Serialpest
06-12-2004, 06:38 PM
My cars a lemon
Posted: 06 Dec 04 11:46
Post subject: HOLDEN VECTRA = LEMON
Company / Organisation name: Holden
Issue type: Complaint
------------------------------------------------------------------------
I purchased a brand new Vectra in 2001. The car has had numerous faults and
many parts
replaced, some up to 4 times. I have never come across such poor customer
service,
nor poor workmanship with any other product or service provider in my life.
My car
has had leaks from the radiator, windows and power steering. The noise and
movement I
constantly reported for three years and investigated by Holden Head Office
Engineers
was repeatedly put down to "normal road noise" and my stupidity as a female,
but in
actual fact it was a the fuel tank being loose. The weight of the fuel was
causing
the movement, and the noise was obviously friction. Teh roof struts not
being in
place was causing the car to vibrate as if it needed a major wheel alignment
and was
difficult to keep on the road. It has intermittent motor and electrical
faults that
Holden mechanics are unable to repair. Even the CD player was faulty and had
to be
replaced. As a single mum I am very disheartened that a car I worked very
hard to pay
for and believed I would have for at least 10 years is such a dud, not to
mention the
fear I have for the safety of myself and my child driving this car.
Especially when
it frequently faults in intersections and all I can do is hope it moves
before I am
hit by another car, truck or bus. Holden appear to have no concern for our
safety,
they think I have no right to be angry and when asked are they proud of the
product I
have been supplied with appear to have no care about what I am going through
or have
to tolerate. I believe car manufacturers should have to replace cars like
mine or
give a full refund to the consumer. This would make them more accountable
and more
likely to do a better job building the car initially and servicing it
afterwards.
Holden's score from me out of 10 is definately minus one million.
Can you advise me on what I can put on a sign on my car to let others know
how bad it
is?Back to top
Posted: 06 Dec 04 11:46
Post subject: HOLDEN VECTRA = LEMON
Company / Organisation name: Holden
Issue type: Complaint
------------------------------------------------------------------------
I purchased a brand new Vectra in 2001. The car has had numerous faults and
many parts
replaced, some up to 4 times. I have never come across such poor customer
service,
nor poor workmanship with any other product or service provider in my life.
My car
has had leaks from the radiator, windows and power steering. The noise and
movement I
constantly reported for three years and investigated by Holden Head Office
Engineers
was repeatedly put down to "normal road noise" and my stupidity as a female,
but in
actual fact it was a the fuel tank being loose. The weight of the fuel was
causing
the movement, and the noise was obviously friction. Teh roof struts not
being in
place was causing the car to vibrate as if it needed a major wheel alignment
and was
difficult to keep on the road. It has intermittent motor and electrical
faults that
Holden mechanics are unable to repair. Even the CD player was faulty and had
to be
replaced. As a single mum I am very disheartened that a car I worked very
hard to pay
for and believed I would have for at least 10 years is such a dud, not to
mention the
fear I have for the safety of myself and my child driving this car.
Especially when
it frequently faults in intersections and all I can do is hope it moves
before I am
hit by another car, truck or bus. Holden appear to have no concern for our
safety,
they think I have no right to be angry and when asked are they proud of the
product I
have been supplied with appear to have no care about what I am going through
or have
to tolerate. I believe car manufacturers should have to replace cars like
mine or
give a full refund to the consumer. This would make them more accountable
and more
likely to do a better job building the car initially and servicing it
afterwards.
Holden's score from me out of 10 is definately minus one million.
Can you advise me on what I can put on a sign on my car to let others know
how bad it
is?Back to top