PDA

View Full Version : Files Disappear after reboot



Ext User(Mike)
02-06-2007, 06:34 AM
I am using Win XP Home with SP2, updated from MS site with updates. I also
had at some point Faronics DeepFreeze installed and later uninstalled upon
expire. At some point (possibly after next Win update) my PC started show
persistant problem: ANY files, downloads, program preferences and settings
saved during last session in any folder on any (non-removable) drive
disappear after regular system reboot. System returns every time to the same
"frozen" drive content. SysInternals Process Explorer shows NO components of
DeepFreeze present at any time. I don't recall an XP Restore Point, where it
works normally. I didn't perform backups as of yet.

Apart from restore / backup advice, how I can find a root cause and fix it?
How and what settings of Win Register to restore? Obviously, drive catalogs
are not updated properly anymore.

Ext User(Bill Blanton)
02-06-2007, 10:43 PM
"Mike" <Mike@discussions.microsoft.com> wrote in message news:78E91FD5-37BA-4366-BF8B-F22D4FDBC83B@microsoft.com...
>I am using Win XP Home with SP2, updated from MS site with updates. I also
> had at some point Faronics DeepFreeze installed and later uninstalled upon
> expire. At some point (possibly after next Win update) my PC started show
> persistant problem: ANY files, downloads, program preferences and settings
> saved during last session in any folder on any (non-removable) drive
> disappear after regular system reboot. System returns every time to the same
> "frozen" drive content. SysInternals Process Explorer shows NO components of
> DeepFreeze present at any time. I don't recall an XP Restore Point, where it
> works normally. I didn't perform backups as of yet.

It sounds as if DeepFreeze didn't completely uninstall itself. Looking through
their web site documentation, I get the impression that it works similar to
GoBack. If so, and it's hooking into the HDD's boot code before Windows
loads, then that part of it would be invisible to Process Explorer.

Did you use the DF uninstaller as outlined here?
http://www.faronics.com/faq/#1

If the install folder still exists, or if you can extract the command line tools
from the installation media, you may be able to query and thaw the drive.
http://www.faronics.com/htmldocs/DF_RemoteAdministration.asp

Or you could always ask Faronics.
http://www.faronics.com/html/support.asp

Hosted by: Eyo Technologies Pty Ltd. Sponsored by: Actiontec Pty Ltd