I recently bought a Manhattan "True-Touch" tablet with USB support but I am
having problem getting it to work under XP SP2.
When I plug in the USB, I get following messages:
- Found new hardware Tablet WP5540U
- Found new hardware USB Human Interface Device
Then I am presented with a "Found New Hardware Wizard" window. Here I tried
all the available options. Whatever I try, I keep getting the following error:
"There was a problem installing this hardware:
An error occurred during the installation of the device
The data is invalid"
I tried plugging in the tablet on my friend's Win2000 machine. It works
perfect there. I didn't have to install any drivers, just a simple plug and
play. So why is it complaining on XP SP2? My USB port has no problem. I was
using my scanner on that very port. I also tried in other USB ports- got same
Is it something to do with USB Human Interface Device? I don't know what
that exactly is. Out of curiousity, I checked the Services under
Administrative Tools (Start > Run > services.msc). Here I found "Human
Interface Device Access". It was stopped. I tried to start it but I get the
"Could not start the Human Interface Device Access service on Local Computer.
Error 126: The specified module could not be found."
Since my tablet works under Win2000, I think the problem is with my XP,
possibly in that Human Interface Device thing. I sent email to "Manhattan"
but I am yet to get a reply from them. So I need some expert advice on this
My system: WinXP Pro SP2, Pentium4 CPU 2.60GHz, 512MB RAM.
Thanx a lot!