Have a HP Pavillion a550e AMD 3400 64 bit system that worked fine
and then I installed SP2 and now whenever I do an install of a
program and a restart is required the system hangs and you must shut
down manually. Normal shutdown is not a problem. I have read on HP's
help forum that many AMD 64 bit users are also having the hanging
problem on restart after SP2 install. Does anybody have any
suggestions or additional info other than to do a system restore.
thanks garry
This is usually related to a system with an AMD64 bit processor and a video
card that requires a driver whose name is "mpegport.sys". If you have such
a videocard, then you cannot install SP2 on your machine until the
manufacturer of your video card releases drivers that are compatible with
SP2.
Bobby
"garry" <garryhatter@telus.net> wrote in message
news:qiesr0dg5rne829blea2497d0d9sms0316@4ax.com...
> Have a HP Pavillion a550e AMD 3400 64 bit system that worked fine
> and then I installed SP2 and now whenever I do an install of a
> program and a restart is required the system hangs and you must shut
> down manually. Normal shutdown is not a problem. I have read on HP's
> help forum that many AMD 64 bit users are also having the hanging
> problem on restart after SP2 install. Does anybody have any
> suggestions or additional info other than to do a system restore.
> thanks garry
I have a radeon 9800 video card but judging from other users this
seems to be a universal amd 64 bit problem that all won't take SP2
update.
On Mon, 13 Dec 2004 15:17:22 -1000, "NoNoBadDog!"
<mypants_bjsledgeATpixi.com> wrote:
>This is usually related to a system with an AMD64 bit processor and a video
>card that requires a driver whose name is "mpegport.sys". If you have such
>a videocard, then you cannot install SP2 on your machine until the
>manufacturer of your video card releases drivers that are compatible with
>SP2.
>
>Bobby
>
>"garry" <garryhatter@telus.net> wrote in message
>news:qiesr0dg5rne829blea2497d0d9sms0316@4ax.com.. .
>> Have a HP Pavillion a550e AMD 3400 64 bit system that worked fine
>> and then I installed SP2 and now whenever I do an install of a
>> program and a restart is required the system hangs and you must shut
>> down manually. Normal shutdown is not a problem. I have read on HP's
>> help forum that many AMD 64 bit users are also having the hanging
>> problem on restart after SP2 install. Does anybody have any
>> suggestions or additional info other than to do a system restore.
>> thanks garry
>
I have 5 computers all using ATI cards;
1. 9700 AIW pro - AMD64 3200+
2. 9600 XT - AMD64 3000+
3. 9800 Pro - AMD64 3800+
4 9800 XT - AMD64 3800+
5 9200 SE - AMD64 3000+
Not a single problem with any of them and SP2. It is not an AMD64 problem.
I have read only your post claiming a problem with AMD64. I guess your
situation is unique
Bobby
<garryhatter@telus.net> wrote in message
news:qg5ur0lp7cfhoq57fuphcvbu1eesfhj7fb@4ax.com...
>
> I have a radeon 9800 video card but judging from other users this
> seems to be a universal amd 64 bit problem that all won't take SP2
> update.
>
> On Mon, 13 Dec 2004 15:17:22 -1000, "NoNoBadDog!"
> <mypants_bjsledgeATpixi.com> wrote:
>
>>This is usually related to a system with an AMD64 bit processor and a
>>video
>>card that requires a driver whose name is "mpegport.sys". If you have
>>such
>>a videocard, then you cannot install SP2 on your machine until the
>>manufacturer of your video card releases drivers that are compatible with
>>SP2.
>>
>>Bobby
>>
>>"garry" <garryhatter@telus.net> wrote in message
>>news:qiesr0dg5rne829blea2497d0d9sms0316@4ax.com. ..
>>> Have a HP Pavillion a550e AMD 3400 64 bit system that worked fine
>>> and then I installed SP2 and now whenever I do an install of a
>>> program and a restart is required the system hangs and you must shut
>>> down manually. Normal shutdown is not a problem. I have read on HP's
>>> help forum that many AMD 64 bit users are also having the hanging
>>> problem on restart after SP2 install. Does anybody have any
>>> suggestions or additional info other than to do a system restore.
>>> thanks garry
>>
>
Hi, I've also used two different ATI video cards with my A8V and AMD64, a
9800XT and now a X800Pro. None of them have had the issues being referred
to.....
ChrisC
"NoNoBadDog!" <mypants_bjsledgeATpixi.com> wrote in message
news:ekjjpAh4EHA.2156@TK2MSFTNGP10.phx.gbl...
>I have 5 computers all using ATI cards;
>
> 1. 9700 AIW pro - AMD64 3200+
> 2. 9600 XT - AMD64 3000+
> 3. 9800 Pro - AMD64 3800+
> 4 9800 XT - AMD64 3800+
> 5 9200 SE - AMD64 3000+
>
> Not a single problem with any of them and SP2. It is not an AMD64
> problem.
> I have read only your post claiming a problem with AMD64. I guess your
> situation is unique
>
> Bobby
>
> <garryhatter@telus.net> wrote in message
> news:qg5ur0lp7cfhoq57fuphcvbu1eesfhj7fb@4ax.com...
>>
>> I have a radeon 9800 video card but judging from other users this
>> seems to be a universal amd 64 bit problem that all won't take SP2
>> update.
>>
>> On Mon, 13 Dec 2004 15:17:22 -1000, "NoNoBadDog!"
>> <mypants_bjsledgeATpixi.com> wrote:
>>
>>>This is usually related to a system with an AMD64 bit processor and a
>>>video
>>>card that requires a driver whose name is "mpegport.sys". If you have
>>>such
>>>a videocard, then you cannot install SP2 on your machine until the
>>>manufacturer of your video card releases drivers that are compatible with
>>>SP2.
>>>
>>>Bobby
>>>
>>>"garry" <garryhatter@telus.net> wrote in message
>>>news:qiesr0dg5rne829blea2497d0d9sms0316@4ax.com ...
>>>> Have a HP Pavillion a550e AMD 3400 64 bit system that worked fine
>>>> and then I installed SP2 and now whenever I do an install of a
>>>> program and a restart is required the system hangs and you must shut
>>>> down manually. Normal shutdown is not a problem. I have read on HP's
>>>> help forum that many AMD 64 bit users are also having the hanging
>>>> problem on restart after SP2 install. Does anybody have any
>>>> suggestions or additional info other than to do a system restore.
>>>> thanks garry
>>>
>>
>
>
here is a link to HP forums where the problem is further discussed
http://forums1.itrc.hp.com/service/f...hreadId=757138
On Tue, 14 Dec 2004 01:11:30 GMT, garry <garryhatter@telus.net> wrote:
>Have a HP Pavillion a550e AMD 3400 64 bit system that worked fine
>and then I installed SP2 and now whenever I do an install of a
>program and a restart is required the system hangs and you must shut
>down manually. Normal shutdown is not a problem. I have read on HP's
>help forum that many AMD 64 bit users are also having the hanging
>problem on restart after SP2 install. Does anybody have any
>suggestions or additional info other than to do a system restore.
>thanks garry
There is no issue with AMD64 and SP2. I have 5 AMD64 computers, all of
which have SP installed.
There is an issue with certain hardware devices, mostly video cards and or
DVD Decoders, that use mpegport.sys as a driver. These are common with
AMD64 based systems *AND* Intel based systems. The issue is with the
hardware, and not the AMD64 proc. SP2 restricts access to certain areas of
memory, and mpegport.sys is written in such a way that it attempts to use a
memory address restricted by SP2 and subsequently cant start. This sends
Windows XP into the dreaded infinite loop.
Here is a link that describes the problem:
http://support.microsoft.com/default...b;en-us;878474
Bobby
"garry" <garryhatter@telus.net> wrote in message
news:krhvr01aeue03j7mkc136p9eke78voitnb@4ax.com...
> here is a link to HP forums where the problem is further discussed
>
> http://forums1.itrc.hp.com/service/f...hreadId=757138
>
> On Tue, 14 Dec 2004 01:11:30 GMT, garry <garryhatter@telus.net> wrote:
>
>>Have a HP Pavillion a550e AMD 3400 64 bit system that worked fine
>>and then I installed SP2 and now whenever I do an install of a
>>program and a restart is required the system hangs and you must shut
>>down manually. Normal shutdown is not a problem. I have read on HP's
>>help forum that many AMD 64 bit users are also having the hanging
>>problem on restart after SP2 install. Does anybody have any
>>suggestions or additional info other than to do a system restore.
>>thanks garry
>
This is not the problem, the problem is not that the system
continually tries to reboot but completely opposite in that the
system won't restart like when you install a new program and the
computer says it needs to reboot for the changes to occur but it won't
reboot and hangs there and you have to do it manually. Otherwise the
computer works fine with the exception of the restart function, shut
down mode is normal.
On Tue, 14 Dec 2004 20:28:08 -1000, "NoNoBadDog!"
<mypants_bjsledgeATpixi.com> wrote:
>There is no issue with AMD64 and SP2. I have 5 AMD64 computers, all of
>which have SP installed.
>
>There is an issue with certain hardware devices, mostly video cards and or
>DVD Decoders, that use mpegport.sys as a driver. These are common with
>AMD64 based systems *AND* Intel based systems. The issue is with the
>hardware, and not the AMD64 proc. SP2 restricts access to certain areas of
>memory, and mpegport.sys is written in such a way that it attempts to use a
>memory address restricted by SP2 and subsequently cant start. This sends
>Windows XP into the dreaded infinite loop.
>Here is a link that describes the problem:
>
>http://support.microsoft.com/default...b;en-us;878474
>
>Bobby
>
>
>"garry" <garryhatter@telus.net> wrote in message
>news:krhvr01aeue03j7mkc136p9eke78voitnb@4ax.com.. .
>> here is a link to HP forums where the problem is further discussed
>>
>> http://forums1.itrc.hp.com/service/f...hreadId=757138
>>
>> On Tue, 14 Dec 2004 01:11:30 GMT, garry <garryhatter@telus.net> wrote:
>>
>>>Have a HP Pavillion a550e AMD 3400 64 bit system that worked fine
>>>and then I installed SP2 and now whenever I do an install of a
>>>program and a restart is required the system hangs and you must shut
>>>down manually. Normal shutdown is not a problem. I have read on HP's
>>>help forum that many AMD 64 bit users are also having the hanging
>>>problem on restart after SP2 install. Does anybody have any
>>>suggestions or additional info other than to do a system restore.
>>>thanks garry
>>
>
i had same problem with hp a530n amd 3200 64 bit processor.. with nvidia 5200
video card with 128 megs of ram. the file mpegport.sys isn't found on my
system so it can't be that.
i had to do a complete recovery to get computer back in working order. i
spent 2 hours on phone with hp and 1 hour on phone with microsoft. and if
you search you will find that there is indeed a problem with the amd 64 bit
processors and sp2.
i had same problem with hp a530n amd 3200 64 bit processor.. with nvidia 5200
video card with 128 megs of ram. the file mpegport.sys isn't found on my
system so it can't be that.
i had to do a complete recovery to get computer back in working order. i
spent 2 hours on phone with hp and 1 hour on phone with microsoft. and if
you search you will find that there is indeed a problem with the amd 64 bit
processors and sp2.
i had same problem with hp a530n amd 3200 64 bit processor.. with nvidia 5200
video card with 128 megs of ram. the file mpegport.sys isn't found on my
system so it can't be that.
i had to do a complete recovery to get computer back in working order. i
spent 2 hours on phone with hp and 1 hour on phone with microsoft. and if
you search you will find that there is indeed a problem with the amd 64 bit
processors and sp2.
sorry about extra posting not sure why this happened.
however i see that someone with the same computer as me has gotten the sp2
to work by changing there power options to home/office. i am waiting to hear
if they are still working before i try the install again.
"laurie" wrote:
> i had same problem with hp a530n amd 3200 64 bit processor.. with nvidia 5200
> video card with 128 megs of ram. the file mpegport.sys isn't found on my
> system so it can't be that.
>
> i had to do a complete recovery to get computer back in working order. i
> spent 2 hours on phone with hp and 1 hour on phone with microsoft. and if
> you search you will find that there is indeed a problem with the amd 64 bit
> processors and sp2.
>
>
Hi, sorry but there is no problem with SP2 and AMD64 processors and there
never has been one. My system, as many, has worked perfectly without making
any changes. I've yet to see any posts on the AMD forums that support that
particular myth. You are possibly running older software that isn't
compatible with DEP, thus all you need to do is update....
ChrisC
"laurie" <laurie@discussions.microsoft.com> wrote in message
news:94A1FE2E-14CC-4289-970F-9EB2927E0E32@microsoft.com...
> sorry about extra posting not sure why this happened.
>
> however i see that someone with the same computer as me has gotten the sp2
> to work by changing there power options to home/office. i am waiting to
> hear
> if they are still working before i try the install again.
>
> "laurie" wrote:
>
>> i had same problem with hp a530n amd 3200 64 bit processor.. with nvidia
>> 5200
>> video card with 128 megs of ram. the file mpegport.sys isn't found on my
>> system so it can't be that.
>>
>> i had to do a complete recovery to get computer back in working order. i
>> spent 2 hours on phone with hp and 1 hour on phone with microsoft. and
>> if
>> you search you will find that there is indeed a problem with the amd 64
>> bit
>> processors and sp2.
>>
>>
Hi, sorry but there is no problem with SP2 and AMD64 processors and there
never has been one. My system, as many, has worked perfectly without making
any changes. I've yet to see any posts on the AMD forums that support that
particular myth. You are possibly running older software that isn't
compatible with DEP, thus all you need to do is update....
ChrisC
"laurie" <laurie@discussions.microsoft.com> wrote in message
news:94A1FE2E-14CC-4289-970F-9EB2927E0E32@microsoft.com...
> sorry about extra posting not sure why this happened.
>
> however i see that someone with the same computer as me has gotten the sp2
> to work by changing there power options to home/office. i am waiting to
> hear
> if they are still working before i try the install again.
>
> "laurie" wrote:
>
>> i had same problem with hp a530n amd 3200 64 bit processor.. with nvidia
>> 5200
>> video card with 128 megs of ram. the file mpegport.sys isn't found on my
>> system so it can't be that.
>>
>> i had to do a complete recovery to get computer back in working order. i
>> spent 2 hours on phone with hp and 1 hour on phone with microsoft. and
>> if
>> you search you will find that there is indeed a problem with the amd 64
>> bit
>> processors and sp2.
>>
>>
Whoops, my apologies for the double posting....
ChrisC
"Chris Catt" <cuke(nospam)@hotmail.com> wrote in message
news:eJZ2sL19EHA.3376@TK2MSFTNGP12.phx.gbl...
> Hi, sorry but there is no problem with SP2 and AMD64 processors and there
> never has been one. My system, as many, has worked perfectly without
> making
> any changes. I've yet to see any posts on the AMD forums that support that
> particular myth. You are possibly running older software that isn't
> compatible with DEP, thus all you need to do is update....
> ChrisC
> "laurie" <laurie@discussions.microsoft.com> wrote in message
> news:94A1FE2E-14CC-4289-970F-9EB2927E0E32@microsoft.com...
>> sorry about extra posting not sure why this happened.
>>
>> however i see that someone with the same computer as me has gotten the
>> sp2
>> to work by changing there power options to home/office. i am waiting to
>> hear
>> if they are still working before i try the install again.
>>
>> "laurie" wrote:
>>
>>> i had same problem with hp a530n amd 3200 64 bit processor.. with nvidia
>>> 5200
>>> video card with 128 megs of ram. the file mpegport.sys isn't found on
>>> my
>>> system so it can't be that.
>>>
>>> i had to do a complete recovery to get computer back in working order.
>>> i
>>> spent 2 hours on phone with hp and 1 hour on phone with microsoft. and
>>> if
>>> you search you will find that there is indeed a problem with the amd 64
>>> bit
>>> processors and sp2.
>>>
>>>
>
>
>
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