Re: 7 days later - still not connected to 3

[thegoons]

Any progress?

"Justin Wigg" <justinwigg (AT) iprimus (DOT) com.au> wrote in message
news:418a195b_1 (AT) news (DOT) iprimus.com.au...
> "thegoons" <thegoons (AT) bigpond (DOT) com> wrote in message
> news:2uudt4F2e5j68U1 (AT) uni-berlin (DOT) de...
> > ...or better still, telephone the Telecommunications Industry Ombudsman
> > (TIO) (contact details at http://www.tio.com.au) and ask them for the
> > high-level complaints resolution number in "3". Failing that, lodge a
> > formal
> > complaint with the TIO.
>
> Thanks for the tips guys. Much-o appreciato! :-)
>
> I'll be calling the TIO in the morning...
> --
> SQL> select * from users | Justin Wigg - Melbourne, AUSTRALIA
> where clue > 0; | http://www.dws.com.au
> no rows selected | Reply: jwigg (AT) dws (DOT) com.au
>
>

[Justin Wigg]

"thegoons" <thegoons (AT) bigpond (DOT) com> wrote in message
news:2v0s69F2f94e0U1 (AT) uni-berlin (DOT) de...
> Any progress?

Yep, contacted the TIO this morning (Friday) who told me that I first need
to attempt
to settle the matter through 3's high-level complaint centre. They supplied
the number and advised me to get back in contact with TIO if there is no
satisfactory resolution.

I haven't had a chance to call 3 yet - I'll do that tomorrow. I'll let you
know how it goes! Thanks again...
--
SQL> select * from users | Justin Wigg - Melbourne, AUSTRALIA
where clue > 0; | http://www.dws.com.au
no rows selected | Reply: jwigg (AT) dws (DOT) com.au