Re: Minister's licence condition unnecessary

[Ext User(Michael J)]

>> a.. The Next GT network has in excess of 2000 more base stations than
>> the CDMA network;
>
> And it remains to be seen if that will see no one
> with worse coverage than they got with CDMA.

No one ever made the claim that "each individual CDMA customer will be no
worse off with a NextG connection in terms of coverage".

Telstra just said "NextG coverage will be better or equiavlent to CDMA"

They are already delivering on that with the 2.0m sq km vs 1.6m sq km reach
of NextG vs CDMA

>> "Our public commitment has always been the Next GT network would be the
>> same or better by the end of this year,
>
> Then that license condition doesnt matter, stupid.

I think its more about the Govt sticking its nose in, when not required.

>> We have asked them to supply details of customers in their electorates
>> that are having issues so that we can respond, and very few have been
>> provided.
>
> Presumably they have decided that that is your problem, not theirs.

Hardly. Considering that many wanker Telstra customers complain to the MPs
office.

>> We have also invited members of Parliament to join us on drive surveys so
>> they can experience how Next GT coverage
>> compares to CDMA and at this stage only 5 have accepted."
>
> Because those are the only ones with nothing better to do with their time,
> stupid.

No, it just shows that the Govt is blowing smoke.

>> TCW Group Managing Director, Geoff Booth says the Government can impose a
>> licence condition but it makes no difference to Telstra
>
> Then why are you whining ?

He isnt

>> Next GT coverage will be same or better than CDMA because that's our
>> commitment to our customers.
>
> And we'll see if the govt agrees that you have delivered on that.

Yep.

>> Responding to the Government's establishment of a 1800 number to take
>> Next GT network complaints, Geoff said this was also unnecessary as
>> Telstra had its own customer service lines where customers could actually
>> fix problems they might be experiencing.
>
> Presumably the govt wont be trying to fob the callers off, stupid.

Nor is Telstra.

>> "It's an unnecessary link in the chain
>
> Nope.

Yep. How is your MP going to fix a handset fault, give coverage advice or
advise where to buy a patch cable?

>> if customers have an issue they need to tell us directly so we can take
>> whatever action is necessary to resolve their issue."
>
> Your problem. Its your license.

Then the MPs and the Govt can fuck off and stop trying to interfere in fault
finding

[Ext User(Rod Speed)]

Michael J <michael@yahoo.com> wrote

>>> a.. The Next GT network has in excess of 2000 more base stations than the CDMA network;

>> And it remains to be seen if that will see no one
>> with worse coverage than they got with CDMA.

> No one ever made the claim that "each individual CDMA customer will be no worse off with a NextG
> connection in terms of coverage".

Its those that will determine when the govt allows telstra to turn the cdma system off.

> Telstra just said "NextG coverage will be better or equiavlent to CDMA"

And now it aint up to them anymore.

> They are already delivering on that with the 2.0m sq km vs 1.6m sq km reach of NextG vs CDMA

Easy to claim. Hell of a lot harder to actually substantiate that claim.

>>> "Our public commitment has always been the Next GT network would be the same or better by the
>>> end of this year,

>> Then that license condition doesnt matter, stupid.

> I think its more about the Govt sticking its nose in, when not required.

More fool you. Its actually about no one buying
telstra's claim without independant verification.

>>> We have asked them to supply details of customers in their electorates that are having issues so
>>> that we can respond, and very few have been provided.

>> Presumably they have decided that that is your problem, not theirs.

> Hardly.

Corse it is.

> Considering that many wanker Telstra customers complain to the MPs office.

Because telstra just fobs them off.

>>> We have also invited members of Parliament to join us on drive surveys so they can experience
>>> how Next GT coverage
>>> compares to CDMA and at this stage only 5 have accepted."

>> Because those are the only ones with nothing better to do with their time, stupid.

> No, it just shows that the Govt is blowing smoke.

Pig arse it does.

>>> TCW Group Managing Director, Geoff Booth says the Government can impose a licence condition but
>>> it makes no difference to Telstra

>> Then why are you whining ?

> He isnt

Corse he is.

>>> Next GT coverage will be same or better than CDMA because that's our commitment to our
>>> customers.

>> And we'll see if the govt agrees that you have delivered on that.

> Yep.

>>> Responding to the Government's establishment of a 1800 number to
>>> take Next GT network complaints, Geoff said this was also
>>> unnecessary as Telstra had its own customer service lines where
>>> customers could actually fix problems they might be experiencing.

>> Presumably the govt wont be trying to fob the callers off, stupid.

> Nor is Telstra.

Plenty have had telstra fob them off on that.

>>> "It's an unnecessary link in the chain

>> Nope.

> Yep.

Nope.

> How is your MP going to fix a handset fault, give coverage advice or advise where to buy a patch
> cable?

They get to record who has complained and telstra
wont be able to claim that no one who complained
didnt have their problem resolved to their satisfaction.

>>> if customers have an issue they need to tell us directly so we can take whatever action is
>>> necessary to resolve their issue."

>> Your problem. Its your license.

> Then the MPs and the Govt can fuck off and stop trying to interfere in fault finding

Its actually fools like the Gonner that get to fuck off.

[Ext User(Lance Lyon)]

"Michael J" <michael@yahoo.com> wrote in message
news:Egsui.17296$4A1.14385@news-server.bigpond.net.au...

> Hardly. Considering that many wanker Telstra customers complain to the MPs
> office.

The same ones that pay your wage - try to be a little more respectful....

Lance


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[Ext User(Paul Day)]

On Wed, 08 Aug 2007 23:24:20 GMT in aus.comms.mobile Michael J may have written:
> No one ever made the claim that "each individual CDMA customer will be no
> worse off with a NextG connection in terms of coverage".

Yeah, but the matter isn't helped by the low quality of many of the
handsets they're flogging and the wallies doing the flogging.

PD

--
Paul Day

[Ext User(Michael J)]

>> They are already delivering on that with the 2.0m sq km vs 1.6m sq km
>> reach of NextG vs CDMA
>
> Easy to claim. Hell of a lot harder to actually substantiate that claim.

Its piss-easy for Telstra to substantiate, simply supply a list of all base
stations and their coverage ranges.

>> Considering that many wanker Telstra customers complain to the MPs
>> office.
>
> Because telstra just fobs them off.

No, the average bloke who whinges to their MP is someone who doesnt get what
they want.

Stamping their foot and bunching their fist gets them nowhere

>>>> Responding to the Government's establishment of a 1800 number to
>>>> take Next GT network complaints, Geoff said this was also
>>>> unnecessary as Telstra had its own customer service lines where
>>>> customers could actually fix problems they might be experiencing.
>
>>> Presumably the govt wont be trying to fob the callers off, stupid.
>
>> Nor is Telstra.
>
> Plenty have had telstra fob them off on that.

Nope. Just dickheads who cant understand how a mobile network works

>>>> "It's an unnecessary link in the chain
>
>>> Nope.
>
>> Yep.
>
> Nope.
>
>> How is your MP going to fix a handset fault, give coverage advice or
>> advise where to buy a patch cable?
>
> They get to record who has complained and telstra
> wont be able to claim that no one who complained
> didnt have their problem resolved to their satisfaction.

Telstra already record such issues anyway, so whats the point?

[Ext User(Rod Speed)]

Michael J <michael@yahoo.com> wrote

>>> They are already delivering on that with the 2.0m sq km vs 1.6m sq km reach of NextG vs CDMA

>> Easy to claim. Hell of a lot harder to actually substantiate that claim.

> Its piss-easy for Telstra to substantiate,

Nope.

> simply supply a list of all base stations and their coverage ranges.

Doesnt substantiate a damned thing.

>>> Considering that many wanker Telstra customers complain to the MPs office.

>> Because telstra just fobs them off.

> No,

Yep.

> the average bloke who whinges to their MP is someone who doesnt get what they want.

Easy to claim. Hell of a lot harder to actually substantiate that claim.

> Stamping their foot and bunching their fist gets them nowhere

It just got Coonan shafting telstra with a telephone pole.

>>>>> Responding to the Government's establishment of a 1800 number to take Next GT network
>>>>> complaints, Geoff said this was also
>>>>> unnecessary as Telstra had its own customer service lines where
>>>>> customers could actually fix problems they might be experiencing.

>>>> Presumably the govt wont be trying to fob the callers off, stupid.

>>> Nor is Telstra.

>> Plenty have had telstra fob them off on that.

> Nope.

Yep.

> Just dickheads who cant understand how a mobile network works

Easy to claim. Hell of a lot harder to actually substantiate that claim.

>>>>> "It's an unnecessary link in the chain

>>>> Nope.

>>> Yep.

>> Nope.

>>> How is your MP going to fix a handset fault, give coverage advice or advise where to buy a patch
>>> cable?

>> They get to record who has complained and telstra
>> wont be able to claim that no one who complained
>> didnt have their problem resolved to their satisfaction.

> Telstra already record such issues anyway,

Easy to claim. Hell of a lot harder to actually substantiate that claim.

> so whats the point?

Independant documentation of those who claim to have got a worse result, stupid.