eyo technlogies For your PC needs
+ Reply to Thread
Results 1 to 9 of 9

Thread: Windows not loading, unable to start laptop

  1. #1
    Ext User(Binaryx) Guest

    Windows not loading, unable to start laptop


    Dell Vostro 1520 notebook running Windows 7, worked fine around 2 years,
    but today got problem: when tried power on, it not load windows, stay black
    screen, and three active(On) indicators: numeric keypad icon(flashing),
    caps lock and keylock symbols.
    I tried unlock keyboard by by pressing keylock key, but this not help.
    Laptop not load Windows, nor allow shut down it via pressing "Power"
    button. I only can shut it down by unplugging power adapter jack.
    Notebook was powered from AC power supply, as internal battery was removed.
    I tried with installed battery, but as soon I swith the Power on, it just
    shut down after second or so.
    Is this hard disk problem, showing hard disk failure?

  2. #2
    Ext User(Ken) Guest

    Re: Windows not loading, unable to start laptop

    Binaryx wrote:
    > Dell Vostro 1520 notebook running Windows 7, worked fine around 2 years,
    > but today got problem: when tried power on, it not load windows, stay black
    > screen, and three active(On) indicators: numeric keypad icon(flashing),
    > caps lock and keylock symbols.
    > I tried unlock keyboard by by pressing keylock key, but this not help.
    > Laptop not load Windows, nor allow shut down it via pressing "Power"
    > button. I only can shut it down by unplugging power adapter jack.
    > Notebook was powered from AC power supply, as internal battery was removed.
    > I tried with installed battery, but as soon I swith the Power on, it just
    > shut down after second or so.
    > Is this hard disk problem, showing hard disk failure?


    I cannot say definitively what your problem is, but here is what I
    would do if the laptop were mine: Remove the RAM and clean the contacts
    before reinstalling it. It is not uncommon for the contacts to fail in
    contacting the connectors, and if they do, the computer will not start.
    Use either a pencil eraser or a cotton swap and alcohol to clean the
    RAM contacts.

  3. #3
    Ext User(John Williamson) Guest

    Re: Windows not loading, unable to start laptop

    Binaryx wrote:
    > Dell Vostro 1520 notebook running Windows 7, worked fine around 2 years,
    > but today got problem: when tried power on, it not load windows, stay black
    > screen, and three active(On) indicators: numeric keypad icon(flashing),
    > caps lock and keylock symbols.
    > I tried unlock keyboard by by pressing keylock key, but this not help.
    > Laptop not load Windows, nor allow shut down it via pressing "Power"
    > button. I only can shut it down by unplugging power adapter jack.
    > Notebook was powered from AC power supply, as internal battery was removed.
    > I tried with installed battery, but as soon I swith the Power on, it just
    > shut down after second or so.
    > Is this hard disk problem, showing hard disk failure?


    Check the codes shown here:-

    http://www.bay-wolf.com/portpostcodes.htm

    It'll be a starting point, anyway. It looks like either a bad CPU or
    motherboard, unfortunately, from your description.

    --
    Tciao for Now!

    John.

  4. #4
    Ext User(GlowingBlueMist) Guest

    Re: Windows not loading, unable to start laptop

    On 1/15/2012 12:41 PM, Binaryx wrote:
    > Dell Vostro 1520 notebook running Windows 7, worked fine around 2 years,
    > but today got problem: when tried power on, it not load windows, stay black
    > screen, and three active(On) indicators: numeric keypad icon(flashing),
    > caps lock and keylock symbols.
    > I tried unlock keyboard by by pressing keylock key, but this not help.
    > Laptop not load Windows, nor allow shut down it via pressing "Power"
    > button. I only can shut it down by unplugging power adapter jack.
    > Notebook was powered from AC power supply, as internal battery was removed.
    > I tried with installed battery, but as soon I swith the Power on, it just
    > shut down after second or so.
    > Is this hard disk problem, showing hard disk failure?


    My first look into a problem like you are describing is to grab one of
    the Live Linux boot CD's and see if the system will come up using that.
    If you are not able to make the system boot from the CD due to the
    system not allowing you to use the right function key or gain access to
    the BIOS then just plain unplug the hard drive and then try booting the
    CD. Either way if the CD boots and the system comes up then the problem
    is either just a plain corrupted version of Windows or the hard drive
    itself.

    If the system does boot using the Live Linux CD of your choice I would
    then download and burn a copy of the hard drive manufacturers bootable
    drive tester/fixer program and have a go with it. Should the drive
    testing software report no problem then it's probably time to bite the
    bullet and re-install windows.

    You can download an ISO file of many versions of bootable Linux at:

    http://livecdlist.com/

    I'd suggest Puppy Linux as your first try since the download is small
    and it usually can figure out the hardware enough to bring up most laptops.


  5. #5
    Ext User(Binaryx) Guest

    Re: Windows not loading, unable to start laptop

    GlowingBlueMist <GlowingBlueMist@itruely.invalid> wrote in
    news:jevmr3$k7t$1@dont-email.me:

    > On 1/15/2012 12:41 PM, Binaryx wrote:
    >> Dell Vostro 1520 notebook running Windows 7, worked fine around 2
    >> years, but today got problem: when tried power on, it not load
    >> windows, stay black screen, and three active(On) indicators: numeric
    >> keypad icon(flashing), caps lock and keylock symbols.
    >> I tried unlock keyboard by by pressing keylock key, but this not
    >> help. Laptop not load Windows, nor allow shut down it via pressing
    >> "Power" button. I only can shut it down by unplugging power adapter
    >> jack. Notebook was powered from AC power supply, as internal battery
    >> was removed. I tried with installed battery, but as soon I swith the
    >> Power on, it just shut down after second or so.
    >> Is this hard disk problem, showing hard disk failure?

    >
    > My first look into a problem like you are describing is to grab one of
    > the Live Linux boot CD's and see if the system will come up using
    > that.
    > If you are not able to make the system boot from the CD due to the
    > system not allowing you to use the right function key or gain access
    > to the BIOS then just plain unplug the hard drive and then try booting
    > the CD. Either way if the CD boots and the system comes up then the
    > problem is either just a plain corrupted version of Windows or the
    > hard drive itself.
    >
    > If the system does boot using the Live Linux CD of your choice I would
    > then download and burn a copy of the hard drive manufacturers bootable
    > drive tester/fixer program and have a go with it. Should the drive
    > testing software report no problem then it's probably time to bite the
    > bullet and re-install windows.
    >
    > You can download an ISO file of many versions of bootable Linux at:
    >
    > http://livecdlist.com/
    >
    > I'd suggest Puppy Linux as your first try since the download is small
    > and it usually can figure out the hardware enough to bring up most
    > laptops.
    >

    -----------
    I can no do this.
    Notebook power on then off, just after a few seconds. No blue device status
    lights shown anymore, no post. But at first time, when this failure
    happens, the device status lights showed LED error Codes in a no-POST
    situation, which was FLASH-ON-ON, which defined as possibly System board
    error, according to pic.2 Service manual:

    http://support.dell.com/support/edoc...iags.htm?~file
    =/systems/vos1520/en/sm/diags.htm

    Is there chance that this can be CPU failure, not motherboard?
    How to determine exact Motherboard model Part number? Is it possible find
    it without dissasembling laptop? I am wondering how much cost new
    motherboard? Notebook was very light used, only at home.

    Regards


  6. #6
    Ext User(John Williamson) Guest

    Re: Windows not loading, unable to start laptop

    Binaryx wrote:
    > GlowingBlueMist <GlowingBlueMist@itruely.invalid> wrote in
    > news:jevmr3$k7t$1@dont-email.me:
    >
    >> On 1/15/2012 12:41 PM, Binaryx wrote:
    >>> Dell Vostro 1520 notebook running Windows 7, worked fine around 2
    >>> years, but today got problem: when tried power on, it not load
    >>> windows, stay black screen, and three active(On) indicators: numeric
    >>> keypad icon(flashing), caps lock and keylock symbols.
    >>> I tried unlock keyboard by by pressing keylock key, but this not
    >>> help. Laptop not load Windows, nor allow shut down it via pressing
    >>> "Power" button. I only can shut it down by unplugging power adapter
    >>> jack. Notebook was powered from AC power supply, as internal battery
    >>> was removed. I tried with installed battery, but as soon I swith the
    >>> Power on, it just shut down after second or so.
    >>> Is this hard disk problem, showing hard disk failure?

    >> My first look into a problem like you are describing is to grab one of
    >> the Live Linux boot CD's and see if the system will come up using
    >> that.
    >> If you are not able to make the system boot from the CD due to the
    >> system not allowing you to use the right function key or gain access
    >> to the BIOS then just plain unplug the hard drive and then try booting
    >> the CD. Either way if the CD boots and the system comes up then the
    >> problem is either just a plain corrupted version of Windows or the
    >> hard drive itself.
    >>
    >> If the system does boot using the Live Linux CD of your choice I would
    >> then download and burn a copy of the hard drive manufacturers bootable
    >> drive tester/fixer program and have a go with it. Should the drive
    >> testing software report no problem then it's probably time to bite the
    >> bullet and re-install windows.
    >>
    >> You can download an ISO file of many versions of bootable Linux at:
    >>
    >> http://livecdlist.com/
    >>
    >> I'd suggest Puppy Linux as your first try since the download is small
    >> and it usually can figure out the hardware enough to bring up most
    >> laptops.
    >>

    > -----------
    > I can no do this.
    > Notebook power on then off, just after a few seconds. No blue device status
    > lights shown anymore, no post. But at first time, when this failure
    > happens, the device status lights showed LED error Codes in a no-POST
    > situation, which was FLASH-ON-ON, which defined as possibly System board
    > error, according to pic.2 Service manual:
    >
    > http://support.dell.com/support/edoc...iags.htm?~file
    > =/systems/vos1520/en/sm/diags.htm
    >
    > Is there chance that this can be CPU failure, not motherboard?
    > How to determine exact Motherboard model Part number? Is it possible find
    > it without dissasembling laptop? I am wondering how much cost new
    > motherboard? Notebook was very light used, only at home.
    >

    The new motherboard plus labour for fitting it will probably cost more
    than a replacement computer, unfortunately.

    The fault code you got is one that tells you that the BIOS can't find
    the processor.

    Other sources suggest that you should try removing, cleaning the
    contacts on, and reseating the RAM, and replacing the button cell which
    you will find in the RAM access area. While doing this, take all
    necessary anti-static precautions.
    Instructions here:-

    http://support.dell.com/support/edoc...m/coinbatt.htm

    If doing this does not help, then you need a new motherboard, or to
    contact someone who can replace the processor on your existing motherboard.



    --
    Tciao for Now!

    John.

  7. #7
    Ext User(Smiles) Guest

    Re: Windows not loading, unable to start laptop

    Binaryx wrote:
    > Dell Vostro 1520 notebook running Windows 7, worked fine around 2 years,
    > but today got problem: when tried power on, it not load windows, stay black
    > screen, and three active(On) indicators: numeric keypad icon(flashing),
    > caps lock and keylock symbols.
    > I tried unlock keyboard by by pressing keylock key, but this not help.
    > Laptop not load Windows, nor allow shut down it via pressing "Power"
    > button. I only can shut it down by unplugging power adapter jack.
    > Notebook was powered from AC power supply, as internal battery was removed.
    > I tried with installed battery, but as soon I swith the Power on, it just
    > shut down after second or so.
    > Is this hard disk problem, showing hard disk failure?

    memory serves me if you hold the D key down as you power up it will go
    into diagnostic mode as long as cpu works

  8. #8
    Ext User(Binaryx) Guest

    Re: Windows not loading, unable to start laptop

    John Williamson <johnwilliamson@oysterbroadcast.co.uk> wrote in
    news:9ni9rrFgspU1@mid.individual.net:

    > Binaryx wrote:
    >> GlowingBlueMist <GlowingBlueMist@itruely.invalid> wrote in
    >> news:jevmr3$k7t$1@dont-email.me:
    >>
    >>> On 1/15/2012 12:41 PM, Binaryx wrote:
    >>>> Dell Vostro 1520 notebook running Windows 7, worked fine around 2
    >>>> years, but today got problem: when tried power on, it not load
    >>>> windows, stay black screen, and three active(On) indicators:
    >>>> numeric keypad icon(flashing), caps lock and keylock symbols.
    >>>> I tried unlock keyboard by by pressing keylock key, but this not
    >>>> help. Laptop not load Windows, nor allow shut down it via pressing
    >>>> "Power" button. I only can shut it down by unplugging power adapter
    >>>> jack. Notebook was powered from AC power supply, as internal
    >>>> battery was removed. I tried with installed battery, but as soon I
    >>>> swith the Power on, it just shut down after second or so.
    >>>> Is this hard disk problem, showing hard disk failure?
    >>> My first look into a problem like you are describing is to grab one
    >>> of the Live Linux boot CD's and see if the system will come up using
    >>> that.
    >>> If you are not able to make the system boot from the CD due to the
    >>> system not allowing you to use the right function key or gain access
    >>> to the BIOS then just plain unplug the hard drive and then try
    >>> booting the CD. Either way if the CD boots and the system comes up
    >>> then the problem is either just a plain corrupted version of Windows
    >>> or the hard drive itself.
    >>>
    >>> If the system does boot using the Live Linux CD of your choice I
    >>> would then download and burn a copy of the hard drive manufacturers
    >>> bootable drive tester/fixer program and have a go with it. Should
    >>> the drive testing software report no problem then it's probably time
    >>> to bite the bullet and re-install windows.
    >>>
    >>> You can download an ISO file of many versions of bootable Linux at:
    >>>
    >>> http://livecdlist.com/
    >>>
    >>> I'd suggest Puppy Linux as your first try since the download is
    >>> small and it usually can figure out the hardware enough to bring up
    >>> most laptops.
    >>>

    >> -----------
    >> I can no do this.
    >> Notebook power on then off, just after a few seconds. No blue device
    >> status lights shown anymore, no post. But at first time, when this
    >> failure happens, the device status lights showed LED error Codes in a
    >> no-POST situation, which was FLASH-ON-ON, which defined as possibly
    >> System board error, according to pic.2 Service manual:
    >>
    >> http://support.dell.com/support/edoc.../sm/diags.htm?
    >> ~file =/systems/vos1520/en/sm/diags.htm
    >>
    >> Is there chance that this can be CPU failure, not motherboard?
    >> How to determine exact Motherboard model Part number? Is it possible
    >> find it without dissasembling laptop? I am wondering how much cost
    >> new motherboard? Notebook was very light used, only at home.
    >>

    > The new motherboard plus labour for fitting it will probably cost more
    > than a replacement computer, unfortunately.
    >
    > The fault code you got is one that tells you that the BIOS can't find
    > the processor.
    >
    > Other sources suggest that you should try removing, cleaning the
    > contacts on, and reseating the RAM, and replacing the button cell
    > which you will find in the RAM access area. While doing this, take all
    > necessary anti-static precautions.
    > Instructions here:-
    >
    > http://support.dell.com/support/edoc...sm/coinbatt.ht
    > m
    >
    > If doing this does not help, then you need a new motherboard, or to
    > contact someone who can replace the processor on your existing
    > motherboard.


    -------------


    I just shown notebook to repair service for quick advice, and he assumed
    that it can be Northern Bridge faults, they can replace Northern Bridge,
    but cost is not much different from new motherboard. He also tried to pull
    out RAM then insert it back, but this not changed anything.

    Regards

  9. #9
    Ext User(Unk) Guest

    Re: Windows not loading, unable to start laptop

    On Sun, 15 Jan 2012 18:41:14 +0000 (UTC), Binaryx <no-spam@xnews.com> wrote:

    >
    >Dell Vostro 1520 notebook running Windows 7, worked fine around 2 years,
    >but today got problem: when tried power on, it not load windows, stay black
    >screen, and three active(On) indicators: numeric keypad icon(flashing),
    >caps lock and keylock symbols.
    >I tried unlock keyboard by by pressing keylock key, but this not help.
    >Laptop not load Windows, nor allow shut down it via pressing "Power"
    >button. I only can shut it down by unplugging power adapter jack.
    >Notebook was powered from AC power supply, as internal battery was removed.
    >I tried with installed battery, but as soon I swith the Power on, it just
    >shut down after second or so.
    >Is this hard disk problem, showing hard disk failure?


    It's not completing the BIOS Power On Self Test.

    Check to see if it's still under warranty first. Use the Service Tag on the bottom of the laptop
    http://support.dell.com/support/topi...s_info/details


    Is the fan starting when ypu press the power on? If yes, skip to #2 .
    It probably overheated. If you're capable, disassemble and clean out the cooling system. Check
    for 5v on the fan plug when you start it up. No fan voltage? Motherboard is probably damaged.


    #2
    Remove the AC adapter, all memory, main battery, Hard drive, CD-ROM, wireless card and CMOS
    battery. (Everything removeable that could be shorted out preventing the BIOS POST)
    Hold the Power-on switch for 60 seconds.

    Plug in one stick of ram and the AC adapter and try to start.
    Sometimes one of the memory BANKS go bad, not the memory. Put the stick of RAM in the other bank
    and try again.. Still no? Remove the RAM and put the second one in and repeat test.


    If it starts, replace another removed peripheral and retry until you find the bad one.

    If you get this far and it still won't start, you'll need a repair shop.

    Unk




+ Reply to Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts