One way of getting Digital soon (perhaps)

[Elessar]

From AUSPAYTV forums, might help someone:

-----

Hi guys, been reading for a while and just created an account.
Heres my tale of Digital woes. I was booked in for an install on
the 9th, of course they never turned up and I never received any
phone call regarding a new date, after much screwing around
managed to get a date on the 5th of May for install... not holding
my breath though with all the horror stories i have read on here.

However, on paying a visit to my local Dick Smith Power House
this week, I noticed all these Digital Packs for sale, which include
the remote and some propaganda on a cd-rom disc. There were
piles of these everywhere. On talking to a salesman there who
I have gotten a bit chummy with after I bought my Tv off them
last year, I told him my delays and general unhappiness with
getting it installed. To which he replied, "you should have ordered
digital through us, we sign customers up, give them that Digital
pack which is $150, and have an installer there asap. I signed
someone up today and they are getting the install tomorrow".
I told him I was an existing subscriber, and of course this install
deal only applies to new customers. It would seem however,
if you're desperate to get Digital, that one could cancel their analog
service, send back their analog box, and then walk into a Power House
or other electrical department store offering the promotion, and have
Digital installed quite possibly the following day.

This explains a lot about why current subs are getting the shaft,
as posted on here previously, foxtel are all about the new subscribers,
not looking after the existing ones. I was in Power House on Friday
the 19th, so this was amid all this installer strike problems, and still
new customers are getting next day installs. I know its just more furl
for the fire for existing subs, but it's still a possible avenue for those
that got dates well into the 4th quarter of the year.

-----

I saw these packs in DSE this morning, so they are out there.

Elessar

[Alex]

And here it is
http://www.dse.com.au/cgi-bin/dse.storefront/405d636d08001baa2740c0a87f9c0692/Product/View/E2997

That will probably wrap and wont click proper,
So go to dse.com.au and do a search on FOXTEL


Elessar wrote:
> From AUSPAYTV forums, might help someone:
>
> -----
>
> Hi guys, been reading for a while and just created an account.
> Heres my tale of Digital woes. I was booked in for an install on
> the 9th, of course they never turned up and I never received any
> phone call regarding a new date, after much screwing around
> managed to get a date on the 5th of May for install... not holding
> my breath though with all the horror stories i have read on here.
>
> However, on paying a visit to my local Dick Smith Power House
> this week, I noticed all these Digital Packs for sale, which include
> the remote and some propaganda on a cd-rom disc. There were
> piles of these everywhere. On talking to a salesman there who
> I have gotten a bit chummy with after I bought my Tv off them
> last year, I told him my delays and general unhappiness with
> getting it installed. To which he replied, "you should have ordered
> digital through us, we sign customers up, give them that Digital
> pack which is $150, and have an installer there asap. I signed
> someone up today and they are getting the install tomorrow".
> I told him I was an existing subscriber, and of course this install
> deal only applies to new customers. It would seem however,
> if you're desperate to get Digital, that one could cancel their analog
> service, send back their analog box, and then walk into a Power House
> or other electrical department store offering the promotion, and have
> Digital installed quite possibly the following day.
>
> This explains a lot about why current subs are getting the shaft,
> as posted on here previously, foxtel are all about the new subscribers,
> not looking after the existing ones. I was in Power House on Friday
> the 19th, so this was amid all this installer strike problems, and still
> new customers are getting next day installs. I know its just more furl
> for the fire for existing subs, but it's still a possible avenue for those
> that got dates well into the 4th quarter of the year.
>
> -----
>
> I saw these packs in DSE this morning, so they are out there.
>
> Elessar
>
>

[David]

"Alex" <Not_Telling@No-Where.com> wrote in message
news:405d62aa$0$27644$61ce578d@news.syd.swiftdsl.c om.au...
> And here it is
>
http://www.dse.com.au/cgi-bin/dse.storefront/405d636d08001baa2740c0a87f9c069
2/Product/View/E2997
>
> That will probably wrap and wont click proper,
> So go to dse.com.au and do a search on FOXTEL
>

Wraps fine.

Is this for 24month contract as well?

[Hazzard]

Doesn't say when the appointment is for the install!!??


"David" <davluong@hotmail.com> wrote in message
news:405d739b$1@usenet.per.paradox.net.au...
>
> "Alex" <Not_Telling@No-Where.com> wrote in message
> news:405d62aa$0$27644$61ce578d@news.syd.swiftdsl.c om.au...
> > And here it is
> >
>
http://www.dse.com.au/cgi-bin/dse.storefront/405d636d08001baa2740c0a87f9c069
> 2/Product/View/E2997
> >
> > That will probably wrap and wont click proper,
> > So go to dse.com.au and do a search on FOXTEL
> >
>
> Wraps fine.
>
> Is this for 24month contract as well?
>
>

[The Captain]

I saw the ad for these packs on the back of a Harvey Norman catalogue and
went in to check it out for the same reason - my 16 March install was
cancelled and Im still waiting for another date.

Talking to the sales people there, they said that the packages still needed
a tech to come out to provide and install the decoder, and those who do
these installs are the same techs doing the other upgrades/installs, and
therefore the customer is still under the same installation cloud as anyone
else at present.

I'd be really interested to know if the customer who was supposed to get
installed "tomorrow" actually got it done ... highly unlikely IMHO.

One other thing they did say, tho, was there is an upgrade pack coming out
for existing Foxtel subscribers, so I'd be interested to see the contents
and cost of this new pack.

Cheers
Cap

"Elessar" <elessar@bigpond.net.au> wrote in message
news:4h97c.118167$Wa.24357@news-server.bigpond.net.au...
> From AUSPAYTV forums, might help someone:
>
> -----
>
> Hi guys, been reading for a while and just created an account.
> Heres my tale of Digital woes. I was booked in for an install on
> the 9th, of course they never turned up and I never received any
> phone call regarding a new date, after much screwing around
> managed to get a date on the 5th of May for install... not holding
> my breath though with all the horror stories i have read on here.
>
> However, on paying a visit to my local Dick Smith Power House
> this week, I noticed all these Digital Packs for sale, which include
> the remote and some propaganda on a cd-rom disc. There were
> piles of these everywhere. On talking to a salesman there who
> I have gotten a bit chummy with after I bought my Tv off them
> last year, I told him my delays and general unhappiness with
> getting it installed. To which he replied, "you should have ordered
> digital through us, we sign customers up, give them that Digital
> pack which is $150, and have an installer there asap. I signed
> someone up today and they are getting the install tomorrow".
> I told him I was an existing subscriber, and of course this install
> deal only applies to new customers. It would seem however,
> if you're desperate to get Digital, that one could cancel their analog
> service, send back their analog box, and then walk into a Power House
> or other electrical department store offering the promotion, and have
> Digital installed quite possibly the following day.
>
> This explains a lot about why current subs are getting the shaft,
> as posted on here previously, foxtel are all about the new subscribers,
> not looking after the existing ones. I was in Power House on Friday
> the 19th, so this was amid all this installer strike problems, and still
> new customers are getting next day installs. I know its just more furl
> for the fire for existing subs, but it's still a possible avenue for those
> that got dates well into the 4th quarter of the year.
>
> -----
>
> I saw these packs in DSE this morning, so they are out there.
>
> Elessar
>
>