Ext User(thegoons)
09-08-2007, 12:23 PM
"Alan Parkington" <aparkington@team.telstra.com> wrote in message
news:Ktjui.17205$4A1.2376@news-server.bigpond.net.au...
>8 August 2007
>
> The decision by the Minister for Communications, Helen Coonan, to issue
> Telstra with a draft licence condition will make no difference to the
> scheduled closure date of the CDMA network according to Executive Managing
> Director Wireless, John Gonner.
>
How appropriate, his name. He's Gonner fix it soon?
> "The Next GT network is Australia's largest and fastest national mobile
> network. We have complete confidence the performance of the network will
> be equal to or better than the old CDMA network before it closes in
> January 2008," John said.
In that case Telstra should have nothing to worry about.
>
> "The facts speak for themselves:
>
> a.. The Next GT network has in excess of 2000 more base stations than
> the CDMA network;
Mostly in metropolitan areas fuckwit.
> b.. The Next GT network's coverage footprint now exceeds 2 million km2
> (comparative size for CDMA 1.6 M km2 and AMPS 650,000 km2)
Bullshit, based on number of unhappy consumers.
> c.. Telstra already offers more than 400,000 km2 more coverage with the
> Next GT network"
> "Our public commitment has always been the Next GT network would be the
> same or better by the end of this year, but we expect final adjustments
> will be completed by mid October, more than two months ahead of that
> schedule," John said.
>
Why are you already 2 months behind schedule? You have told the government
that you are not ready to be audited yet until after October.
> "The Minister's action is puzzling based on feedback from MPs to date. We
> have asked them to supply details of customers in their electorates that
> are having issues so that we can respond, and very few have been provided.
> We have also invited members of Parliament to join us on drive surveys so
> they can experience how Next GT coverage compares to CDMA and at this
> stage only 5 have accepted."
>
> TCW Group Managing Director, Geoff Booth says the Government can impose a
> licence condition but it makes no difference to Telstra - Next GT coverage
> will be same or better than CDMA because that's our commitment to our
> customers.
>
> Responding to the Government's establishment of a 1800 number to take Next
> GT network complaints, Geoff said this was also unnecessary as Telstra had
> its own customer service lines where customers could actually fix problems
> they might be experiencing.
Bullshit. I have submitted blackspot reports via telephone and web in the
past, with absolutely no action forthcoming and no feedback provided. The
government knows that Telstra call centres try to fob-off callers unless
they can make a sale, and hence they have taken their own independent
action. If there is nothing wrong with Telstra's Next-G network, then it
shouldn;t matter as they will receive no complaints on this new number? lol
>
> "It's an unnecessary link in the chain - if customers have an issue they
> need to tell us directly so we can take whatever action is necessary to
> resolve their issue."
>
> Geoff said he hoped that the Minister's latest press release was not an
> effort to politicise the single most important and beneficial
> telecommunications infrastructure investment that had been made in the
> last decade.
Hey Geoff - maybe if you boss Sol hadn't pissed the government off so much,
then they would be a little more co-operative. Constant belly-aching and
whinging about regulation, insults against Howard, Coonan and ACCC, and then
taking the Minister to court certainly aint helping the situation.
>
> "If the Government now wants to take a backward looking view, rather than
> looking to the future of this nation, that would be disturbing to Telstra,
> its shareholders and its customers."
>
>
Telstra is a backward looking monolith, slowly becoming a wholesaler-only
due to poor service and ridiculous pricing.
--
Posted via a free Usenet account from http://www.teranews.com
news:Ktjui.17205$4A1.2376@news-server.bigpond.net.au...
>8 August 2007
>
> The decision by the Minister for Communications, Helen Coonan, to issue
> Telstra with a draft licence condition will make no difference to the
> scheduled closure date of the CDMA network according to Executive Managing
> Director Wireless, John Gonner.
>
How appropriate, his name. He's Gonner fix it soon?
> "The Next GT network is Australia's largest and fastest national mobile
> network. We have complete confidence the performance of the network will
> be equal to or better than the old CDMA network before it closes in
> January 2008," John said.
In that case Telstra should have nothing to worry about.
>
> "The facts speak for themselves:
>
> a.. The Next GT network has in excess of 2000 more base stations than
> the CDMA network;
Mostly in metropolitan areas fuckwit.
> b.. The Next GT network's coverage footprint now exceeds 2 million km2
> (comparative size for CDMA 1.6 M km2 and AMPS 650,000 km2)
Bullshit, based on number of unhappy consumers.
> c.. Telstra already offers more than 400,000 km2 more coverage with the
> Next GT network"
> "Our public commitment has always been the Next GT network would be the
> same or better by the end of this year, but we expect final adjustments
> will be completed by mid October, more than two months ahead of that
> schedule," John said.
>
Why are you already 2 months behind schedule? You have told the government
that you are not ready to be audited yet until after October.
> "The Minister's action is puzzling based on feedback from MPs to date. We
> have asked them to supply details of customers in their electorates that
> are having issues so that we can respond, and very few have been provided.
> We have also invited members of Parliament to join us on drive surveys so
> they can experience how Next GT coverage compares to CDMA and at this
> stage only 5 have accepted."
>
> TCW Group Managing Director, Geoff Booth says the Government can impose a
> licence condition but it makes no difference to Telstra - Next GT coverage
> will be same or better than CDMA because that's our commitment to our
> customers.
>
> Responding to the Government's establishment of a 1800 number to take Next
> GT network complaints, Geoff said this was also unnecessary as Telstra had
> its own customer service lines where customers could actually fix problems
> they might be experiencing.
Bullshit. I have submitted blackspot reports via telephone and web in the
past, with absolutely no action forthcoming and no feedback provided. The
government knows that Telstra call centres try to fob-off callers unless
they can make a sale, and hence they have taken their own independent
action. If there is nothing wrong with Telstra's Next-G network, then it
shouldn;t matter as they will receive no complaints on this new number? lol
>
> "It's an unnecessary link in the chain - if customers have an issue they
> need to tell us directly so we can take whatever action is necessary to
> resolve their issue."
>
> Geoff said he hoped that the Minister's latest press release was not an
> effort to politicise the single most important and beneficial
> telecommunications infrastructure investment that had been made in the
> last decade.
Hey Geoff - maybe if you boss Sol hadn't pissed the government off so much,
then they would be a little more co-operative. Constant belly-aching and
whinging about regulation, insults against Howard, Coonan and ACCC, and then
taking the Minister to court certainly aint helping the situation.
>
> "If the Government now wants to take a backward looking view, rather than
> looking to the future of this nation, that would be disturbing to Telstra,
> its shareholders and its customers."
>
>
Telstra is a backward looking monolith, slowly becoming a wholesaler-only
due to poor service and ridiculous pricing.
--
Posted via a free Usenet account from http://www.teranews.com