Foxtel Install Credits

[matt]

Seems to me that the people at Foxtel don't have a business brain between
them.

If there's 800 installers and they can get through say 4 installs a day
that's 16,000 installs this week alone.

If say 80% of them haven't been done then there are 12,800 disgruntled
customers occupying lets say 5 mins of a CSR's time. If a CSR's cost to
Foxtel is approx $50/hour then that's $53,000.

If 50% of the callers are getting a free install then that's a loss of
revenue for Foxtel of $320,000.

If say 20% of them are getting 1 months free service @ an average of
$70.00/month then there's an additional loss of revenue for foxtel of
$180,000.

That's a staggering $553,000 loss in a week.

They have also offered the 800 installers an extra $1,000. That's another
$800,000 and it's been rejected.

The loss to Foxtel for this little outburst is going to heading towards $2m
by the time it's over.

If 100,000 are waiting to sign up surely Foxtel can afford an increase of
say $20 per installation. That's an extra $480 in the pockets of the
installers per week if they do 4 installs per day 6 days a week.

[The Captain]

Nah, it wont work ... it's too logical.

"matt" <git@msn.com> wrote in message
news:5ob6c.108782$Wa.60943@news-server.bigpond.net.au...
> Seems to me that the people at Foxtel don't have a business brain between
> them.
>
> If there's 800 installers and they can get through say 4 installs a day
> that's 16,000 installs this week alone.
>
> If say 80% of them haven't been done then there are 12,800 disgruntled
> customers occupying lets say 5 mins of a CSR's time. If a CSR's cost to
> Foxtel is approx $50/hour then that's $53,000.
>
> If 50% of the callers are getting a free install then that's a loss of
> revenue for Foxtel of $320,000.
>
> If say 20% of them are getting 1 months free service @ an average of
> $70.00/month then there's an additional loss of revenue for foxtel of
> $180,000.
>
> That's a staggering $553,000 loss in a week.
>
> They have also offered the 800 installers an extra $1,000. That's another
> $800,000 and it's been rejected.
>
> The loss to Foxtel for this little outburst is going to heading towards
$2m
> by the time it's over.
>
> If 100,000 are waiting to sign up surely Foxtel can afford an increase of
> say $20 per installation. That's an extra $480 in the pockets of the
> installers per week if they do 4 installs per day 6 days a week.
>
>
>
>

[matt]

Thank you captain.....

Is it me or does this seem like a conversation from a well known 60's tv
series? ;-)



"The Captain" <me@home.under.the.water.au> wrote in message
news:40595d89@duster.adelaide.on.net...
> Nah, it wont work ... it's too logical.
>
> "matt" <git@msn.com> wrote in message
> news:5ob6c.108782$Wa.60943@news-server.bigpond.net.au...
> > Seems to me that the people at Foxtel don't have a business brain
between
> > them.
> >
> > If there's 800 installers and they can get through say 4 installs a day
> > that's 16,000 installs this week alone.
> >
> > If say 80% of them haven't been done then there are 12,800 disgruntled
> > customers occupying lets say 5 mins of a CSR's time. If a CSR's cost to
> > Foxtel is approx $50/hour then that's $53,000.
> >
> > If 50% of the callers are getting a free install then that's a loss of
> > revenue for Foxtel of $320,000.
> >
> > If say 20% of them are getting 1 months free service @ an average of
> > $70.00/month then there's an additional loss of revenue for foxtel of
> > $180,000.
> >
> > That's a staggering $553,000 loss in a week.
> >
> > They have also offered the 800 installers an extra $1,000. That's
another
> > $800,000 and it's been rejected.
> >
> > The loss to Foxtel for this little outburst is going to heading towards
> $2m
> > by the time it's over.
> >
> > If 100,000 are waiting to sign up surely Foxtel can afford an increase
of
> > say $20 per installation. That's an extra $480 in the pockets of the
> > installers per week if they do 4 installs per day 6 days a week.
> >
> >
> >
> >
>
>

[ppudney]

Installer that did my place said he was making a small fortune.
Averaging 10+ installs / day.


"matt" <git@msn.com> wrote in message
news:Red6c.108976$Wa.37739@news-server.bigpond.net.au...
> Thank you captain.....
>
> Is it me or does this seem like a conversation from a well known 60's tv
> series? ;-)
>
>
>
> "The Captain" <me@home.under.the.water.au> wrote in message
> news:40595d89@duster.adelaide.on.net...
> > Nah, it wont work ... it's too logical.
> >
> > "matt" <git@msn.com> wrote in message
> > news:5ob6c.108782$Wa.60943@news-server.bigpond.net.au...
> > > Seems to me that the people at Foxtel don't have a business brain
> between
> > > them.
> > >
> > > If there's 800 installers and they can get through say 4 installs a
day
> > > that's 16,000 installs this week alone.
> > >
> > > If say 80% of them haven't been done then there are 12,800 disgruntled
> > > customers occupying lets say 5 mins of a CSR's time. If a CSR's cost
to
> > > Foxtel is approx $50/hour then that's $53,000.
> > >
> > > If 50% of the callers are getting a free install then that's a loss of
> > > revenue for Foxtel of $320,000.
> > >
> > > If say 20% of them are getting 1 months free service @ an average of
> > > $70.00/month then there's an additional loss of revenue for foxtel of
> > > $180,000.
> > >
> > > That's a staggering $553,000 loss in a week.
> > >
> > > They have also offered the 800 installers an extra $1,000. That's
> another
> > > $800,000 and it's been rejected.
> > >
> > > The loss to Foxtel for this little outburst is going to heading
towards
> > $2m
> > > by the time it's over.
> > >
> > > If 100,000 are waiting to sign up surely Foxtel can afford an increase
> of
> > > say $20 per installation. That's an extra $480 in the pockets of the
> > > installers per week if they do 4 installs per day 6 days a week.
> > >
> > >
> > >
> > >
> >
> >
>
>

[Simmo]

Yeah right!!!! Was his name KIM?
"ppudney" <ppudney@bigpond.net.au> wrote in message
news:Q6f6c.109511$Wa.32953@news-server.bigpond.net.au...
> Installer that did my place said he was making a small fortune.
> Averaging 10+ installs / day.
>
>
> "matt" <git@msn.com> wrote in message
> news:Red6c.108976$Wa.37739@news-server.bigpond.net.au...
> > Thank you captain.....
> >
> > Is it me or does this seem like a conversation from a well known 60's tv
> > series? ;-)
> >
> >
> >
> > "The Captain" <me@home.under.the.water.au> wrote in message
> > news:40595d89@duster.adelaide.on.net...
> > > Nah, it wont work ... it's too logical.
> > >
> > > "matt" <git@msn.com> wrote in message
> > > news:5ob6c.108782$Wa.60943@news-server.bigpond.net.au...
> > > > Seems to me that the people at Foxtel don't have a business brain
> > between
> > > > them.
> > > >
> > > > If there's 800 installers and they can get through say 4 installs a
> day
> > > > that's 16,000 installs this week alone.
> > > >
> > > > If say 80% of them haven't been done then there are 12,800
disgruntled
> > > > customers occupying lets say 5 mins of a CSR's time. If a CSR's cost
> to
> > > > Foxtel is approx $50/hour then that's $53,000.
> > > >
> > > > If 50% of the callers are getting a free install then that's a loss
of
> > > > revenue for Foxtel of $320,000.
> > > >
> > > > If say 20% of them are getting 1 months free service @ an average of
> > > > $70.00/month then there's an additional loss of revenue for foxtel
of
> > > > $180,000.
> > > >
> > > > That's a staggering $553,000 loss in a week.
> > > >
> > > > They have also offered the 800 installers an extra $1,000. That's
> > another
> > > > $800,000 and it's been rejected.
> > > >
> > > > The loss to Foxtel for this little outburst is going to heading
> towards
> > > $2m
> > > > by the time it's over.
> > > >
> > > > If 100,000 are waiting to sign up surely Foxtel can afford an
increase
> > of
> > > > say $20 per installation. That's an extra $480 in the pockets of the
> > > > installers per week if they do 4 installs per day 6 days a week.
> > > >
> > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>

[Sean Anderson]

"ppudney" <ppudney@bigpond.net.au> wrote in message
news:Q6f6c.109511$Wa.32953@news-server.bigpond.net.au...
> Installer that did my place said he was making a small fortune.
> Averaging 10+ installs / day.

Can he come to my place - I'm waiting on third time lucky - first one
cancelled, 2nd one no-show.

[Max Power]

"matt" <git@msn.com> wrote in message
news:5ob6c.108782$Wa.60943@news-server.bigpond.net.au...
> Seems to me that the people at Foxtel don't have a business brain between
> them.
>

Which is why they are ripe for a takeover from Vevendi who will sort them
out once and for all.

Vevendi certainly won't allow this crap to go on..

[The Captain]

10 + a day ?? Either he's pulling himself, or I'd hate to see the quality
of his work !

"ppudney" <ppudney@bigpond.net.au> wrote in message
news:Q6f6c.109511$Wa.32953@news-server.bigpond.net.au...
> Installer that did my place said he was making a small fortune.
> Averaging 10+ installs / day.
>
>
> "matt" <git@msn.com> wrote in message
> news:Red6c.108976$Wa.37739@news-server.bigpond.net.au...
> > Thank you captain.....
> >
> > Is it me or does this seem like a conversation from a well known 60's tv
> > series? ;-)
> >
> >
> >
> > "The Captain" <me@home.under.the.water.au> wrote in message
> > news:40595d89@duster.adelaide.on.net...
> > > Nah, it wont work ... it's too logical.
> > >
> > > "matt" <git@msn.com> wrote in message
> > > news:5ob6c.108782$Wa.60943@news-server.bigpond.net.au...
> > > > Seems to me that the people at Foxtel don't have a business brain
> > between
> > > > them.
> > > >
> > > > If there's 800 installers and they can get through say 4 installs a
> day
> > > > that's 16,000 installs this week alone.
> > > >
> > > > If say 80% of them haven't been done then there are 12,800
disgruntled
> > > > customers occupying lets say 5 mins of a CSR's time. If a CSR's cost
> to
> > > > Foxtel is approx $50/hour then that's $53,000.
> > > >
> > > > If 50% of the callers are getting a free install then that's a loss
of
> > > > revenue for Foxtel of $320,000.
> > > >
> > > > If say 20% of them are getting 1 months free service @ an average of
> > > > $70.00/month then there's an additional loss of revenue for foxtel
of
> > > > $180,000.
> > > >
> > > > That's a staggering $553,000 loss in a week.
> > > >
> > > > They have also offered the 800 installers an extra $1,000. That's
> > another
> > > > $800,000 and it's been rejected.
> > > >
> > > > The loss to Foxtel for this little outburst is going to heading
> towards
> > > $2m
> > > > by the time it's over.
> > > >
> > > > If 100,000 are waiting to sign up surely Foxtel can afford an
increase
> > of
> > > > say $20 per installation. That's an extra $480 in the pockets of the
> > > > installers per week if they do 4 installs per day 6 days a week.
> > > >
> > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>

[Brian D]

interesting idea except Foxtel is not listed - so it cannot be
takenover unless its shareholders - Murchoch, Telstra etc want to sell
it. And almost certainly if one of them wanted to sell they'd have to
offer to the others first (standard term for such a venture).

looks like we're stuck with them for a while. Personally i'd love
Telstra to get out - its just screwing up the market having the
infrastructure provider also the (part) owner of the pay service.
Murdoch can run TV services around the world - you dont have to love
him but he knows business. Telstra on the other hand.....


"Max Power" <maxpower@hairdryer.com> wrote in message news:<40598d55@duster.adelaide.on.net>...
> "matt" <git@msn.com> wrote in message
> news:5ob6c.108782$Wa.60943@news-server.bigpond.net.au...
> > Seems to me that the people at Foxtel don't have a business brain between
> > them.
> >
>
> Which is why they are ripe for a takeover from Vevendi who will sort them
> out once and for all.
>
> Vevendi certainly won't allow this crap to go on..