need help with forms using Acrobat

[Ext User(David)]

I have made a pdf form using Acrobat 8.0 that can be opened and saved
using Adobe Reader. ie permissions were set to allow this so people
could download the pdf form, fill it in, then email it to me using the
free Adobe Reader.

However, I have encountered 2 major problems...

I develop the forms in Acrobat running on Windows but use Dreamweaver
running on my Mac to develop and maintain the website.

If I just copy the pdf form from XP to the Mac it loses its ability to
enter data - however, if I enclose it in a folder and then copy that
folder to the Mac all is well. So this is not really still a problem
though I am curious as to why this happens.


The BIG problem I still have is that if I fill in the form, then try to
email it as an attachment, only the blank form is sent! All the user
entered data just disapears!

If, however, I enclose the completed form in a folder and then email the
folder all is well - when the email arrives with the folder attached the
form enclosed now contains all the user entered data.

In short, the pdf form only retains user entered data when it is sent
enclosed in a folder, or zipped.

But this creates problems as testing with people who are not computer
savvy results in them finding it difficult to receive the form in a
folder and then remembering to put it in a folder before sending to me -
hence I keep getting blank forms sent to me - ie no membership data (the
form is to be used by members of a not-for-profit hobby club)

I would appreciate nay help or ideas as I just cannot figure out why
this is happening, and I need to get these forms working for an upcoming
club event


David

[Ext User(canetoad)]

David wrote:
> I have made a pdf form using Acrobat 8.0 that can be opened and saved
> using Adobe Reader. ie permissions were set to allow this so people
> could download the pdf form, fill it in, then email it to me using the
> free Adobe Reader.
>
> However, I have encountered 2 major problems...
>
> I develop the forms in Acrobat running on Windows but use Dreamweaver
> running on my Mac to develop and maintain the website.
>
> If I just copy the pdf form from XP to the Mac it loses its ability to
> enter data - however, if I enclose it in a folder and then copy that
> folder to the Mac all is well. So this is not really still a problem
> though I am curious as to why this happens.
>
>
> The BIG problem I still have is that if I fill in the form, then try to
> email it as an attachment, only the blank form is sent! All the user
> entered data just disapears!
>
> If, however, I enclose the completed form in a folder and then email the
> folder all is well - when the email arrives with the folder attached the
> form enclosed now contains all the user entered data.
>
> In short, the pdf form only retains user entered data when it is sent
> enclosed in a folder, or zipped.
>
> But this creates problems as testing with people who are not computer
> savvy results in them finding it difficult to receive the form in a
> folder and then remembering to put it in a folder before sending to me -
> hence I keep getting blank forms sent to me - ie no membership data (the
> form is to be used by members of a not-for-profit hobby club)
>
> I would appreciate nay help or ideas as I just cannot figure out why
> this is happening, and I need to get these forms working for an upcoming
> club event
>
>
> David

I have Acrobat 7, not 8 but this is the process I use. Create the form
in Adobe Designer, which comes with Acrobat. Use the wizard to enter
your return email address. Make sure there is a button on the form to
'return by email'.

When the receipient completes the form and hits this button, XML data is
sent to you as an attachment in an email. You then need to open Acrobat
and import the data so you can read the response.