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Ext User(Jecca)
04-06-2007, 01:03 PM
I have a refurbished Dell 1501 Inspiron running Windows MCE. I have had tons
of problems with it since I got it, but I'm particularly concerned about this
one...

When I run Network Diagnostics, my Network Adapter fails. Specifically, the
Dell Wireless 1390 WLAN Mini-Card fails in the subcategories of
DNSServerSearchOrder and IP Address. The requests are timing out. I've
talked with people at Dell four times now and the problem has still not been
fixed. The last time, the guy reinstalled the driver, but I still have the
same issue. How can I solve this? I'd appreciate any help, as I need this
computer to work from home. Thanks.

Jess.

Ext User(Mark L. Ferguson)
05-06-2007, 03:04 AM
You can run a reinstall of TCP/IP. Althought technically complicated, it's
the best way to determine if your wireless card will function properly. It
may be damaged.

Q299357 - How to Reset Internet Protocol (TCP-IP) in Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q299357
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Mark L. Ferguson



"Jecca" wrote:

> I have a refurbished Dell 1501 Inspiron running Windows MCE. I have had tons
> of problems with it since I got it, but I'm particularly concerned about this
> one...
>
> When I run Network Diagnostics, my Network Adapter fails. Specifically, the
> Dell Wireless 1390 WLAN Mini-Card fails in the subcategories of
> DNSServerSearchOrder and IP Address. The requests are timing out. I've
> talked with people at Dell four times now and the problem has still not been
> fixed. The last time, the guy reinstalled the driver, but I still have the
> same issue. How can I solve this? I'd appreciate any help, as I need this
> computer to work from home. Thanks.
>
> Jess.

Ext User(TimMc)
17-07-2007, 08:53 AM
Mark:
I have a similar problem. We are using one workstation as a "server" but in
a peer-to-peer arangement. We have our ACT! and Quickbooks files on it and 5
other workstations access the files via wired ethernet. We have been
experiencing intermittent connectivity problems that require a restart to
re-establish the connection. Tried increasing the RAM to 2GB but still have
the problems. Have run the network diagnostics and have the following results
under "Network Adapters"
IPAddress = 10.10.10.103 (FAILED)
Pinging 10.10.10.103 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 10.10.10.103:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

Still can connect to the internet though.... any assistance/guidance would
be greatly appreciated.


"Mark L. Ferguson" wrote:

> You can run a reinstall of TCP/IP. Althought technically complicated, it's
> the best way to determine if your wireless card will function properly. It
> may be damaged.
>
> Q299357 - How to Reset Internet Protocol (TCP-IP) in Windows XP:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q299357
> --
> Was this post helpful to you? Then click the "Yes" button, below.
> Voting helps others who use the web interface.
> Mark L. Ferguson
>
>
>
> "Jecca" wrote:
>
> > I have a refurbished Dell 1501 Inspiron running Windows MCE. I have had tons
> > of problems with it since I got it, but I'm particularly concerned about this
> > one...
> >
> > When I run Network Diagnostics, my Network Adapter fails. Specifically, the
> > Dell Wireless 1390 WLAN Mini-Card fails in the subcategories of
> > DNSServerSearchOrder and IP Address. The requests are timing out. I've
> > talked with people at Dell four times now and the problem has still not been
> > fixed. The last time, the guy reinstalled the driver, but I still have the
> > same issue. How can I solve this? I'd appreciate any help, as I need this
> > computer to work from home. Thanks.
> >
> > Jess.

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