They caused mine to play up with their over the air upgrades,
so why can't they fix it with another over the air 'upgrade' ?
Maybe the firmware they downloaded to my UEC was'nt compatable ?
but they should know that before sending it to me.
"foo" <foo@bar.com> wrote in message
news:Xns9458EDCB843B7fubar@203.109.252.31...
> Brian <email address removed to protect me from spam, spam, spam> wrote
> in news:cgsauvg465vkmbd9ch77hqgqqanog176ft@4ax.com:
>
> > On Sun, 21 Dec 2003 08:19:38 +0000 (UTC), foo <foo@bar.com> wrote:
> >
> >>"Wayne349" <apollo345@hotmail.com> wrote in
> >>news:3fe43969$0$1723$5a62ac22@freenews.iinet.net.a u:
> >>
> >>> They know it's happening,
> >>> because they caused it with their upgrades 3 weeks ago
> >>
> >>The software upgrades are a part of what's been going on.
> >>So while they are involved, they may not actually be the *cause*.
> >
> > Wanna bet
>
> Sure. I'll bet you $50 that when the fix is made it wont involve an over
> the air software download before the problem is solved.
>
> >>They usually know before it's ever reported in the newsgroups..
> >
> > From their WAY overloaded support lines.
>
> Well before that.
>
> >>They're looking into it. As soon as they know exactly why it's
> >>happening - it'll be fixed.
> >
> > You said it, as soon as they know whats happening it will be fixed.
> >
> > Meaning they have NO IDEA :)
>
> Speaking from your vast experience and insight into the matter of course?
>
> Usually the operators have an idea about what's problematic in a big
system
> pretty quickly.
>
> Identifying exactly what the problem is, designing a solution, testing and
> executing it isnt usually an overnight job, however.
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