Optus charging payment processing fee

[Ext User(Giles)]

I've just noticed on the Optus website that customers of a range of
their services will be charged a payment processing fee if they pay
via a credit, charge or debit card.

Has anyone received any advice as to when this is supposed to take/
have taken effect? The website lists a date of 1/8/07, but I've not
received any advice to suggest that a charge has been or will be
applied to my bill.

(And I'm not likely to phone Optus to request it!)

http://www.optus.com.au/portal/site/aboutoptus/menuitem.813c6f701cee5a14f0419f108c8ac7a0/?vgnextoid=3cdd594a42d8b010VgnVCM10000029867c0aRCR D&vgnextchannel=76523dd4813b1010VgnVCM100000c8a87c0a RCRD&vgnextfmt=default
http://img50.imageshack.us/img50/3999/optuspaymentfeejk5.gif

[Ext User(Zyxak)]

On 04/08/07 09:13, Giles uttered the following...

>I've just noticed on the Optus website that customers of a range of
>their services will be charged a payment processing fee if they pay
>via a credit, charge or debit card.
>
>Has anyone received any advice as to when this is supposed to take/
>have taken effect? The website lists a date of 1/8/07, but I've not
>received any advice to suggest that a charge has been or will be
>applied to my bill.
>
>(And I'm not likely to phone Optus to request it!)
>
>http://www.optus.com.au/portal/site/aboutoptus/menuitem.813c6f701cee5a14f0419f108c8ac7a0/?vgnextoid=3cdd594a42d8b010VgnVCM10000029867c0aRCR D&vgnextchannel=76523dd4813b1010VgnVCM100000c8a87c0a RCRD&vgnextfmt=default
>http://img50.imageshack.us/img50/3999/optuspaymentfeejk5.gif
>
>
>
I just got my latest Optus TV bill which had the following note on the
front:

From 1 October 2007 bill payments made with credit, debit or charge
cards will incur a
payment processing fee of 1% for Residential and Small & Medium Business
Customers.
For more information visit www.optus.com.au/payments

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[Ext User(rebel)]

On Fri, 03 Aug 2007 23:13:06 -0000, Giles <call125111@gmail.com> wrote:

>I've just noticed on the Optus website that customers of a range of
>their services will be charged a payment processing fee if they pay
>via a credit, charge or debit card.

and how long have Telstra been doing this? Two years or so.

[Ext User(Phred)]

In article <t6m7b3l7vfu61jeg6hoipueo20fs0hirk3@4ax.com>, rebel <me@privacy.net> wrote:
>On Fri, 03 Aug 2007 23:13:06 -0000, Giles <call125111@gmail.com> wrote:
>
>>I've just noticed on the Optus website that customers of a range of
>>their services will be charged a payment processing fee if they pay
>>via a credit, charge or debit card.
>
>and how long have Telstra been doing this? Two years or so.

Not for Bigpond bills.


Cheers, Phred.

--
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[Ext User(Michael J)]

"rebel" <me@privacy.net> wrote in message
news:t6m7b3l7vfu61jeg6hoipueo20fs0hirk3@4ax.com...
> On Fri, 03 Aug 2007 23:13:06 -0000, Giles <call125111@gmail.com> wrote:
>
>>I've just noticed on the Optus website that customers of a range of
>>their services will be charged a payment processing fee if they pay
>>via a credit, charge or debit card.
>
> and how long have Telstra been doing this? Two years or so.

and how is that relevant to an optus customer?

[Ext User(rebel)]

On Sat, 04 Aug 2007 07:46:25 GMT, ppnerkDELETETHIS@yahoo.com (Phred) wrote:

>In article <t6m7b3l7vfu61jeg6hoipueo20fs0hirk3@4ax.com>, rebel <me@privacy.net> wrote:
>>On Fri, 03 Aug 2007 23:13:06 -0000, Giles <call125111@gmail.com> wrote:
>>
>>>I've just noticed on the Optus website that customers of a range of
>>>their services will be charged a payment processing fee if they pay
>>>via a credit, charge or debit card.
>>
>>and how long have Telstra been doing this? Two years or so.
>
>Not for Bigpond bills.

I'll take your word on that, as I've never felt the slightest inclination to dip
a toe in the bogpond.

And I'd venture there are a lot more Telstra (i.e. phone service) customers than
bogpongers.

[Ext User(rebel)]

On Sat, 04 Aug 2007 08:49:31 GMT, "Michael J" <michael@yahoo.com> wrote:

>
>"rebel" <me@privacy.net> wrote in message
>news:t6m7b3l7vfu61jeg6hoipueo20fs0hirk3@4ax.com...
>> On Fri, 03 Aug 2007 23:13:06 -0000, Giles <call125111@gmail.com> wrote:
>>
>>>I've just noticed on the Optus website that customers of a range of
>>>their services will be charged a payment processing fee if they pay
>>>via a credit, charge or debit card.
>>
>> and how long have Telstra been doing this? Two years or so.
>
>and how is that relevant to an optus customer?

just that they aren't orphans ....

[Ext User(thegoons)]

You get that sort of thing when you do business with a Singaporean
dictatorship.

"Giles" <call125111@gmail.com> wrote in message
news:1186182786.672571.83450@22g2000hsm.googlegrou ps.com...
> I've just noticed on the Optus website that customers of a range of
> their services will be charged a payment processing fee if they pay
> via a credit, charge or debit card.
>
> Has anyone received any advice as to when this is supposed to take/
> have taken effect? The website lists a date of 1/8/07, but I've not
> received any advice to suggest that a charge has been or will be
> applied to my bill.
>
> (And I'm not likely to phone Optus to request it!)
>
> http://www.optus.com.au/portal/site/aboutoptus/menuitem.813c6f701cee5a14f0419f108c8ac7a0/?vgnextoid=3cdd594a42d8b010VgnVCM10000029867c0aRCR D&vgnextchannel=76523dd4813b1010VgnVCM100000c8a87c0a RCRD&vgnextfmt=default
> http://img50.imageshack.us/img50/3999/optuspaymentfeejk5.gif
>



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[Ext User(Giles)]

On Aug 4, 12:58 am, Zyxak <zy...@NOSPAM.email.com> wrote:
> I just got my latest Optus TV bill which had the following note on the
> front:
> From 1 October 2007 bill payments made with credit, debit or charge cards will incur a payment processing fee of 1% for Residential and Small & Medium Business Customers.
> For more information visit www.optus.com.au/payments

Thanks Zyxak. Does that address return a valid page for you? I'm
getting a 404 error.

[Ext User(Stuart Naylor)]

On Sat, 04 Aug 2007 23:30:51 -0000, Giles <call125111@gmail.com>
wrote:

>On Aug 4, 12:58 am, Zyxak <zy...@NOSPAM.email.com> wrote:
>> I just got my latest Optus TV bill which had the following note on the
>> front:
>> From 1 October 2007 bill payments made with credit, debit or charge cards will incur a payment processing fee of 1% for Residential and Small & Medium Business Customers.
>> For more information visit www.optus.com.au/payments
>
>Thanks Zyxak. Does that address return a valid page for you? I'm
>getting a 404 error.

I'm getting a 404 error too.

Click on the following which works for me:
<http://personal.optus.com.au/web/ocaportal.portal?_nfpb=true&_pageLabel=Template_wRHS&FP=/personal/customerhelp/accountsandbillinghelp/paymentinformation&site=personal>
--

Stuart

[Ext User(Zyxak)]

On 05/08/07 09:30, Giles uttered the following...

>On Aug 4, 12:58 am, Zyxak <zy...@NOSPAM.email.com> wrote:
>
>
>>I just got my latest Optus TV bill which had the following note on the
>>front:
>> From 1 October 2007 bill payments made with credit, debit or charge cards will incur a payment processing fee of 1% for Residential and Small & Medium Business Customers.
>>For more information visit www.optus.com.au/payments
>>
>>
>
>Thanks Zyxak. Does that address return a valid page for you? I'm
>getting a 404 error.
>
>
>
That's the URL exactly as it appears on the bill. I didn't check it at
the time now that I do it gives me a 404 error too.

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[Ext User(rebel)]

On Sun, 5 Aug 2007 00:10:19 +1000, "thegoons" <thegoons@bigpond.com> wrote:

>You get that sort of thing when you do business with a Singaporean
>dictatorship.

or Telstra ...

[Ext User(Anthony Horan)]

On Sat, 04 Aug 2007 09:58:22 +1000, Zyxak wrote:

> I just got my latest Optus TV bill which had the following note on the
> front:
>
> From 1 October 2007 bill payments made with credit, debit or charge
> cards will incur a
> payment processing fee of 1% for Residential and Small & Medium Business
> Customers.

Whereas, presumably, BIG business customers score a freebie.

Typical Optus, these days.

[Ext User(Michael J)]

"rebel" <me@privacy.net> wrote in message
news:stl8b3hcf5o0p5l92hh4becnmd2otbbvbo@4ax.com...
> On Sat, 04 Aug 2007 07:46:25 GMT, ppnerkDELETETHIS@yahoo.com (Phred)
> wrote:
>
>>In article <t6m7b3l7vfu61jeg6hoipueo20fs0hirk3@4ax.com>, rebel
>><me@privacy.net> wrote:
>>>On Fri, 03 Aug 2007 23:13:06 -0000, Giles <call125111@gmail.com> wrote:
>>>
>>>>I've just noticed on the Optus website that customers of a range of
>>>>their services will be charged a payment processing fee if they pay
>>>>via a credit, charge or debit card.
>>>
>>>and how long have Telstra been doing this? Two years or so.
>>
>>Not for Bigpond bills.
>
> I'll take your word on that, as I've never felt the slightest inclination
> to dip
> a toe in the bogpond.

And the only reason for that is that they dont want to spend the money to
change the systems to allow BPAY

> And I'd venture there are a lot more Telstra (i.e. phone service)
> customers than
> bogpongers.

Yep

[Ext User(Michael J)]

"rebel" <me@privacy.net> wrote in message
news:qmgab35o3c2tvii8edt1lr4uel1vpjgu69@4ax.com...
> On Sun, 5 Aug 2007 00:10:19 +1000, "thegoons" <thegoons@bigpond.com>
> wrote:
>
>>You get that sort of thing when you do business with a Singaporean
>>dictatorship.
>
> or Telstra ...

Thats an Australian dictatorship.

Bow down, now.

[Ext User(Michael J)]

"Anthony Horan" <anthonyhoran@hotmail.com> wrote in message
news:tqyrx1g6ohnq.1iiqgcwaju4b3.dlg@40tude.net...
> On Sat, 04 Aug 2007 09:58:22 +1000, Zyxak wrote:
>
>> I just got my latest Optus TV bill which had the following note on the
>> front:
>>
>> From 1 October 2007 bill payments made with credit, debit or charge
>> cards will incur a
>> payment processing fee of 1% for Residential and Small & Medium Business
>> Customers.
>
> Whereas, presumably, BIG business customers score a freebie.
>
> Typical Optus, these days.

No different to what Telstra does for its really large ones, some of those
have a PPF Exemption.
>

[Ext User(rebel)]

On Mon, 06 Aug 2007 22:05:18 GMT, "Michael J" <michael@yahoo.com> wrote:

>
>"rebel" <me@privacy.net> wrote in message
>news:qmgab35o3c2tvii8edt1lr4uel1vpjgu69@4ax.com...
>> On Sun, 5 Aug 2007 00:10:19 +1000, "thegoons" <thegoons@bigpond.com>
>> wrote:
>>
>>>You get that sort of thing when you do business with a Singaporean
>>>dictatorship.
>>
>> or Telstra ...
>
>Thats an Australian dictatorship.

with a mexican dictator ....

>Bow down, now.

not farkin likely

[Ext User(Phred)]

In article <fWMti.16530$4A1.5452@news-server.bigpond.net.au>, "Michael
J" <michael@yahoo.com> wrote:
>"rebel" <me@privacy.net> wrote in message
>news:stl8b3hcf5o0p5l92hh4becnmd2otbbvbo@4ax.com...
>> On Sat, 04 Aug 2007 07:46:25 GMT, ppnerkDELETETHIS@yahoo.com (Phred)
>> wrote:
>>>In article <t6m7b3l7vfu61jeg6hoipueo20fs0hirk3@4ax.com>, rebel
>>><me@privacy.net> wrote:
>>>>On Fri, 03 Aug 2007 23:13:06 -0000, Giles <call125111@gmail.com> wrote:
>>>>
>>>>>I've just noticed on the Optus website that customers of a range of
>>>>>their services will be charged a payment processing fee if they pay
>>>>>via a credit, charge or debit card.
>>>>
>>>>and how long have Telstra been doing this? Two years or so.
>>>
>>>Not for Bigpond bills.
>>
>> I'll take your word on that, as I've never felt the slightest inclination
>> to dip a toe in the bogpond.
>
>And the only reason for that is that they dont want to spend the money to
>change the systems to allow BPAY

I presume you're referring to Optus? Certainly not true of
Telstra or Bigpond.

Cheers, Phred.

--
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[Ext User(Michael J)]

"Phred" <ppnerkDELETETHIS@yahoo.com> wrote in message
news:5hr0vlF3mar8sU1@mid.individual.net...
> In article <fWMti.16530$4A1.5452@news-server.bigpond.net.au>, "Michael
> J" <michael@yahoo.com> wrote:
>>"rebel" <me@privacy.net> wrote in message
>>news:stl8b3hcf5o0p5l92hh4becnmd2otbbvbo@4ax.com...
>>> On Sat, 04 Aug 2007 07:46:25 GMT, ppnerkDELETETHIS@yahoo.com (Phred)
>>> wrote:
>>>>In article <t6m7b3l7vfu61jeg6hoipueo20fs0hirk3@4ax.com>, rebel
>>>><me@privacy.net> wrote:
>>>>>On Fri, 03 Aug 2007 23:13:06 -0000, Giles <call125111@gmail.com> wrote:
>>>>>
>>>>>>I've just noticed on the Optus website that customers of a range of
>>>>>>their services will be charged a payment processing fee if they pay
>>>>>>via a credit, charge or debit card.
>>>>>
>>>>>and how long have Telstra been doing this? Two years or so.
>>>>
>>>>Not for Bigpond bills.
>>>
>>> I'll take your word on that, as I've never felt the slightest
>>> inclination
>>> to dip a toe in the bogpond.
>>
>>And the only reason for that is that they dont want to spend the money to
>>change the systems to allow BPAY
>
> I presume you're referring to Optus? Certainly not true of
> Telstra or Bigpond.

Sorry, I'm a bit behind the times here. Telstra did not charge PPF on
Bigpond Mercury bills as they did not have BPAY ability at that time.

I can see on my Oct 04 bill that there is no BPAY option, but its been
brought in since.

Rather than farting around now changing it to charge a PPF for credit card,
they arent bothering because theyve almost moved all the customers to the
new Moby platform


>
> Cheers, Phred.
>
> --
> ppnerkDELETE@THISyahoo.com.INVALID
>

[Ext User(Kralizec Craig)]

Giles <call125111@gmail.com> writes:

>I've just noticed on the Optus website that customers of a range of
>their services will be charged a payment processing fee if they pay
>via a credit, charge or debit card.

Telstra have been doing this for ages now - it's perfectly legal
(apparently).


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