Hamony remotes & Foxtel

Hi. I have just obtained a Harmony remote (659). I am now very confused.
Before purchasing it I had been told there had been a problem with the
Harmony remotes & setting it up for Foxtel in Australia, BUT that that
problem had been resolved. However, having now upgraded the remote to the
latest firmware & software, it still seems unable to identify the Foxtel
remote. I have a Foxtel digital box STU-100 but this doesn't appear to be in
the database, nor does it register the Foxtel remote when I do a manual
match. I tried contacting Harmony about this & have received no response at
all. I've got a feeling the problem is that the Foxtel-Harmony mismatch has
only been fixed for the later models of Harmony, but I hope not. Does
somebody have an answer for me - or better yet a solution.

Garrett Prestage

Hi,

I recently bought the same remote off the EBay. After doing the upgrade and
selecting the Pace STB I have the remote controls Foxtel fine.

Did you find the Foxtel decoder that you have in the harmony database? If so
it should all work. If not I too have had some problems recording my own IR
codes via the harmony website, keep getting server time out errors. Like you
I have had no response from Logitech support.

What I have found is that it will take some time to get the remote set the
way I want it. The wizard gets about 90% right off the bat, the rest needs
tweaking.

Iain

"Garrett Prestage" <gprestag@bigpond.net.au> wrote in message
news:%fZ3f.18098$U51.11750@news-server.bigpond.net.au...
> Hi. I have just obtained a Harmony remote (659). I am now very confused.
> Before purchasing it I had been told there had been a problem with the
> Harmony remotes & setting it up for Foxtel in Australia, BUT that that
> problem had been resolved. However, having now upgraded the remote to the
> latest firmware & software, it still seems unable to identify the Foxtel
> remote. I have a Foxtel digital box STU-100 but this doesn't appear to be
> in
> the database, nor does it register the Foxtel remote when I do a manual
> match. I tried contacting Harmony about this & have received no response
> at
> all. I've got a feeling the problem is that the Foxtel-Harmony mismatch
> has
> only been fixed for the later models of Harmony, but I hope not. Does
> somebody have an answer for me - or better yet a solution.
>
> Garrett Prestage
>
>

Iain

Thanx for this - but I didn't select the 'Pace STB'. How did you know to do
this & do I need any more detail to select the correct model?

Garrett

I tried registering the using the Pace STB but it didn't recognise that
either and I've gone through the whole manual configuration again. Still
nothing. Everything else works fine, but it simply won't work with the
Foxtel box

Garrett Prestage

Hi,

When you first get to select the devices that you have I used the "Foxtel"
listing.

After this it asks for the model number which in my case was DS420NF (Pace).

From there it all worked fine.

Maybe try starting from scratch again.

Iain


"Garrett Prestage" <gprestag@bigpond.net.au> wrote in message
news:Jn24f.18360$U51.12282@news-server.bigpond.net.au...
>I tried registering the using the Pace STB but it didn't recognise that
> either and I've gone through the whole manual configuration again. Still
> nothing. Everything else works fine, but it simply won't work with the
> Foxtel box
>
> Garrett Prestage
>
>

Thanx again Iain. I wasn't prompted with a list of model numbers - but I
entered the number you used & now it functions. So all is fine now.

Garrett



"IKD" <ikd19652@hotmail.com> wrote in message
news:435117a7$1@dnews.tpgi.com.au...
> Hi,
>
> When you first get to select the devices that you have I used the "Foxtel"
> listing.
>
> After this it asks for the model number which in my case was DS420NF
(Pace).
>
> From there it all worked fine.
>
> Maybe try starting from scratch again.
>
> Iain
>
>
> "Garrett Prestage" <gprestag@bigpond.net.au> wrote in message
> news:Jn24f.18360$U51.12282@news-server.bigpond.net.au...
> >I tried registering the using the Pace STB but it didn't recognise that
> > either and I've gone through the whole manual configuration again. Still
> > nothing. Everything else works fine, but it simply won't work with the
> > Foxtel box
> >
> > Garrett Prestage
> >
> >
>
>

"Garrett Prestage" <gprestag@bigpond.net.au> wrote in message
news:XUg4f.18863$U51.9649@news-server.bigpond.net.au...
> Thanx again Iain. I wasn't prompted with a list of model numbers - but I
> entered the number you used & now it functions. So all is fine now.
>
> Garrett

2 points:

The STU-100 isn't a digital STB.

The digital remote is common over all Foxtel Digital STU's (not digital
Foxtel or analogue STU's), so selecting the DS-420NF will work for all
Foxtel Digital STU's (except the iQ).