registry and the
>> >> ones that have the change/remove button are the only ones that have
>> >> uninstall entries in the registry. This should not be so! Even
>> >> programs such as Microsoft Office do not have uninstall entries. My
>> >> next thought was to attempt a system restore. But when i went to do
>> >> this, it turned out that there are only two system restore entries,
>> >> none of which will help me as they were made after the problems
>> >> started. I know for a fact that i had made many more system restore
>> >> points than that and rather recently too! I do not know what to do
>> >> now. I suppose i could manually remove each program, but i really
>> >> don't want to. Plus i dont think this would solve the problem, and it
>> >> may just arise again in the future. So has anybody heard of anything
>> >> like this? Any help would be greatly appreciated. I am going to run
>> >> a full system check with avg, spybot, and adaware tonight but i am
>> >> doubtful that it will turn anything interesting up.
>>
>> >> Thanks much! ~ sorry for the long post
>> >> Daniel
>>
>> > I am missing them also, but for microsoft office 2007
>>
>> > Joe
>>
>> Yes, there can be a discrepancy between the change/remove button in
>> Add/Remove programs list and what is supposed to be displayed. In the
>> case
>> of the Adobe app you could try reinstalling and see if that fixes the
>> problem. As for your remaining 35 or so installed apps/programs you could
>> just fix them one by one as needed. I don't know of a comprehensive fix
>> for
>> this problem.
>
> Alright well thanks for everyone's help. I believe my best solution
> is to simply uninstall and reinstall the necessary programs. But how
> can this easily be accomplished especially in the case of adobe when
> there is no registry files telling me where the uninstall program is?
>
What Adobe app is it? If it is Macromedia Flash Player or Shockwave there
are downloadable standalone uninstallers at the Adobe website. If it is
AcroRd32 (Adobe Reader) try reinstalling on top of your existing damaged
installation using a standalone installer (of the same version, if
possible). For more help try posting or check FAQ's :
http://www.adobe.com/support/forums/ .

Ext User(Dan99)
05-06-2007, 10:33 AM
On Jun 4, 12:19 am, "Allan" <mu8j...@earthlink.net> wrote:
> "Dan99" <power...@gmail.com> wrote in message
>
> news:1180922265.727029.150160@q75g2000hsh.googlegr oups.com...
>
> > On Jun 1, 8:27 pm, "Allan" <mu8j...@earthlink.net> wrote:
> >> "Joe G" <j...@sbcglobal.net> wrote in message
>
> >>news:%23cLN3THpHHA.4544@TK2MSFTNGP02.phx.gbl...
>
> >> > "Dan99" <power...@gmail.com> wrote in message
> >> >news:1180583632.884964.171280@p77g2000hsh.googlegr oups.com...
> >> >> Hi,
>
> >> >> I first noticed this problem when I was prompted by Adobe that my
> >> >> serial key was missing (it is a legitimate copy). So I being the tech
> >> >> savvy person i think i am, looked up adobe in my registry. Low and
> >> >> behold there was no entry in any of the adobe registry folders (keys)
> >> >> where it should be for a serial key. I didn't feel like messing
> >> >> around with it so i decided just to reinstall. This is where the real
> >> >> problem arose. I cant uninstall it! Only about 5 entries out of
> >> >> about 30 or 40 entries in add/remove programs have a change/remove
> >> >> button when i click on them. I took a look in the registry and the
> >> >> ones that have the change/remove button are the only ones that have
> >> >> uninstall entries in the registry. This should not be so! Even
> >> >> programs such as Microsoft Office do not have uninstall entries. My
> >> >> next thought was to attempt a system restore. But when i went to do
> >> >> this, it turned out that there are only two system restore entries,
> >> >> none of which will help me as they were made after the problems
> >> >> started. I know for a fact that i had made many more system restore
> >> >> points than that and rather recently too! I do not know what to do
> >> >> now. I suppose i could manually remove each program, but i really
> >> >> don't want to. Plus i dont think this would solve the problem, and it
> >> >> may just arise again in the future. So has anybody heard of anything
> >> >> like this? Any help would be greatly appreciated. I am going to run
> >> >> a full system check with avg, spybot, and adaware tonight but i am
> >> >> doubtful that it will turn anything interesting up.
>
> >> >> Thanks much! ~ sorry for the long post
> >> >> Daniel
>
> >> > I am missing them also, but for microsoft office 2007
>
> >> > Joe
>
> >> Yes, there can be a discrepancy between the change/remove button in
> >> Add/Remove programs list and what is supposed to be displayed. In the
> >> case
> >> of the Adobe app you could try reinstalling and see if that fixes the
> >> problem. As for your remaining 35 or so installed apps/programs you could
> >> just fix them one by one as needed. I don't know of a comprehensive fix
> >> for
> >> this problem.
>
> > Alright well thanks for everyone's help. I believe my best solution
> > is to simply uninstall and reinstall the necessary programs. But how
> > can this easily be accomplished especially in the case of adobe when
> > there is no registry files telling me where the uninstall program is?
>
> What Adobe app is it? If it is Macromedia Flash Player or Shockwave there
> are downloadable standalone uninstallers at the Adobe website. If it is
> AcroRd32 (Adobe Reader) try reinstalling on top of your existing damaged
> installation using a standalone installer (of the same version, if
> possible). For more help try posting or check FAQ's :http://www.adobe.com/support/forums/.

Adobe CS2 (Photoshop, Illustrator, Indesign, etc)

Ext User(Allan)
05-06-2007, 03:43 PM
"Dan99" <power919@gmail.com> wrote in message
news:1180999578.664155.48480@q75g2000hsh.googlegro ups.com...
> On Jun 4, 12:19 am, "Allan" <mu8j...@earthlink.net> wrote:
>> "Dan99" <power...@gmail.com> wrote in message
>>
>> news:1180922265.727029.150160@q75g2000hsh.googlegr oups.com...
>>
>> > On Jun 1, 8:27 pm, "Allan" <mu8j...@earthlink.net> wrote:
>> >> "Joe G" <j...@sbcglobal.net> wrote in message
>>
>> >>news:%23cLN3THpHHA.4544@TK2MSFTNGP02.phx.gbl...
>>
>> >> > "Dan99" <power...@gmail.com> wrote in message
>> >> >news:1180583632.884964.171280@p77g2000hsh.googlegr oups.com...
>> >> >> Hi,
>>
>> >> >> I first noticed this problem when I was prompted by Adobe that my
>> >> >> serial key was missing (it is a legitimate copy). So I being the
>> >> >> tech
>> >> >> savvy person i think i am, looked up adobe in my registry. Low and
>> >> >> behold there was no entry in any of the adobe registry folders
>> >> >> (keys)
>> >> >> where it should be for a serial key. I didn't feel like messing
>> >> >> around with it so i decided just to reinstall. This is where the
>> >> >> real
>> >> >> problem arose. I cant uninstall it! Only about 5 entries out of
>> >> >> about 30 or 40 entries in add/remove programs have a change/remove
>> >> >> button when i click on them. I took a look in the registry and the
>> >> >> ones that have the change/remove button are the only ones that have
>> >> >> uninstall entries in the registry. This should not be so! Even
>> >> >> programs such as Microsoft Office do not have uninstall entries.
>> >> >> My
>> >> >> next thought was to attempt a system restore. But when i went to
>> >> >> do
>> >> >> this, it turned out that there are only two system restore entries,
>> >> >> none of which will help me as they were made after the problems
>> >> >> started. I know for a fact that i had made many more system
>> >> >> restore
>> >> >> points than that and rather recently too! I do not know what to do
>> >> >> now. I suppose i could manually remove each program, but i really
>> >> >> don't want to. Plus i dont think this would solve the problem, and
>> >> >> it
>> >> >> may just arise again in the future. So has anybody heard of
>> >> >> anything
>> >> >> like this? Any help would be greatly appreciated. I am going to
>> >> >> run
>> >> >> a full system check with avg, spybot, and adaware tonight but i am
>> >> >> doubtful that it will turn anything interesting up.
>>
>> >> >> Thanks much! ~ sorry for the long post
>> >> >> Daniel
>>
>> >> > I am missing them also, but for microsoft office 2007
>>
>> >> > Joe
>>
>> >> Yes, there can be a discrepancy between the change/remove button in
>> >> Add/Remove programs list and what is supposed to be displayed. In the
>> >> case
>> >> of the Adobe app you could try reinstalling and see if that fixes the
>> >> problem. As for your remaining 35 or so installed apps/programs you
>> >> could
>> >> just fix them one by one as needed. I don't know of a comprehensive
>> >> fix
>> >> for
>> >> this problem.
>>
>> > Alright well thanks for everyone's help. I believe my best solution
>> > is to simply uninstall and reinstall the necessary programs. But how
>> > can this easily be accomplished especially in the case of adobe when
>> > there is no registry files telling me where the uninstall program is?
>>
>> What Adobe app is it? If it is Macromedia Flash Player or Shockwave there
>> are downloadable standalone uninstallers at the Adobe website. If it is
>> AcroRd32 (Adobe Reader) try reinstalling on top of your existing damaged
>> installation using a standalone installer (of the same version, if
>> possible). For more help try posting or check FAQ's
>> :http://www.adobe.com/support/forums/.
>
> Adobe CS2 (Photoshop, Illustrator, Indesign, etc)
>
Try reinstalling on top of your damaged installation and see if it works
(after restarting Windows XP).

Ext User(Dan99)
06-06-2007, 07:44 AM
On Jun 5, 12:28 am, "Allan" <mu8j...@earthlink.net> wrote:
> "Dan99" <power...@gmail.com> wrote in message
>
> news:1180999578.664155.48480@q75g2000hsh.googlegro ups.com...
>
> > On Jun 4, 12:19 am, "Allan" <mu8j...@earthlink.net> wrote:
> >> "Dan99" <power...@gmail.com> wrote in message
>
> >>news:1180922265.727029.150160@q75g2000hsh.googlegr oups.com...
>
> >> > On Jun 1, 8:27 pm, "Allan" <mu8j...@earthlink.net> wrote:
> >> >> "Joe G" <j...@sbcglobal.net> wrote in message
>
> >> >>news:%23cLN3THpHHA.4544@TK2MSFTNGP02.phx.gbl...
>
> >> >> > "Dan99" <power...@gmail.com> wrote in message
> >> >> >news:1180583632.884964.171280@p77g2000hsh.googlegr oups.com...
> >> >> >> Hi,
>
> >> >> >> I first noticed this problem when I was prompted by Adobe that my
> >> >> >> serial key was missing (it is a legitimate copy). So I being the
> >> >> >> tech
> >> >> >> savvy person i think i am, looked up adobe in my registry. Low and
> >> >> >> behold there was no entry in any of the adobe registry folders
> >> >> >> (keys)
> >> >> >> where it should be for a serial key. I didn't feel like messing
> >> >> >> around with it so i decided just to reinstall. This is where the
> >> >> >> real
> >> >> >> problem arose. I cant uninstall it! Only about 5 entries out of
> >> >> >> about 30 or 40 entries in add/remove programs have a change/remove
> >> >> >> button when i click on them. I took a look in the registry and the
> >> >> >> ones that have the change/remove button are the only ones that have
> >> >> >> uninstall entries in the registry. This should not be so! Even
> >> >> >> programs such as Microsoft Office do not have uninstall entries.
> >> >> >> My
> >> >> >> next thought was to attempt a system restore. But when i went to
> >> >> >> do
> >> >> >> this, it turned out that there are only two system restore entries,
> >> >> >> none of which will help me as they were made after the problems
> >> >> >> started. I know for a fact that i had made many more system
> >> >> >> restore
> >> >> >> points than that and rather recently too! I do not know what to do
> >> >> >> now. I suppose i could manually remove each program, but i really
> >> >> >> don't want to. Plus i dont think this would solve the problem, and
> >> >> >> it
> >> >> >> may just arise again in the future. So has anybody heard of
> >> >> >> anything
> >> >> >> like this? Any help would be greatly appreciated. I am going to
> >> >> >> run
> >> >> >> a full system check with avg, spybot, and adaware tonight but i am
> >> >> >> doubtful that it will turn anything interesting up.
>
> >> >> >> Thanks much! ~ sorry for the long post
> >> >> >> Daniel
>
> >> >> > I am missing them also, but for microsoft office 2007
>
> >> >> > Joe
>
> >> >> Yes, there can be a discrepancy between the change/remove button in
> >> >> Add/Remove programs list and what is supposed to be displayed. In the
> >> >> case
> >> >> of the Adobe app you could try reinstalling and see if that fixes the
> >> >> problem. As for your remaining 35 or so installed apps/programs you
> >> >> could
> >> >> just fix them one by one as needed. I don't know of a comprehensive
> >> >> fix
> >> >> for
> >> >> this problem.
>
> >> > Alright well thanks for everyone's help. I believe my best solution
> >> > is to simply uninstall and reinstall the necessary programs. But how
> >> > can this easily be accomplished especially in the case of adobe when
> >> > there is no registry files telling me where the uninstall program is?
>
> >> What Adobe app is it? If it is Macromedia Flash Player or Shockwave there
> >> are downloadable standalone uninstallers at the Adobe website. If it is
> >> AcroRd32 (Adobe Reader) try reinstalling on top of your existing damaged
> >> installation using a standalone installer (of the same version, if
> >> possible). For more help try posting or check FAQ's
> >> :http://www.adobe.com/support/forums/.
>
> > Adobe CS2 (Photoshop, Illustrator, Indesign, etc)
>
> Try reinstalling on top of your damaged installation and see if it works
> (after restarting Windows XP).

Any way to remove it? I really want to use the new CS3 software I have
instead of the CS2. Thus i need to uninstall the original CS2...

Ext User(Allan)
06-06-2007, 12:53 PM
"Dan99" <power919@gmail.com> wrote in message
news:1181073981.415637.221170@j4g2000prf.googlegro ups.com...

> Any way to remove it? I really want to use the new CS3 software I have
> instead of the CS2. Thus i need to uninstall the original CS2...
>
Check the Adobe website. It may make no difference whether you upgrade
directly to CS3 or whether you reinstall CS2 and immediately uninstall and
restart. You may save an extra step but on the other hand the direct
installation/upgrade may not work. If you reinstall CS2 you should be able
to go to Add/Remove Programs and remove it, then restart Windows XP and
upgrade to CS3.

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