It's possible to order a pc online.
It's possible to get it delivered at home.
But when it breaks the user must return it himself to the reseller.
Thus the user has to drive to the reseller or go to the postal office and
pack it up etc.
Maybe the reverse would be possible as well.
At the website you tell them what you need to transport back to the
reseller, the dimensions etc.
The delivery dude comes by with boxes.
You place the stuff in the boxes.
And he takes it back and returns it to the reseller.
Good idea ?